Look Fabulous Forever Reviews 9,619

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 25 reviews, reviewers overwhelmingly had a great experience with this company. Many customers express strong satisfaction with the products, particularly noting their suitability for mature skin and the high quality of items like blushers, primers, and long-lasting lipsticks. People appreciate the effectiveness of the makeup, with many finding that it performs well, such as mascara that stays put and eyeliner that glides on smoothly. Reviewers also frequently praise the skincare range, highlighting how it makes their skin look and feel wonderful, and that the products are gentle on sensitive skin. However, some people were dissatisfied with certain product aspects, such as compact hinges breaking, eyeshadows becoming powdery, or eyeliner disappearing quickly. There were also mentions of mascara wands being problematic and drying out too fast, and issues with foundation color matching and texture on the skin. Additionally, some customers found the packaging bulky or wasteful.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the high quality and suitability for... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the high quality of various... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love Look FF blusher it’s the best one I have used for mature skin. I purchased the compact to try to reduce my use of plastic sadly the hinge broke within a few weeks, LFF where great and replaced... See more

Rated 5 out of 5 stars

LFF always delivery promptly and keeps you up to date about your delivery. I love their products, they are absolutely fabulous for older faces. Primers, eye shadows, pencils, blushers are amazing.... See more

Company replied

Rated 4 out of 5 stars

The face primer provides an excellent base for foundation. Unfortunately the packaging is bulky with wasteful double plastic casing. The eye primer is in a better, small tube, easy to apply and is als... See more

Rated 4 out of 5 stars

I have been using LFF eyeshadows and highlight for a few years now and I really like them although I do find that some eyeshadows go very powdery at times . I ordered a highlight this week and as usy... See more


Company details

  1. Cosmetics shop

Information provided by various external sources

Our philosophy is simply that age is no barrier to looking fabulous. Our makeup is specially formulated for older faces, eyes and lips and is designed to work with the challenges of ageing.

Hassle-free returns

We offer a no quibbles returns policy!

Try our makeup for 30 days and if you are not happy, you can return for an exchange for a full refund. Contact our team of professional makeup advisers for more information on 0808 168 7447

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10k reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Eye primer review

Ordered the eye primer. It's a bit meh to be honest. I got silicone bits rubbing off after application, so I changed my moisturiser which improved this. It is coloured but after application it is completely transparent. I have very dry skin and I need a primer so that the eyeshadow doesn't cake throughout the day. This is ok, but no better than any drugstore silicone primer, tbh I was expecting miracles on my creepy skin. I will use it, it's not a waste of money, but it's nothing amazing.

18 April 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear maria

Many thanks for taking the time to write a review. We thought our application tips for the eye prime may be helpful. The eye prime needs to be applied to dry and grease-free lids, so no eye creams in the morning. Just a couple of teeny dots applied to the lid and then smoothed out with a finger or brush and left to thoroughly dry before applying eye make up.

As with all our products if you are not happy with them they may be returned within 30 days of purchase, used or unused, for a refund or exchange. You will find further details on the returns page on the website.

Warmest wishes,

Caroline
LFF Team

Rated 2 out of 5 stars

Just purchased an eye primer I’m not…

Just purchased an eye primer I’m not liking the new one! Loved the old one with the applicator but for some reason this new one makes my eye lids really sore and tender so I can’t use it! Very disappointed

14 April 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Valerie

Thanks for taking the time to write a review and we are so sorry that the eye prime no longer suits. As with all our products if you are not happy with something it may be returned within 30 days of purchase a refund or excahnge.

Please visit the returns page on the website for further details and to create your free returns label.

\Warmest wishes,

Caroline
LFF Team

Rated 4 out of 5 stars

Love the products my only mistake was…

Love the products my only mistake was choosing the foundation in a too dark shade. I am hoping that once I have a suntan it will be OK. Otherwise an expensive error.

5 April 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Vivien

Many thanks for your review and just to remind you of our 30 day no quibble returns policy. If something is not right for you it may be returned within 30 days of purchase for a refund or excahnge, used or unused.

Please visit the returns page on the website for further details.

Warmest wioshes,

Caroline
LFF Team

PS we also have a foundation quiz to help you find the right shade under the tips and tutorials tab.

Rated 5 out of 5 stars

Lovely Products. I really struggle with finding a suitable…

I really struggle with finding suitable makeup now I’m older. So thought I’d give LFF a try, and am very happy with my purchases. I haven’t quite got the knack with the eyeshadow trio but am persevering! I think I may have chosen the wrong set and plan on ordering another. It’s very hard applying eye make up when you need glasses to see!!!! The blusher is very pale but it can be built up nicely. I’m addicted to watching the YouTube videos and wish I could look as beautiful as Tricia and all the other ladies. Thank you for lovely products and a fabulous service.

30 March 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Lynne,

Thank you for taking the time to write a Trust Pilot review.

Don't forget you have 30 days to try our makeup and if not right you can return for a refund or exchange. Persevere with the tutorials, with practice, you will look fabulous!

I am sure you do look as lovely as Tricia and our ladies.

Stay fabulous

Julie Proctor
Customer Service Manager, MUA and Beauty Expert
Look Fabulous Forever

Rated 5 out of 5 stars

Only used eyeliners but found them to…

Only used eyeliners but found them to be lovely quality. Easy to apply , came very swiftly in nice packaging.
Will definitely buy from here again

2 April 2023
Unprompted review
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Reply from Look Fabulous Forever

Thanks J A

This is super to hear.

Warmest wishes,

Caroline
LFF team

Rated 5 out of 5 stars

Excellent customer service

I wrote a negative review of a product and immediately, without asking, I was informed I would receive a refund. This is amazing customer service. A good company whose products are generally very good.

27 March 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Hilary,

Thank you so much for your fabulous review.

We do understand not all our products will suit everyone. We therefore offer a fabulous returns policy. Try for 30 days and return for a refund or exchange if not right for you.

I am pleased to hear you got your refund.

Warm regards

Julie Proctor
Customer Service Manager, MUA and Beauty Expert
Look Fabulous Forever

Rated 5 out of 5 stars

The quality of the cosmetic products at…

The quality of the cosmetic products at this store is exceptional - I've been using them for months and my skin has never looked better.

2 March 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Leah

You've made our day, thanks so much for this fabulous review!

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Love my new lipstick

Love my new lipstick, highly recommend, moisturised my lips and long lasting .

22 March 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Linda,

Thank you so much for your fabulous 5 star review.

Our lipsticks are truly fabulous and so many colours to suit everyone!

Warm regards

Julie Proctor
Customer Service Manager, MUA and Beauty Expert
Look Fabulous Forever


Rated 5 out of 5 stars

Lovely soft eye liner

I purchased two soft eye liners; one in brown and one in green. I am delighted with the product, it’s so easy to use. I like the online tutorials too.
I’m planning on purchasing other makeup products for myself and for my friends as presents. LFF are a much needed brand for the older woman.

20 March 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Lynn

Thanks so much for your fabulous review and if you'd like any help with your makeup and skincare please do contact us.

warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Great to find LFF

Great to find LFF. I had almost given up on makeup but now I feel excited to experiment with this brand. The cosmetics seem to help my older skin feel alive and vibrant. The advise given for selection are very helpful and the blogs and YouTube videos are a great resource. I found the service from beginning to receiving the items are fantastic. All round a success. Thank you.

20 March 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Rosie,

Thank you so much for taking the time to write a fabulous 5 star review.

We are pleased to hear you enjoy the online tutorials as well as the makeup.

Stay fabulous 💜

Julie Proctor
Customer Service Manager, MUA and Beauty Expert
Look Fabulous Forever

Rated 5 out of 5 stars

I'm converted

A great recommendation - my first purchase arrived in super fast time and well packaged. I had ordered the eye shade trio and a soft eye liner. Both products are so easy to use and, more importantly they stay put! I have now placed an order for a single eye shade, just the start to my collection.

16 March 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Lynda,

Thank you so much for your fabulous 5 star review.

Our No Shimmer Eye Shade is very popular with our customers and does indeed last. A great combination with the Soft Eyeliners.

Julie Proctor
Customer Service Manager, MUA and Beauty Expert
Look Fabulous Forever

Rated 5 out of 5 stars

Quality, beautiful makeup for middle aged and older women

Finally! A makeup and skincare that works for middle aged and older women's faces! Their makeup puts the color back in our pale faces and it stays put. And their customer service is incredible. I live in the United States, across "The Pond", but don't let the distance from their makeup headquarters in England daunt you from trying their products. Often times when I place an order, the items are shipped that same day, and orders are free over $50.00 of purchase. There are often times discounts on their products and sometimes all items ship free. Many thanks to Tricia, their founder, who, 10 years ago, was courageous enough at the age of 65 to start this new company. We, the women whom you'll never meet on the other side of the world, are so very grateful.

4 March 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Michelle

Thank you so much for your truly fabulous review - you have us punching the air with high fives today - thank you! x

Warmest wishes

Caroline
LFF Team

Rated 4 out of 5 stars

Classic ‘It’s not you

Classic ‘It’s not you, it’s me!’
Bought two eyeliner pencils. They are everything that is said in the description, but don’t work so well on my wrinkled eyelids. One of the best things I’ve learnt from LFF is to use a dark shadow as an eyeliner. This works really well for me, so, sadly, I am returning the pencils and am grateful for the 30 day returns policy.

13 March 2023
Unprompted review
Rated 5 out of 5 stars

Lovely makeup!

I ordered an eyeshadow palette and some eye primer and received a free mascara. My order arrived beautifully packaged and very promptly. I am super happy with everything and will definitely order some more products. I highly recommend!

10 February 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Deborah

Many thanks indeed for your fabulous review, we very much appreciate it.

Warmest wishes,

Caroline
LFF team

Rated 5 out of 5 stars

Great products for the older skin

I have used these products for several years now, they are super for my complexion, and i have received many complements on my appearance being 88 years old now.
My orders are always are always well packed and delivered very quickly.

7 March 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Maureen

Many thanks indeed for your heart-warming review, it made our day.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

The products are all great. Can’t fault.

The products are all great, I love the way you can see which colours suit your complexion. I have all the cool and neutral eyeshadows and the majority of the lipsticks. I was so pleased that you brought out the eyeliners, they go on so smoothly and don’t drag the delicate skin. Can’t recommend enough!

7 March 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Kathleen

Many thanks indeed for this fabulous review, it is very much appreciated.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Fabulous make up

Love this Company. Great makeup for the older face, no shine eye shadows, subtle colours, but very effective, love them. Long Lasting lipstick that lasts and in beautiful shades.

3 March 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Irene

Many thanks indeed for finding the time to write a fabulous review, we very much appreciate it.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Excellent

I think LFF is one of the best I have used on line.Products are very good and customer service is excellent.

2 March 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Marlene,

Thank you so much for your fabulous 5 star review. We really do appreciate getting such feedback on our products and our service.

Stay fabulous!

Julie Proctor
Customer Service Manager, MUA and Beauty Expert
Look Fabulous Forever

Rated 5 out of 5 stars

I stumbled upon Look Fabulous Forever…

I stumbled upon Look Fabulous Forever searching for no glimmer eyeshadows, all day stay lipsticks and makeup for the mature woman. I was impressed with the how to videos. I love this line of makeup! I will be trying the skincare products next. The staff, speed of service and replacement have been excellent.
Thank you, California Mature Woman

4 March 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Jean

Thank you so much for your truly fabulous review - you made our day!

Warmest wishes,

Caroline
LFF Team

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