Long Eaton Appliance Company Reviews 

1,022
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 417 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and friendly, offering excellent advice and guidance. The service, from sales to efficient delivery and installation, is frequently described as outstanding, with many appreciating the care taken. People are also very satisfied with the extensive range and quality of products, often finding competitive prices and great deals. However, some customers experienced issues with delivery, including significant delays, a lack of clear communication regarding delivery dates, and receiving damaged items.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting clear and polite communication... See more

Service

People report positive experiences with service, consistently highlighting the efficiency, friendliness, and... See more

Product

Customers consistently note positive experiences with product, often highlighting the extensive range of... See more

Price

Consumers find price to be positive, with many reviewers consistently reporting competitive pricing and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not only did you give us a fantastic deal on our new Rangemaster your service was excellent. Gareth was so helpful and obliging in his detailed information re delivery etc. time scale and what was req... See more

Company replied

Rated 5 out of 5 stars

Long Eaton Appliances were freindly, efficient, extremely knowledgeable and swift to help us choose and fit our new refrigerator. Richard fitted the fridge and did a super job. We'll return for all o... See more

Rated 5 out of 5 stars

We recently bought an oven and a dishwasher from Long Eaton Appliances. They guided us thought the various products in their showroom, and found us two that were the most suitable for us. In both case... See more

Company replied

Rated 5 out of 5 stars

Everybody from Long Eaton Appliances from sales to delivery drivers were on point. Sales very knowledgeable about the products and 2 delivery drivers sent to bring the equipment in. Good competitive... See more

Company replied


Company details

  1. #26 of 137 best companies in Appliance shop

Written by the company

We are a family owned appliance and kitchen company, located in the historic town of Long Eaton, Nottingham. We have been trading for over 25 years and in that time, we have amassed extensive knowledge on the large number of appliance brands and kitchens we sell. In addition to our product knowledge, we have many staff members who have been with us for 20+ years! This ensures you are engaging with dedicated experts. As well as being a large appliance seller, we also design and fit fully project managed kitchens. Our team works tirelessly to ensure our clients leave us feeling we have created their dream kitchen. We are also a certified Which Trusted Trader, meaning we are a trustworthy company you can rely on, giving our customers the reassurance that we have been endorsed by a highly respected consumer organisation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(1,022)

407 reviews in the last 12 months

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Rated 5 out of 5 stars

Dishwasher Long Eaton Appliance

Friendly staff in the showroom and the delivery staff. It was delivered when they said it would be and we got a phone call to say they were on their way. It was plumbed in and they made sure it was working. Would certainly recommend Long Eaton Appliance .

10 March 2026
Unprompted review
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Great service from Richard who fitted…


Great service from Richard who fitted my new cooker and hob this afternoon
It was a pleasure to deal with a local company who kept me fully informed whilst they waited for delivery of my order.

13 March 2026
Unprompted review
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Polite and experienced staff in store

Polite and experienced staff in store. The same applies to the delivery guys, nothing was too much trouble

13 March 2026
Unprompted review
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Lovely dual fuel range cooker

Lovely dual fuel range cooker: frequent updates from courier company and polite, professional delivery team.

18 February 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Highly Recommended

The whole experience from start to finish was very professional - this company puts the customer first

9 March 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Good price and support.

I was ordering online, however delivery was to Scotland and I wanted to know if it was in stock and an estimate of when I could expect it to arrive. I phoned and spoke to Michael who quickly checked and notified me of the earliest delivery date. I received the email confirmations and notifications of delivery. It arrived on the date provided. A really good service and they were competitive with their prices.

24 February 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Excellent company, will use again

Very good help in the showroom with no pressure. Arranging fitting was hassle free as was the fitting itself. Excellent all round, can thoroughly recommend them.

26 February 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Michael was very helpful

Michael was very helpful and assisted us in purchasing a new integrated fridge freezer.

3 January 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Great service from Long Eaton Appliance Centre

We are delighted with the service we received in the showroom. Jake Rowland was very helpful. Our online order was felt with efficiently and we were kept up to date with the delivery of our new appliance.

1 January 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

kept informed regarding delivery

was informed the appliance was ordered and would be updated for delivery which I was

25 February 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

I have Always brought my appliances…

I have Always brought my appliances from long Eaton appliances the staff have very good knowledge on appliances reg and Aaron delivered my American style fridge freezer and removed my old one for recycling in a professional manner would definitely recommend and continue to buy from this company again thank you

16 February 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Quality delivery service

Fantastic availability, great communication throughout and personal delivery service.

25 February 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Super show room (can not remember date)

Super show room, great prices, helpful staff, drivers who are polite and know their products.

1 February 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Order & delivery within 5 days

Order & delivery within 5 days, great service, very helpful and friendly delivery. Lovely appliance, love cooking with gas.

9 February 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

thanks long eaton appliances

excellent service from ordering through to delivery of product and 5 years full warranty.

6 March 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Good response

Good response. Great price. Helpful staff. Checked order. Advised delivery date and kept it. Day of delivery kept in touch, helpful driver. Well packed.

20 February 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

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