The only reason I’m giving LoneStar 5 stars is because I can’t give them 6! I won 550.00 with 2 bucks around 2am went through verification around 4am submitted my redemption by 6am and they had the mo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Playing is really fun won a1000 on a spin but played down to 700 its my first time trying to redeem my money, I couldn’t use bank transfer because it couldn’t find my bank which is odd because ive had... See more
Company replied
Lone Star has been an amazing social casino site so far the games are great they do offer great deals from time to time redemptions take about 24 hours to 48 hours but that's not terrible! Their s... See more
Company replied
They are honestly and fair with once verified rather fast payouts! They are one of the few that don't hide behind one of those terrible rules when using free SweepCoins and treat free players the same... See more
Company replied
Company details
Written by the company
At LoneStarCasino.com, we're redefining the social casino experience with a dynamic lineup of slot games that are completely free to play and endlessly entertaining. What sets us apart is our top-tier visuals and immersive sound design, delivering a gaming environment that pulls you right into the action. We’re all about building a strong, connected community offering exciting tournaments and interactive social features that bring players together. As a sweepstakes-based platform, LoneStar Casino gives you real chances to win big through our promotional games, all with no purchase necessary fair, fun, and transparent. Step into LoneStarCasino.com for non-stop thrills, where every spin opens the door to a new adventure.
Contact info
8 The Green #15134, 19901, Dover, United States
- support@lonestarcasino.com
- lonestarcasino.com
Breach of guidelines
I will start by saying i have reason to…
I will start by saying i have reason to believe / at this point feel confident my devices and network has been hacked and manipulated be a tiny micro man / queen. Im anything but savy or knowlegable in security. Ive been told and everything points to screen layering and or devices cloned. My experiences with Lonestar have been complete lunatic. Refered a friend who deposited and played. Its been over a month and no referal bonus. Ive tried reaching out but met by Zendesk bot who for some reason doesnt quite understand basic physics. The fact that lately winning SC in the lonestar sweepstakes would be miracle due to most of the time, a jackpot equals to wager. That along with customer support = zilch. To top it all off, sweepstake / SC packs go from $45 one day then $800 mere minutes later. I guess its ok. They are labeled "VIP".
23 July 2026
Unprompted review
Reply from LoneStar Casino
Hi Dan,
Thank you for taking the time to share your feedback.
We're sorry to hear about your experience. We understand your concerns regarding your referral bonus, your interactions with our support team, and your questions about gameplay and promotional offers.
We'd like the opportunity to review your account, check the status of your referral bonus, and address the concerns you've raised. Please reach out to us at support@lonestarcasino.com with your account details, and our team will be happy to assist you further.
We’re thankful you’re part of the LoneStar experience!
First redemption is quick, after that you’ll never see your money
LoneStar pays out quick for your first redemption, probably so you’ll continue using their site and give them a good review. After that don’t expect to get your money and don’t expect any help from customer service. I’ve been waiting over a month for a $200 gift card and their customer service just keeps telling me it’s processing and to wait, never any timeframe of when to expect my funds. I have $50 in my balance that I can’t redeem, because you can’t have more than 1 pending redemption at a time, and I’ll likely never see the $250 that’s owed to me.
23 July 2026
Unprompted review
Reply from LoneStar Casino
Hi there,
Thank you for sharing your feedback.
We understand your concerns regarding the length of time your gift card redemption has been pending and the communication you've received about its status. We appreciate you taking the time to share your experience.
We'd like the opportunity to review your redemption and provide more information on its current status. Please reach out to us at support@lonestarcasino.com, and our team will be happy to assist you further.
We’re thankful that you're a part of the LoneStar community!
Very professional
Very professional, really looks out for protecting the security and privacy of my account. Was able to get my issue solved within under 30 mins. Perfect customer support!
23 July 2026
Unprompted review
Reply from LoneStar Casino
Hello Christopher,
Thank you so much for taking the time to leave such a wonderful five-star review! We are thrilled to hear that your experience was so positive, that our security and privacy measures gave you peace of mind, and that your issue was resolved in under 30 minutes.
Lonestar is fully committed to protecting player accounts and delivering fast, helpful, and professional service, so it is fantastic to know our support team hit the mark for you.
If you ever need assistance again, please don't hesitate to reach out to us at support@lonestarcasino.com. Thank you for being a valued member of the Lonestar community!
I had a cash out on june 28th
I had a cash out on june 28th, it went through on June 30th. I still have not received anything. It's really disappointing.
30 June 2026
Unprompted review
Reply from LoneStar Casino
Hi Lisa,
Thank you for sharing your feedback.
We understand your concerns regarding your redemption status and appreciate you taking the time to share your experience with us.
We'd like the opportunity to review your redemption and provide more information on its current status. Please reach out to us at support@lonestarcasino.com, and our team will be happy to assist you further.
We’re happy to have you with us at LoneStar!
Well people I've been playing…
Well people I've being playing different casino apps for a while,usually I will down 1 or 2 and play them for a week ,about at least 2 hours a day,you know to give them a sporting chance,but Lone Star don't need a sporting chance because they don't let you win enough to say I had a sporting chance,doesn't matter if your playing GC or SC coins your not winning anything they take your coins faster than you can hit the spin button,I like to count spins between line hits and this app has been the worst by far,I got to real Casino's and do the same counting and have a lots better luck between dead spins,but LS there definitely on the taking side,so if you try them be very careful,don't invest to much
Good Luck
22 July 2026
Unprompted review
Reply from LoneStar Casino
Hello Chuck,
Thank you for sharing your review. We hear your perspective regarding your recent gameplay experience and your observations on line hits between spins, especially when compared to your experiences at brick-and-mortar casinos.
Lonestar is fully committed to providing a fair, transparent, and completely random gaming experience. All of our games operate on strict fair-play standards to ensure that every single spin is entirely independent and unbiased, though we recognize that natural fluctuations in luck can lead to challenging sessions.
We appreciate your candid feedback and your emphasis on playing responsibly. If you ever have questions about game mechanics, rules, or account controls, please feel free to reach out directly to our support team at support@lonestarcasino.com.
Thank you for taking the time to share your thoughts with us.
I had made two previous redemption…
I had made two previous redemption requests and both paid out timely. I have now been waiting a month now to receive my third redemption request. I have also reached out 4 times now and all I get is "Don't worry your money is safe and we are working on your request".
If I get paid out after writing this, I may consider increasing the stars on this review, but for now it will remain.
Update: I finally got paid out after one full month of waiting. $600. Updating to 3 stars
23 June 2026
Unprompted review
Reply from LoneStar Casino
Hello Adam,
Thank you for sharing your review. We hear your perspective regarding the delay with your third redemption request and your frustration with receiving repetitive updates after reaching out multiple times. We completely understand your position on why waiting a month—especially after having two quick and seamless experiences—is deeply concerning and leads to a loss of confidence.
Lonestar is fully committed to providing a reliable, safe, and transparent redemption process for all of our players. While occasional account checks or heightened review volumes can cause unexpected delays, we recognize that a month-long wait combined with generic assurances is far from the standard of service you expect and deserve.
We want to look into your pending redemption and get you a clear update right away. Please send an email directly to our support team at support@lonestarcasino.com with your account details and ticket numbers so we can escalate your case and help get this resolved.
Thank you for your patience while we work to fix this for you.
Quick verification and fast withdrawal!
I keep reading reviews about delayed payments but I had opposite experience. I played for first time, depositing 5$ and winning over $300. Verification took 10 min and my withdrawal came in less than 12 hours later. Very happy with lonestar.
21 July 2026
Unprompted review
Reply from LoneStar Casino
Hello Jason,
Thank you so much for taking the time to share your review! We are thrilled to hear about your incredible first-time experience, getting verified in just 10 minutes, and receiving your redemption in less than 12 hours.
Lonestar is fully committed to providing a fast, smooth, and secure experience for all of our players, so it is fantastic to know that our quick turnaround made such a great impression on you.
If you ever need assistance or have any questions down the road, please don't hesitate to reach out to our team at support@lonestarcasino.com. Thank you for being a part of the Lonestar community, and we wish you many more exciting sessions ahead!
I am not gonna give up on them yet…
I am not gonna give up on them yet.usualyy have always been trustworthy, But I have been waiting weeks for my redemption. Lonestar & real prize have always been my trusted favorites.I've always spoke highly of them , but both of them have some real problems with redemption time lately.They are taking three weeks to a month to receive. Used2be a week tops. Ive missed a few cool promos2.
IN RESPONSE to ur comment, I have mesaged u guys and they said oh rest assured its getting processed. But still nothing this morning:-( . Its been since july 5th or 6th
UPDATE 7/26 STILL NOTHING ..
UPDATE 8/4/26 STILL NOTHING...
29 June 2026
Unprompted review
Reply from LoneStar Casino
Hello Amber,
Thank you for taking the time to share your feedback and for your continued loyalty as a 5-star reviewer! We sincerely appreciate your kind words about trusting our platform, and we hear your concern regarding the recent delay with your redemption.
Lonestar remains fully committed to providing reliable, safe, and efficient redemptions for all of our players. While occasional high transaction volumes or additional security reviews can temporarily extend processing times, we know how important prompt payouts are to your experience.
We want to get an update on your pending request right away. Please send an email with your account details directly to our team at support@lonestarcasino.com, and we will make sure your case is looked into as quickly as possible.
Thank you for your patience and for sticking with us—we look forward to getting this sorted out for you so you can get back to enjoying your favorite games!
To be honest
To be honest, I was expecting a completely different level of service. My first impression was okay, but then the constant problems started. Sometimes the page would freeze, and other times certain features would stop working for no reason. I contacted support several times, but all I got were boilerplate responses. In the end, I just wasted my time and got frustrated. I have no desire to come back here.
18 July 2026
Unprompted review
Reply from LoneStar Casino
Hello Ann,
Thank you for sharing your review. We hear your perspective regarding the technical issues you experienced with the page freezing, features malfunctioning, and your frustration with receiving generic support responses. We completely understand your position on why ongoing performance glitches and unhelpful customer service make for a deeply disappointing experience.
Lonestar is fully committed to delivering a reliable, smooth platform and providing efficient, personalized assistance to every player. Hearing that your experience fell far short of these standards is something we take very seriously.
We would love the opportunity to look into these technical issues and ensure your feedback is addressed properly. If you are open to giving us another chance to help, please reach out directly to our team at support@lonestarcasino.com with your account details.
Thank you for your candid feedback, and we truly regret the frustration this caused you.
This site consistently crashes
This site consistently crashes. It crashes prior to being in a bonus and even in the middle of an active bonus game. I do not recommend it. I am frustrated because I have given this platform so much patience hoping that all the flickering and crashing would eventually subside. No! I love leaving great feedback and often give credit where it’s due, but this platform with both its games and providers are not the most reliable. Whether I win or lose in the games due to probability, is fine, however I like to still enjoy the consistency of playing but it crashes so often it takes away the enjoyment from the experience. It’s a no for me. Play and enjoy and your own risk.
19 July 2026
Unprompted review
Reply from LoneStar Casino
Hi Mike,
Thank you for your insights! We appreciate you taking the time to share your experience with us.
We understand how interruptions during gameplay can affect the overall experience, especially when they happen more than once. We’d really like the opportunity to review what you encountered and better understand the issue.
Please feel free to reach out to us anytime at support@lonestarcasino.com, and our team will be happy to look into this for you and provide any guidance that may help.
We’re grateful to have you as part of LoneStar!
Didn’t realize I needed 100 dollars to…
Didn’t realize I needed 100 dollars to cash out. Won 50 and had to deplete it in order to try to make it more. Lost it all. Glad it was only 5-6 bucks but I wouldn’t have deposited it had I known they required 100 to cash out. Live and learn. Needed some quick petty cash and I usually have good luck with the casino apps. IMO, not the one for quick petty cash between jobs. Seems like they pay out. It was really easy to get verified. Any official document from the state to your current address should count, assuming it is dated within 90 days. My ID doesn’t match my current address, but it is valid for a few years. ID matches the state. Had no issues there. Might try them again god forbid I can land a job. But until then, this is probably dead for me
20 July 2026
Unprompted review
Reply from LoneStar Casino
Hi Robert,
Thanks for taking the time to share your feedback. We’re glad to hear your verification process went smoothly, and we appreciate you sharing your experience.
We understand your thoughts regarding the redemption minimum and how it affected your plans. If there’s anything we can clarify to make your experience even better, don’t forget we’re here to assist you 24/7. Please feel free to reach out anytime at support@lonestarcasino.com. Our team is always here to assist you and provide guidance whenever you need it.
We appreciate you being part of the LoneStar community, and we hope to see you again in the future. Wishing you all the best with your job search!
This casino a waste of time lost over…
This casino a waste of time lost over $1000 in days.. the stuff be full the bonus NEVER go off.. games are rigged just for u to lose money I counted over 200 spins on the teapot game and once did the bonus go off not adding the spins from previous days don’t waste your money.
19 July 2026
Unprompted review
Reply from LoneStar Casino
Hi Danielle,
We appreciate your input! Thank you for taking the time to share your experience with us.
We understand how gameplay can feel when results don't go the way you were hoping. Game outcomes are designed to be random, so each session is independent and can vary over time. Your feedback is important to us, and we appreciate you sharing your perspective.
We’d like the opportunity to take a closer look at any concerns you may have. Please feel free to reach out anytime at support@lonestarcasino.com, and our team will be happy to assist you further.
We’re thankful you’re part of the LoneStar experience!
Lonestar has been very good to me
Lonestar has been very good to me! Won over $2500 and lots more. Redemption time was fast. Sent my big Redemption in Thursday and had it Saturday. Great deals on packages. Just awesome! Those winnings are much needed!
16 July 2026
Unprompted review
Reply from LoneStar Casino
Hello Jackie,
Thank you so much for the wonderful five-star review! We are absolutely thrilled to hear about your massive win, and it brings us joy to know that these winnings arrived at a much-needed time for you.
Lonestar is fully committed to honoring all player redemptions safely and securely, so we are glad you experienced such a fast payout turnaround from Thursday to Saturday. It is also great to hear that you are enjoying our package deals and having an awesome overall experience on the platform.
Thank you for being a part of the Lonestar community, and we wish you many more fast payouts and exciting wins ahead!
Scam casino
Scam casino. The only casino I have ever spun through $30 and not hit a single bonus or win for that matter. These are games I play on several other platforms yet could not seem to get any return here. Dont waste your money. Its a scam.
19 July 2026
Unprompted review
Reply from LoneStar Casino
Hello Serena,
Thank you for sharing your review. We hear your perspective regarding your recent session, the lack of wins or bonuses, and how this compared to your experiences on other platforms. We understand your position on why a fast session with zero returns feels incredibly frustrating and leads to doubts about the platform.
Lonestar is fully committed to providing a fair, secure, and completely transparent gaming environment. While outcomes are unpredictable, we recognize that gaming variance can unfortunately lead to tough, dry streaks that do not reflect the exciting experience we want for our players.
We appreciate your feedback and want to assure you that our platform is fully legitimate. If you would like our team to look over your recent gameplay history for peace of mind, please feel free to reach out to us at support@lonestarcasino.com. Thank you for giving us a try, and we wish you the best of luck moving forward.
Wow—played Trump It Bonanza and it did…
Wow—played Trump It Bonanza and it did not disappoint! The game was exciting, engaging, and absolutely worth it. Definitely join in and have a blast!
5 July 2026
Unprompted review
Reply from LoneStar Casino
Hello Diya,
Thank you so much for the fantastic five-star review! We are thrilled to hear that Trump It Bonanza delivered such an exciting and engaging experience for you.
Lonestar is fully committed to providing a secure, high-quality, and entertaining gaming platform, so it is wonderful to know this game hit the mark. Your recommendation to other players means a lot to us.
Thank you for being a part of Lonestar, and we wish you many more blasts and big wins on your next spins!
I requested a gift card redemption on…
**UPDATE**
July 28, 2026, I'm still waiting for my giftcard.
28 days and counting!
I requested a gift card redemption on June 30, 2026.It is now July 18, 2026 and it is still pending review. I contacted support multiple times and they said it is still within their standard processing time. I have redeemed from them before and it has never taken this long to review and approve. I am skeptical about buying anything on this site now in fear I will not get a redemption if I win. I will change my review once I get what I have won.
17 July 2026
Unprompted review
Reply from LoneStar Casino
Hi Jessica,
Thank you for taking the time to share your experience.
We understand your concerns regarding the length of time your gift card redemption has been pending, especially given your previous redemption experience. We also appreciate you sharing your concerns about the communication you've received.
We'd like the opportunity to review your redemption and provide more information on its current status. Please reach out to us at support@lonestarcasino.com, and our team will be happy to assist you further.
We’re happy you’re here with us at LoneStar!
Site is always crashing
I would probably rate this site higher, but it crashes constantly, especially when in a bonus!! I’m am always having to close my browser, restart my phone, and reload the page. The only way it works for me is if I go incognito in Google Chrome. Even then, it will crash a few times before I can play consistently.
17 July 2026
Unprompted review
Reply from LoneStar Casino
Hi Melanie,
Thanks for taking the time to share your feedback.
We're sorry to hear you've experienced repeated game crashes, especially during bonus features. We understand how important it is to have a smooth gameplay experience.
We'd like the opportunity to investigate this further. Please reach out to us at support@lonestarcasino.com with the game title and if possible, a screen recording of the issue so our team can review and assist you.
We appreciate your feedback and the opportunity to help improve your experience.
We’re grateful to have you as part of LoneStar!
Bad bad bad asking for photos of my debit card!
Was great awesome selection of games! However I spend about 600 too 1000 a month on loanstar and last night I recived an email saying they needed photos of of my debit card! For 1 that's insanely weird for 2 why did you wait almost a year to question my bank info im really confused! I'm sure I will get some generic reply! My wife and my son also have accounts with loanstar but none of us will be playing on this site again. On discord the comments are 99 percent people having issues redeeming or it takes a month etc.. its all right there for people to see. Something really seems off with this site im kinda glad it happened! Thank you for the email tho i was literally about to make my weekend deposit. So let me ask this Lone Star so everybody can see it on here. Is it one account per person?Or is it one account per household?Because if that's the case, you shouldn't have, people refer people!
17 July 2026
Unprompted review
Reply from LoneStar Casino
Hi Cory,
Thank you for sharing your experience. We understand your concerns regarding the verification request, your redemption concerns, and the questions about account eligibility.
We'd like the opportunity to review your account and provide clarification regarding the verification process, as well as answer your questions about our account policies. Please reach out to us at support@lonestarcasino.com, and our team will be happy to assist you further.
We appreciate you being part of the LoneStar community!
Lonestar casino does not disappoint 😃
This is a great casino that has so many promotions going on all the time. Amazing deals on packages and loads of fun slots to choose from. Their support team is very responsive and friendly. And one of the best things is Lonestar Casino has been so good with redemption times for both gift cards and cash prizes. 5/5 stars ⭐️ Thank you Lonestar!! Give them a try I highly recommend them 😃
17 July 2026
Unprompted review
Reply from LoneStar Casino
Hi Savannah,
Thank you so much for your amazing review!
We're thrilled to hear you're enjoying our promotions, package deals, game selection, and responsive support team. It's especially wonderful to know you've had positive experiences with your redemptions.
Your recommendation means a lot to us, and we truly appreciate your continued support.
We’re thankful you’re part of the LoneStar experience!
This is my second time winning on…
This is my second time winning on Lonestar Casino. I requested a redemption yesterday and received it today. That's what I like, a fast redemption process!
17 July 2026
Unprompted review
Reply from LoneStar Casino
Hi Yolanda,
Thank you for your wonderful review!
We're delighted to hear about your second win with LoneStar and that your redemption was processed quickly. It's great to know our fast redemption process made your experience even more enjoyable.
We truly appreciate your support and look forward to bringing you more exciting moments on the platform.
We’re happy you’re here with us at LoneStar!
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