London Sock Co. Reviews 

5,077
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 372 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and comfortable fit of the socks, highlighting their vibrant colors and stylish designs. Many appreciate the premium feel and robust construction, with some noting impressive longevity. The customer service team receives frequent commendation for being highly responsive and professional, often going above and beyond to resolve issues. The ordering process is generally smooth, with delivery typically fast. However, some customers also noted significant issues with delivery, including orders going missing, arriving very late, or experiencing unexpected customs charges. A few people also felt that the product quality was inconsistent, mentioning concerns like threads coming out, socks not being as soft as expected, or not holding up well over time.

What people talk about most

Product

Customers consistently note positive experiences with product quality, praising the robust construction,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the robust construction and excellent... See more

Delivery service

Clients share positive opinions on delivery service, with many praising fast and efficient delivery times,... See more

Customer service

Users describe positive interactions with customer service, often highlighting the helpfulness, speed, and... See more

Order

People report ambiguous experiences with order, with some customers praising the ease of ordering and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love these socks. The blend of Scottish lyle cotton, polyamide and elastene means they breathe, don't slip, and fit all day inside a goodyear welted leather Oxford very comfortably. The array of co... See more

Rated 5 out of 5 stars

The absolute best British milled and designed socks, hands down. My son’s fav gift every Christmas / birthday! He loves the colours and the collabs; McLaren being his favourite!

Rated 5 out of 5 stars

My shipment went missing. As soon as I reported it Georges swung into action. The resolution was handled swiftly and professionally . I have in the past, with other companies had shipments go missing.... See more

Rated 5 out of 5 stars

George at London Sock resolved a problem with delivery of an order for me. George was friendly, prompt, attentive and professional. The issue as confusing because the order had been partially filled... See more


Company details

  1. #135 of 237 best companies in Men's clothes shop
  2. #172 of 279 best companies in Fashion accessories shop
  3. #20 of 30 best companies in Formal menswear shop
  4. #32 of 56 best companies in Underwear shop

About London Sock Co.

Written by the company

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London Sock Co. was founded on a belief that the little things – like socks – have the power to make a big difference. A great pair of socks can transform not just your style, but your state of mind. We love how a dash of colour can keep the grey at bay. Can help you walk brighter. The truth is, an appreciation for the little things lies at the heart of our brand. It starts with the quality yarns we choose, the attention to detail in the designs and our signature gift boxes. Importantly, it also extends to the little things we can do to make a difference for others. With every order, we donate a pair of socks to charity as a part of our Share a Pair initiative.

London Sock Co.

Written by the company

Walk Brighter

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(5,077)

383 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alert the media

Alert the media. Everybody is staring at my feet. My ankle have never been so brilliantly colorful. Thank you, London Sock Company… Now stand back, I’m entering the room …

7 April 2026
Rated 1 out of 5 stars

LSC rewards scheme

LSC have a rewards scheme: disappointingly it is incredibly difficult to apply awards. I had recorded rewards of £61.10 and on attempting to apply to a purchase they decreased to £46.10 without even making a purchase. Despite contacting LSC x 3- situation still the same. I will not make any further purchases whilst this continues: I suspect actual people are not involved in complaints procedure just the normal robots used by ‘cheap’ companies.

Shame on you LSC- JUST LOST A CUSTOMER

22 May 2026
Unprompted review
London Sock Co. logo

Reply from London Sock Co.

Hi Stuart,

We’re very sorry to hear about your experience and completely understand your frustration.

We are currently looking into the specific issue with your rewards balance and have already mentioned that we would get back to you shortly with an update. Unfortunately, the recent bank holiday has caused a slight delay, as our team was out of office during this period, so we sincerely apologise for the slower response time.

Please be assured that a member of our team will reach out to you shortly to help resolve this matter.

Thank you for your patience.

Best wishes,

Team LSC

Rated 5 out of 5 stars

Great socks

Great socks, have bought for years on and off. 12m guarantee is also great, and honoured when needed.

17 May 2026
Unprompted review
Rated 3 out of 5 stars

The brand has beautiful colors

The brand has beautiful colors, patterns and experience but horrible socks in terms of comfort and reliability.

I wanted to add some color and patterns to my closet so ordered a box set from London Sock Co. to give it a chance. They are way over priced for socks that have an uncomfortable seam and don't stay up to save their life.

12 May 2026
Unprompted review
London Sock Co. logo

Reply from London Sock Co.

Hi Ben,

Thank you for taking the time to leave your feedback.

We’re really pleased to hear you liked the colours, patterns and overall brand experience, though we’re genuinely sorry to hear the socks themselves haven’t met your expectations in terms of comfort and fit.

We do price our products accordingly as our socks are not mass produced.

They’re manufactured in Portugal by a small family-run business, and each pair is finished by hand. We also only use premium materials, including Scottish Lisle cotton, and every pair comes with a 12-month guarantee because of our commitment to quality and confidence in the product.

That said, we completely appreciate that comfort and fit are personal, and we’re sorry to hear you’ve been disappointed with the seams and how the socks stay up.

If you email us at help@londonsockcompany.com, a member of our team would be very happy to help and look into any sizing or fit issues with you directly.

Kind regards,

Team LSC

Rated 5 out of 5 stars

Happy

Hi
I was very impressed with the quality of the socks and love the colours.
To the point that I bought some more very happy.

9 April 2026
Rated 5 out of 5 stars

Great!

Fast feedback, efficient action orientation, and great result - the product arrived!

14 May 2026
Unprompted review
Rated 4 out of 5 stars

So far I am very pleased.

Your selection is fantastic. Every item is well constructed and the ones that I have worn have been comfortable. The colors have matched my expectations. I will upgrade my review once I have washed and worn the socks a few times. I am very pleased so far.

4 April 2026
Rated 5 out of 5 stars

Expensive socks but that’s the point

Expensive socks but that’s the point. Great for a statement present and the occasional treat your self.

Great quality product, Brilliant packaging and service.

If you don’t want people commenting on your socks or choose to wear the same pair two days running trust me it will be noticed.

They do them in simple black of course.

5 January 2026

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