loopmarket.com Reviews 155

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Really happy. The phone arrived on time. Beautiful condition. The restart caused the unlock code request to show. Called customer service. They had me up and running in minutes. Would shop agai... See more

Rated 5 out of 5 stars

Got an iphone 8 that stated very good condition and product came looking almost brand new. I did placed my order and then decided to have concerns lol! So I messaged them and Marc got to me Fast and e... See more

Rated 5 out of 5 stars

I'm excited about these guys. High quality refurbished products at compelling prices. I love the notion that buying used should be the norm. I have several old phones in a drawer. Don't we all?! That'... See more

Rated 5 out of 5 stars

My phone arrived yesterday and I am very pleased with it. Clean and looks brand new. The post office was having trouble so I contacted Loop and Marc the owner called the post office to investigate. Th... See more

Company details

About loopmarket.com

Written by the company

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Loop is an e-commerce marketplace for certified refurbished electronics that helps connect leading refurbishing companies to consumers. Our goal is to provide the best device at the best price while reducing the enormous amount of e-waste that ends up in landfills every year.

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4.7

Excellent

TrustScore 4.5 out of 5

155 reviews

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Rated 4 out of 5 stars

Still has ATT apps

The phone itself is great so far. The only issue is I can't get the at&t bloatware off of it. I was still able to connect it to my own carrier

30 January 2022
Rated 5 out of 5 stars

Excellent service

Received phone in a timely manner. Requested a phone in excellent condition and that is what I received. There’s a small tiny blemish on the corner but you can barely notice it and with a case on it it looks like a brand new phone! Happy with this purchase:)

22 December 2021
Rated 5 out of 5 stars

Christmas IPhones

I purchased two iPhones for both my kids Christmas gifts. I received the phones quickly and they both were in excellent condition as stated in the description on the website before buying. I tested one of the phones which was the XR and it works perfectly fine. I will definitely continue to buy from Loop. So far no problems at all. I highly recommend them. Plus the phones came with a three month warranty. Love it.

9 December 2021
Rated 5 out of 5 stars

Excellent company!

The phone I selected was at an incredible price and the delivery was fast. I was happy how easy the website was to navigate and had no trouble finding exactly what I needed and wanted. I have already recommended this website to family and friends who are looking for good quality phones and a reasonable price! I received my phone in the exact condition I selected and I am extremely pleased with how well it works. I also was glad to see good and safe packaging protecting my phone when it arrived.

8 December 2021
Rated 1 out of 5 stars

waiting on reply from rep currently…

purchased and received product nov 9th. took over a week to receive in 2-day shipping. not waiting on reply from rep currently after being told to send replacement in by mail over a week ago. I was told to have a follow up on last Friday and have yet to hear anything. My product i've purchased and payed a 3rd of already has been delivered to warehouse but i have yet to receive my new phone! very displeased at the time it takes this company to help their consumers. I was told i'd be given a refund, and a replacement in "EXCELLENT" that does not have scratches, blemishes inside screen and dust and debris inside buttons and speakers. again still waiting on my replacement, not sure that i'd buy here again.

30 November 2021
Unprompted review
Rated 5 out of 5 stars

The iPad we purchased came in EXCELLENT…

The iPad we purchased came in EXCELLENT condition just like advertised. Looks and works like it’s brand new. Plus it came with a brand new Apple charging cord and charging box which i didn’t expect. Planning to buy another iPad as another Christmas gift right now!

29 November 2021
Rated 1 out of 5 stars

Loop didn’t hold adhere to an agreement

Loop didn’t hold adhere to an agreement that was made because of a error on their behalf. I placed an order to receive one white apple iPhone XR & one red, i got a call from a representative saying that they didn’t have anymore white phones in stock & would i be ok with getting two reds i said ok. The rep also mentioned because of this error i would receive a $5 discount which is pretty low but hey i can’t be upset about money coming off but nonetheless i agreed & waited to see that deduction, i never did. I placed another order & didn’t even have a credit of $5 on my account with loop so now I’m not satisfied because i feel like i was lied to so how can we resolve this?

25 November 2021

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