While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We regularly shop at Longdan in Shorditch branch but since Covid have discovered that we don't need to travell 60 miles and pays London congestion charge, you can simply order from their website and g... See more

Rated 5 out of 5 stars

Stocked up on a lot of things we can't usually get from online supermarkets - really good Thai curry paste in a tub, green peppercorns , palm sugar, crushed chilli in oil. Wanted to get Szechuan peppe... See more

Rated 1 out of 5 stars

I ordered multipacks of seaweed snacks. They sent single packs instead, but charged me for multipacks. They blamed it on their website being wrong.then ignored customer . Previously when i ordered m... See more

Rated 5 out of 5 stars

We have always been Longdan customers. As one of a few big retailers, they have got a very reasonable price for a variety of Oriental cuisine and ingredients. Very careful package for delivery. We rec... See more

Company details

  1. Asian Grocery Shop

Information provided by various external sources

The Oriental Supermarket. Follow us for more updates, offers, and recipes! info: 02085568828


Contact info

4.1

Great

TrustScore 4 out of 5

390 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Rude workers, liars

I went there like I always do and I tried to buy my favorite crisps with 1.40£. When I got to the till the lady there scanned it and it was 2.50£. I told her that not true because on the shelf it was 1.40£ and she started being rude and says that herself changed the price, which it was a lie. I’m very disappointed with this, I can’t trust the shop anymore, I can’t trust the workers, customers service needs a lot of improvement. And I’m always thinking what if I bought a lot of things(like I do most of the time) I won’t even notice, and I’m thinking about the old people that don’t even check. Very unprofessional people.

29 October 2023
Unprompted review
Rated 5 out of 5 stars

Good service

Good communication about delivery. Changed me delivery date for me the next day. Excellency service all round.

4 October 2023
Rated 5 out of 5 stars

Trustworthy!

It’s definitely worth waiting. I’m not going to lie; I was a bit worried at first because it was my very first order from this website, but I guess there will be more next ones, too!

28 August 2023
Rated 5 out of 5 stars

LOVE THE CRISPS!

After purchasing this awesome crisps from Amazon I serched every where for this crisps from the Philipines as Amazon haven't managed to get more supplies and after I googled the name of the crisps it come up with Longdan shop, which I managed to get a supply.
Please keep re-stoking as I will purchase more soon.

30 August 2023
Rated 5 out of 5 stars

One of a very few good Oriental retailers

We have always been Longdan customers. As one of a few big retailers, they have got a very reasonable price for a variety of Oriental cuisine and ingredients. Very careful package for delivery. We received calls when there was any issue with our orders online. Happy with the service, quality and price of the orders. Will definitely recommend the stores.

25 June 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look