Lookupfare Reviews 

Marcellus ;
Great work in getting me tickets i needed. Looking for the service next time. Fr. Ron Comeau

Sonya Ray was able to successfully get my next boarding passes sent to my IPhone, thank you Sonya!

I was very happy with Marcellus who telephoned me when my
booking for a trip from Brisbane to Cairns, Queensland, Australia. He explained the process very clearly and was most patient,
informative, understanding and kind.
My booking was finalised and I am very thankful to him for having solved the problem and I now have the ticket etc.
Thank you again, Marcellus

Worst experience I've ever had purchasing air fare,
I purchased my tickets and car rental through lookup fare and was given the option to pick my dates and times in which I was departing and returning.(like normal when you purchase air fare)Now just days before my trip i go into my emails to get my itinerary number and pre check in with the flight only to find out the dates I thought were concrete are now changed. The dates I was departing 12/26/2018- 01/01/2019
They changed my dates to 12/28/2018- 01/03/2019. I could not believe what I saw I thought how could I have mistaken my dates??? calling into their customer service (who was so rude)was no help at all, I was told I picked to have cheaper flight ticket's which subjected my flights to possible date changes.
I asked if this was explained or visibly on their web site and I was told I did not pay attention to the fine print basically... $1500.00 non refundable. When I asked what it would cost extra to change those dates back I was put on hold for 15 min during that time I started to look for new flights through expedia, luckily i found flights for the dates i needed and at the same cost. When the rep came back on the phone I was told in order to change the dates it was going to cost me an additional 2000.00 dollars to get new flight anywhere else and I should just take their flight credit of 1000.00 which i would not receive for 12 months exactly 1 year later!! I explained to the rep that I was currently online and I had found tickets for 746 round trip through expedia, all he kept saying to me was (rudely) what airline and flight.
I at that point called the rep a liar. He was obviously trying to over charge me again!! This place is a complete scam... I've already called my credit card company and I am filing a dispute for fraud on the charges.

Cant believe a company would fo this to unsuspecting customers. I mean why would anyone pick specific dates and be ok with abrupt changes in these dates. I mean I payed for my hotel and rental car already for those dates and would have just had to eat the cost for both and lose three days of my vacation. Wont make that mistake again. I'll stick to the accredited websites I can trust! I'll be calling the better business bereu as well so this doesn't continue to happen to unsuspecting customers!

5 Days before my trip I looked at my confirmation E-Mail (I should have checked sooner) and my flight dates were not what I picked they are dates I never looked at, I booked 12-.22-18 and 1-1-19 my ticket was 12-25-18 and 12-29-18. I do not feel I entered anything wrong someone was looking over my shoulder confirming with me. I called Customer service to be told that I booked a sub-economy ticket and I could not get a refund or change the dates. I suppose it said that some where in the fine print. I ask about the travelers insurance I purchased and was told it only covered medical problems or catastrophes, I'm sure that was in the fine print also. I called the Airline and was told some agreement with the 3rd party prevented them from doing anything because this was a sub-economy ticket. Rebooking now has cost me double the flight cost and I'm out every thing for the first ticket, I feel totally ripped off.

Sonya and the team of Lookupfare were very willing and easy to work with when I came to my refund after my flight was cancelled. I recommend this great company for all your travel needs. Sonya went out of her way with phone calls and emails to assure me that I wasn't a forgotten customer and her company had my best interest in mind.

I was not sure at first if Lookupfares was a good third-party travel agency to find cheaper airfares. But as I was scouring their website, I ended up on live chat. It seemed they would cut down the time for further searching and still give me a good rate better than the airline was offering for a family of 4 traveling from Ft Lauderdale to Chicago for Thanksgiving.

Yes, the transaction went on smoothly enough and I was happy that I had taken the plunge. It was still about a month before our travel time. During the week of our travel date, I decided to make some upgrades like seating, luggage and I wanted a seat for the baby who had been a lap infant. I was on chat again and everything was adjusted and I was charged an extra $266. I was told the child will be given a seat at the airport when I asked why the reservation did not show her seat like everyone else.
So we get to the airport, the child does not have a seat. On the return journey, again no seat for the baby.

After I get back, I contact Lookopfares and get a person called Lenny White who tells me to 48 hours he will investigate and get back to me. 5 days later I reminded him I was still waiting. There was no response. Now I am thinking, I need to hold Lookupfares to a standard. I need a response and a refund.

I advise you not to do business with Lookupfare.

Mr. Kass Miller give us a Great and fast help with checking my reservation.

Landyn Watson
He was excellent, very professional and courteous.

Thank you to Ronald for taking time to talk to me and help me reinstate a trip I previously had to cancel. There was a $50.00 reinstate fee, but worth it to me to be able to go on my trip.

First time user of Lookupfare. Sure was easy.

No
lby baker great help

helpful and pleasant

Fantastic service from Henry and Lenny throughout the whole process, and I needed help and they delivered thank you so much

Lenny was so helpful and professional. I couldn’t ask for more. Ann Souders