The only reason I’m giving LoneStar 5 stars is because I can’t give them 6! I won 550.00 with 2 bucks around 2am went through verification around 4am submitted my redemption by 6am and they had the mo... See more
Company replied
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See what reviewers are saying
Playing is really fun won a1000 on a spin but played down to 700 its my first time trying to redeem my money, I couldn’t use bank transfer because it couldn’t find my bank which is odd because ive had... See more
Company replied
Lone Star has been an amazing social casino site so far the games are great they do offer great deals from time to time redemptions take about 24 hours to 48 hours but that's not terrible! Their s... See more
Company replied
They are honestly and fair with once verified rather fast payouts! They are one of the few that don't hide behind one of those terrible rules when using free SweepCoins and treat free players the same... See more
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Company details
Written by the company
At LoneStarCasino.com, we're redefining the social casino experience with a dynamic lineup of slot games that are completely free to play and endlessly entertaining. What sets us apart is our top-tier visuals and immersive sound design, delivering a gaming environment that pulls you right into the action. We’re all about building a strong, connected community offering exciting tournaments and interactive social features that bring players together. As a sweepstakes-based platform, LoneStar Casino gives you real chances to win big through our promotional games, all with no purchase necessary fair, fun, and transparent. Step into LoneStarCasino.com for non-stop thrills, where every spin opens the door to a new adventure.
Contact info
8 The Green #15134, 19901, Dover, United States
- support@lonestarcasino.com
- lonestarcasino.com
Breach of guidelines
Love this game only cash like 2 or 3…
Love this game only cash like 2 or 3 time o already put so much i have not won after my last win im going going to give time and see if any win I have hope but let you know in a month see if any luck and i will change my reviews to a 5 star depen on the amount won
1 July 2026
Unprompted review
Reply from LoneStar Casino
Hi Marina,
Thank you for sharing your feedback with us! We are glad to hear that you love the game and have enjoyed cashing out a few times already.
We completely understand your perspective regarding your recent sessions and how it feels to go a period without a win after a good run. Lonestar is fully committed to providing a fair and enjoyable environment for all of our players, though we know that gameplay outcomes can vary from session to session.
We love that you are keeping a hopeful outlook, and we will be eagerly waiting for your update next month. We truly hope your luck turns around and brings some great wins your way soon!
If you ever have any questions or need assistance in the meantime, please feel free to reach out to our team at support@lonestarcasino.com. Best of luck on your next games!
No Do Not!!!! Play here!!
No! No! No! Nope! They want us to deposit that huge amount to win nothing!!! Someone has to be making false reports about this casino!!! They shouldn't even have a star!!!! Friends of the casino has to be making false reviews???? Horrible experience every time!! Nothing Nothing Nothing! I've learned my lesson!!! Go somewhere else please!!! You can try if you win when you sign up!!?? Take that and don't ever go back!!!
1 July 2026
Unprompted review
Reply from LoneStar Casino
Hello Tasha,
Thank you for sharing your feedback, and we hear your perspective regarding your gaming sessions and the rewards you experienced after depositing. We understand your position regarding how frustrating it feels when a session does not result in a win or feel rewarding.
Lonestar is fully committed to providing a fair environment for all players. However, we know that consecutive losses can feel incredibly discouraging, and we want to assure you that all of our reviews come from real players sharing their genuine experiences, both positive and negative. We take all feedback seriously as we continuously look for ways to evaluate our promotions and gameplay experience.
If you have any specific account questions or concerns you would like us to look into, please feel free to reach out to our support team at support@lonestarcasino.com. We appreciate you taking the time to write to us.
Wow..
Wow... I played Trump It Bonanza... it did not disappoint.. the game was exciting and well worth playing!!! Join and have a blast!!!
29 June 2026
Unprompted review
Reply from LoneStar Casino
Hi Shellie,
We're thrilled to hear you had such a great time playing Trump It Bonanza! It's wonderful to know you found the game exciting and enjoyed every moment of the experience.
Thank you for sharing your enthusiasm and for recommending LoneStar to others. We look forward to bringing you even more fun games and exciting promotions.
We’re excited to have you playing with LoneStar!
LoneStar has fantastic customer service…
LoneStar has fantastic customer service , very fast reply and very helpful I recommend them .
30 June 2026
Unprompted review
Reply from LoneStar Casino
Hi Marlene,
Thank you so much for taking the time to share your wonderful feedback! We are absolutely thrilled to hear that you experienced fantastic, fast, and helpful customer service from our team. Providing excellent support is a top priority for us, and knowing that we hit the mark for you truly makes our day.
We greatly appreciate your recommendation and are so glad to have you as a part of the Lonestar community. If you ever need anything else down the road, please don't hesitate to reach out to us at support@lonestarcasino.com.
Good luck on the games, and thank you again for your support!
Disappointed still waiting on…
Disappointed still waiting on redemption never took this long in the beginning I don’t even look forward to winning or playing
30 June 2026
Unprompted review
Reply from LoneStar Casino
Hello Tameka,
Thank you for sharing your feedback with us. We hear your perspective regarding the current wait time for your redemption, especially since your previous experiences were much quicker. We understand how this kind of delay can take away from the excitement of playing and winning.
Lonestar is fully committed to honoring all player redemptions safely and securely. While standard bank processing timelines and routine verification reviews can sometimes introduce unexpected delays, our goal is always to process payouts as efficiently as possible.
We want to look into the exact status of your pending request right away to see what is causing the hold-up and provide you with a clear answer.
Please reach out to our team at support@lonestarcasino.com with your account details so we can investigate your case directly. Thank you for your patience, and we look forward to getting this sorted out for you.
Tried to redeem 3 different way for the…
Tried to redeem 3 different way for the last redemption (Indiana is pulling out June 30) of $125 way before the end date they gave and they stalled each time . Support was no help and just kept repeating what they said each time I reach out and really did not help at all except to waste my time which I feel was the purpose all along. June 12th bank was told by support to try different way, June 18 tried debt card, June 27th gift card and contacted support each time with no help and answers.
12 June 2026
Unprompted review
Reply from LoneStar Casino
Hello there,
Thank you for sharing your experience, and we hear your perspective regarding the difficulties you faced trying to secure your final redemption ahead of the deadline.
Lonestar is fully committed to honoring all player redemptions safely and securely. We understand your position regarding repetitive support responses and multiple payment method rejections during such a time-sensitive window, and we acknowledge how tedious it is to try multiple routes without a clear answer.
We want to ensure your case is thoroughly reviewed and handled properly. Please reach out directly to our team at support@lonestarcasino.com with your account details and the history of your requests so we can look into this immediately and provide you with a clear, direct resolution. Thank you for your patience.
On day 5 or 6 of my $700 instant debit…
On day 5 or 6 of my $700 instant debit card redemption … They barely respond to my emails anymore .
They use to be awesome I’m not sure anymore.
24 June 2026
Unprompted review
Reply from LoneStar Casino
Hello Daniel,
Thank you for sharing your experience, and we hear your perspective regarding the wait time for your instant debit card redemption and the decrease in response frequency you have noticed lately. It is tough to feel left in the dark when you are used to a much faster service.
Lonestar remains fully committed to honoring all player redemptions safely and securely. While standard processing and routine security reviews can occasionally introduce unexpected delays—even on methods that are typically much faster—receiving delayed responses to your inquiries is not the standard of care we aim to provide.
We want to look into the exact status of your pending request right away to see what is causing the hold-up and get you a clear answer.
Please reach out to our team at support@lonestarcasino.com with your account details so we can locate your recent emails, investigate your case directly, and help get this sorted out for you as quickly as possible. Thank you for your patience and for your past support.
I’m still waiting on a payout of USD…
I’m still waiting on a payout of USD 100 since Thursday . Never had this problem with other platforms, if it’s one thing they need to get together, it’s the payout time frame and the generic responses when you reach out about it .
25 June 2026
Unprompted review
Reply from LoneStar Casino
Hello Alexus,
Thank you for sharing your experience with us. We completely understand your perspective regarding the wait time for your redemption, as well as your feedback about the communications you received when reaching out.
Lonestar is fully committed to honoring all player redemptions safely and securely. While standard bank processing and routine verification reviews can sometimes introduce unexpected delays—especially when a request runs through the weekend—our goal is always to get your funds to you as quickly as possible. We also hear you loud and clear on wanting more direct, personalized updates regarding your account.
We want to look into the exact status of your pending request right away to see what is causing the hold-up and provide you with a clear answer.
Please reach out to our team at support@lonestarcasino.com with your account details so we can investigate your case directly. Thank you for your patience, and we look forward to getting this sorted out for you.
I'm not sure what happened to Lonestar
Lonestar casino used to be fantastic. Great support, and payouts in a day or 2. My current redemption has been sitting in pending for over a week. I emailed their support email address (that is listed in all of their responses on here) 3 times since then, and got no response to any of my emails. Not even an automated message. Unfortunately this is being reported by many other players lately. I'm worried that one of the best might now be one of the worst.
Edit: Finally received my redemption 7/1/26. Hopefully lonestar works on their customer service.
20 June 2026
Unprompted review
Reply from LoneStar Casino
Hello Craig,
Thank you for reaching out and sharing your experience. We completely understand your perspective regarding the wait time for your current redemption and the lack of communication you have experienced.
Lonestar remains fully committed to honoring all player redemptions safely and securely. While standard processing and routine security reviews can occasionally introduce unexpected delays, receiving no response to your inquiries is certainly not the standard of service we aim to provide.
We want to look into the exact status of your pending request and find your emails right away so we can get this fully sorted out for you. Please double-check that your messages were sent to support@lonestarcasino.com, and reach out to us again with your account details so we can escalate your case immediately.
Thank you for your patience and your long-standing loyalty, and we look forward to resolving this for you as quickly as possible.
I have been waiting 5 days since for my…
Update: I received my redemption, it took a week but Lonestar is legit & I will be playing more!
I have been waiting 5 days since for my verification & redemption to be completed. I never waited this long for any casino to verify & process a redemption. Right now I don't really have much to say, when or if I am ever verified & paid out I will come back & update my review!
23 June 2026
Unprompted review
Reply from LoneStar Casino
Hello Erica,
Thank you for sharing your feedback with us. We completely understand your perspective regarding the wait time for both your account verification and your redemption request, especially when compared to your experiences on other platforms.
Lonestar is fully committed to honoring all player redemptions safely and securely. While initial verifications and routine security checks can sometimes take a few business days to thoroughly review and clear, we know how important a swift process is to our players.
We would love to look into the exact status of both your verification and your pending request right away to help move things forward.
Please reach out to our team directly at support@lonestarcasino.com with your account details so we can investigate your case and provide you with a direct update. Thank you for your patience, and we look forward to earning your updated review once everything is safely completed.
Lonestar is a fun place to play
Lonestar is a fun place to play. Even though I’ve never cashed anything out there it was still enjoyable.
17 June 2026
Unprompted review
Reply from LoneStar Casino
Hi Timothy,
Thank you for sharing your feedback! We are thrilled to hear that you find Lonestar a fun and enjoyable place to play. Creating an entertaining experience for our players is what we strive for every day.
We appreciate you being a part of our community, and we hope your next gaming session brings some great wins your way! If you ever have any questions or need assistance as you continue playing, please feel free to reach out to our team at support@lonestarcasino.com.
Thank you again for the review, and have fun on the games!
Hard to get a bonus & free spins
Hard to get a bonus & free spins, when they do come it's not worth coming, doesn't rtp, just take your money& throw it in the air because Loanstar is not worth playing
28 June 2026
Unprompted review
Reply from LoneStar Casino
Hello Chonta,
Thank you for sharing your feedback with us. We hear your perspective regarding our bonuses, free spins, and game outcomes, and we appreciate you taking the time to share your experience.
All of our games are designed to be fair, but we understand how tough it can be when a gaming session does not go your way or when the rewards do not feel worth the wait. We want every visit to be enjoyable, and we are constantly reviewing our promotions and player feedback to find ways to improve the overall experience.
If you have any specific concerns about your account or recent sessions, please feel free to reach out to our team at support@lonestarcasino.com. Thank you again for your input.
Redemption time is over a week so if…
Redemption time is over a week so if you expect to get it fast dont play my experience with the 2 times I cashed out were long and if there's an issue with your card you'll have to start the process all over again other platforms never do that they help you correct the issue and take care if it the same day I've never played with a company that can't do a simple job they don't know what they doing or just have a bad system going they need to do better
28 June 2026
Unprompted review
Reply from LoneStar Casino
Hello Victor,
Thank you for sharing your experience and your honest feedback. We hear your perspective regarding the time it has taken to process your redemptions, as well as the difficulties you faced when dealing with a card issue during the process.
Lonestar is fully committed to honoring all player redemptions safely and securely. While routine verification reviews and banking processing times can sometimes introduce delays, we understand how inconvenient it is to have to restart the request process from the beginning due to a card error. We know how important smooth processing and efficient customer care are to our players, and we are continuously working to improve our internal systems and support procedures to handle these issues more effectively.
We want to look into the exact status of your account and your recent redemption to see how we can assist and make this right.
Please reach out directly to our team at support@lonestarcasino.com with your account details so we can investigate your case and provide you with direct assistance. Thank you for your patience and for helping us identify areas where we can do better.
Redemption Issues
I absolutely love playing at Lonestar. They have an excellent variety of game and offer a variety of player rewards. The biggest problem and area of concern for me is the redemption process. This is the third redemption request I've submitted and just like my two previous redemptions, it's been over 72 hours and I've still not received my redemption. When contacting support, the standard reply that says they've received my inquiry suggests it may take up to 4 business days to get a response. Four business days, just to reply to an inquiry? I redeemed at another casino the exact same day as my current redemption, and the funds were in my account the very next day. I can't wrap my head around what the issue could possibly be that causes such lengthy delays in payouts, yet any payment made to Lonestar is immediately taken from my bank account.
***UPDATE::
As of today, June 30, 2026, I still have not received my redemption. Lonestar has taken absolutely NO corrective action to resolve my complaint and I continue to receive the same standard response from customer support. If I could give this casino a negative star rating I would. This is the most horrible experience I've ever had in my entire life dealing with any customer service team. Don't waste your time playing at this casino!!!
24 June 2026
Unprompted review
Reply from LoneStar Casino
Hello Heather,
Thank you for sharing your detailed feedback with us. We are glad to hear that you absolutely love playing at Lonestar, appreciate our variety of games, and enjoy our player rewards. However, we hear your perspective regarding the time it takes to process your redemptions and the timeline for our support responses.
Lonestar is fully committed to honoring all player redemptions safely and securely. While standard bank processing and routine verification checks can sometimes cause requests to take a few business days to clear, we know how important quick processing and prompt communication are to your experience. Your feedback regarding the contrast between deposit and payout speeds is noted, and we are constantly working to streamline our internal systems to make our payouts much more efficient.
We want to look into the exact status of your third request right away to see what is causing the delay and provide you with a clear update.
Please reach out to our team directly at support@lonestarcasino.com with your account details so we can investigate your case and help get this sorted out for you as quickly as possible. Thank you for your patience and loyalty.
Great support team
I was having problems getting on the site due to regional issues although I have been on the site in the same region. I brought it to the support teams attention via email. They responded right away. After 5 emails combined and 10 minutes later, yes only 10 minutes, my issue was resolved. Fast, friendly, professional customer service.
27 June 2026
Unprompted review
Reply from LoneStar Casino
Hi Eric,
Thank you for the wonderful review! We're so glad to hear our support team was able to assist you promptly and make the process smooth from start to finish. It means a lot to know you found the experience fast, friendly, and professional
.We truly appreciate your kind words and hope you continue enjoying your time with LoneStar Casino!
Even my friends and family won’t play lonestar now.
Redemption of 5400 SC requested on may 24th. It’s June 25th. No new updates involving my rendition from lonestar support. I’ve emailed Trust-pilot responses to lonestar and Lonestar has requested. It does nothing. My last review Lonestar told me to contact support even though I mentioned in my review support doesn’t respond. They clearly don’t even read these reviews.
I’m starting to think they just stole my money. I deposited thousands, they took it instantly. I go to withdraw it, they drag their feet. They say it’s due to regulations, etc. but, should the same regulations and rules apply when someone deposits money? Appears that compliance only applies to lonestar when you request a redemption and they have to pay you. When you pay them, they could care less about compliance and regulations. I have everything documented and proof and all communications through their support channel. I’ve completely lost trust in this company. Not only have u lost trust, my my friends and family that do sweeps casinos now won’t use lonestar because of my experience. I’ve shown several people the awful communication, lack of transparency, and at this point legitimate theft from them. No one I know will ever trust this company again after what they’ve done to me. Doesn’t look good for them.
28 June 2026
Unprompted review
Reply from LoneStar Casino
Hello Ben,
Thank you for leaving your review and for providing such detailed context. We hear your concerns regarding your experience and the importance of clear communication throughout the process. For anything related to account status or redemption tracking, our support team can review the situation directly and share verified updates.
You can reach them anytime at support@lonestarcasino.com for assistance.
Very Slow Redemption
My experience on Lonestar was fine until I put in a redemption request. Now I have been waiting for over 7 days for my money. I've contacted support and they just tell me it's being processed. I've won on other sites like Global poker, Sportzino, and they've paid me within 2-3 days unlike Lonestar.
27 June 2026
Unprompted review
Reply from LoneStar Casino
Hello ANR,
Thank you for your feedback. We’re glad to hear your overall experience on the platform was initially smooth, and we understand your concern regarding the time taken for your redemption request. These requests can sometimes take additional processing depending on account details and review status.
For the most accurate update, our support team can be reached at support@lonestarcasino.com and will be able to assist you further.
This casino is constantly lagging out…
This casino is constantly lagging out and reloading the page during plays. Their new CCTV games are a complete cheat. Somehow many cars going by don’t even register equaling a loss on a bet. Overall very very shady site due to all the issues they have while playing anything really. No other casino is this horrible. I suggest avoiding at all costs.
26 June 2026
Unprompted review
Reply from LoneStar Casino
Hi Mirjana,
Thanks for taking the time to share your feedback!
We’re sorry to hear about your experience with game performance and the CCTV-style games you mentioned. We understand how important smooth gameplay is, and we appreciate you highlighting what you’ve been experiencing during play sessions.
We value feedback on specific game features, as it helps us review and improve the overall player experience.
We would like the opportunity to take a closer look at the issues you’ve encountered so we can better understand what may be happening on your end.
Please reach out to us at support@lonestarcasino.com so our team can assist you further.
We’re grateful to have you as part of LoneStar!
The games and the winnings but the…
The games and the winnings but the redemption time is way to long i redemption on June 21 and now it's be 4 business day going on 5 and I'm still pending they say it takes 24 to 72 hours but when u contact them it jumps to 7 to 10 business days they quick to take your money so why I'm not quick to get paid
25 June 2026
Unprompted review
Reply from LoneStar Casino
Hi Carolyn,
Thanks for taking the time to share!
We’re glad to hear you’re enjoying the games and winnings on LoneStar.
We understand your concerns regarding redemption timing and the different timeframes you were provided. We appreciate how important clear expectations and timely processing are, especially when your redemption is pending.
Redemption timelines can vary and we appreciate your patience while this is being completed.
If there’s anything we can help to make your experience even better, don’t forget we’re here to assist you 24/7. Please feel free to reach out anytime at support@lonestarcasino.com. Our team is always here to assist you and provide guidance whenever you need it.
We’re grateful to have you as part of the LoneStar community!
Can someone tell me how long you have…
Can someone tell me how long you have to wait to receive your money? I've been waiting over a week now i have emailed them and still I'm waiting. So now they have deleted all my emails and communications with them. SCAM BEWARE. HAVE ANYONE ELSE EXPERIENCED THIS HAPPENING TO THEM?
19 June 2026
Unprompted review
Reply from LoneStar Casino
Hi Gwen,
Thanks for taking the time to share!
We appreciate you reaching out and sharing your experience. We understand you're asking about the timeline for receiving your redemption and that you've been waiting for an update after contacting support.
Redemption requests can vary in processing time and we appreciate your patience while these steps are completed. Regarding your communication follow-ups, our team aims to respond to all inquiries as efficiently as possible and we value every message we receive.
We would like the opportunity to take a closer look at your account and the status of your redemption request to provide you with a clearer update.
Please reach out to us at support@lonestarcasino.com so our team can assist you further.
We appreciate you being part of the LoneStar community!
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