Progressives are cute and well-made The Black Friday shipping was slow, but customer service was so responsive and helpful in ensuring I received my glasses. And I actually like them better than both... See more
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Written by the company
We believe you should never have to surrender your style for a moment of clarity. Because confidence looks good on everyone.
Contact info
United States
- lookoptic.com
Replied to 96% of negative reviews
Typically replies within 1 week
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Fun and sophisticated!
Beautiful, classy frames that make me look sophisticated! So happy with the blue I purchased!
I bought 2 pair of readers
I bought 2 pair of readers, I have a narrow face so I bought the narrow glasses and they both fit perfectly and they look great on. I love them both !
Customer service is spot on..
Customer service is spot on... So many frames have been my go to frame since I started... Always excited at new collections and collaborations to see where LOOK is going.
Excellent Customer Service
Excellent customer service, I was resent a new pair of progressive glasses due to an issue with the reader portion on the first pair I received and 2nd pair was perfect! All the styles I have are comfortable, stylish and wear well!

Reply from LOOK OPTIC
The progressives don’t work for me
I’ve tried several different styles of your progressives and I cannot adjust to them. The reading area is too small and the only way I can read is to hold the glasses up higher on my face. They just don’t work for me.

Reply from LOOK OPTIC
As per your advertising I ordered…
As per your advertising I ordered glasses that were clear at the top of the lense and had 1.0x at the bottom. When I got the glasses the whole lense was 1.0x. When I questioned this I was told that was the only way these glasses were available. Again, this makes no sense since all your advertising says otherwise. I returned them.

Reply from LOOK OPTIC
I love it must buy
Responsive customer service as well as…
Responsive customer service as well as a great product.
My experience was handled efficiently
My experience was handled efficiently. This is the third pair of Abby’s that I have purchased. All arrive nicely packaged to prevent damage. I am pleased to find more colors!
I am still getting used to the…
I am still getting used to the progressive. I was disappointed that are so plastic looking and feeling.

Reply from LOOK OPTIC
The glasses are well made
The glasses are well made, solid and stylish. The hinge seems to keep catching my hair which is annoying. Maybe it's got a small gap? Not sure but the only reason I didn't give it 5 stars. As always shipped timely, well packaged and high quality.
Easy exchange
I accidentally ordered non progressive lenses. The return/exchange process was easy and quick! These progressive glasses are great to avoid the "grandma" end-of-the-nose look.
My 3rd pair of glasses from Look Optic
I am pleased with the progressive readers I recently received from Look Optic. This is my 3rd pair. I do think I should have gotten a stronger prescription and larger frame size, but can live with what I got. The sale was worth every penny! Glad I took advantage of it.
These glasses are perfect for me
These glasses are perfect for me. I receive compliments on them all of the time. Love the matte finish.
Comfortable
Comfortable, lightweight and good quality frames. Love the progressive readers.
i been using look optic readers since I…
i been using look optic readers since I got old and can't see shit. I love them, the order delivery is always smooth
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