Got the product I wanted at a good price, but was misled to believe the "best" price was actually the lowest. By the time I realized I could actually buy the same thing from another seller at a lower... See more
Company replied
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G2A.COM is the world’s largest marketplace for digital entertainment attracting over 30 million users from 180 countries.It offers more than 75 thousand items, with helpful activation guides for each, from over 40 thousand sellers globally, at competitive prices and instant delivery.
G2A.COM supports various payment methods, including global options like cards, PayPal, and Google/Apple Pay, as well as local methods like Venmo, BLIK, iDEAL, Pix, Bizum, or Sofort, covering over 400 banking channels.
Security and privacy are top priorities, we ensure a safe and protected experience for both parties: buyers and sellers. Our support team aims to tailor solutions to each buyer's unique needs, whether it's technical issues, offer recommendations, or general inquiries. We prioritize user satisfaction and strive to provide an enjoyable and seamless digital journey.
All of us at G2A.COM prioritize the security and privacy of buyers. We take pride in providing a safe and protected experience throughout the online journey at G2A.COM.
Thank you for choosing G2A.COM—we open the Gate 2 Adventure, offering a diverse range of games and digital items to fuel your passion for exploration and excitement. .
To learn more about G2A.COM, visit our Facebook, Twitter and LinkedIn profiles, or visit our corporate website G2A.COM.
Keizersgracht 206, 1016DX, Amsterdam, Netherlands
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Bought many games here and only had a problem one time with one code that didnt work. Even though g2a took a little while sorting it out i im happy to get my money back for that one code, so 5 stars from me
Totally scam site no possible customer support, even their chat bot says the front line customer support is the seller & the sellers are the scammers!

Reply from G2A.COM
Fake Scam Site. Random Keys are SCAM. EVEN IF IT SAYS GUARANTEED PREMIUM KEYS, THEY WILL NOT GIVE. NO CUSTOMMER SUPPORT. FAKEEEEEEEEEEEEEEEEEEEEE... SCAMMMERSSSSSSSSSSSSSS

Reply from G2A.COM
price, service, convenience
Bought Forza horizon 6, for PC/Xbox. Code received in 1 minute. Works fine without any problem.
had to buy 2 keys for the product as the first didn't work, said key was already activated. Went in as a guest first time and couldn't get the info back to G2A so I have to eat the cost. Really disappointing they still have this happening so often.

Reply from G2A.COM
Great Suppliers, Fast Response, great offers, Great Experience definitely Recommend
I am writing this to warn everyone about G2A's non-existent buyer protection and the fraudulent sellers they host.
On May 6, 2026, I purchased a "Google AI Gemini Pro 12 Months - Gemini Activation Link". Instead of the advertised personal activation link, the seller (Zeissoftwarez) delivered a "Family Group" invite. Selling family slots commercially strictly violates Google's Terms of Service and puts the buyer's personal Google account at risk of a permanent ban. The product was completely unusable and unsafe.
When confronted, the seller explicitly admitted in the chat that a refund was justified ("We are not saying we wont refund"), but refused to process it, claiming a fake "technical limitation." I also discovered that this same scammer operates multiple accounts on G2A (such as Nunapy) to bypass restrictions and systematically scam customers.
Since the seller refused to cooperate, I turned to G2A Support and opened an official "Money Back Guarantee" claim on May 14, 2026. G2A completely ghosted me. My ticket sat untouched in "Waiting for support" status for weeks. Finally, a support agent named Daniel C. replied, completely ignored all the clear evidence of fraud, and closed the ticket as "Completed" without issuing a refund, simply because a previous PayPal dispute had been closed.
G2A's advertised "Money Back Guarantee" is a complete lie. They do not review evidence, they do not protect buyers, and they let fraudulent multi-account sellers run rampant. In the end, I had to file a formal credit card chargeback through my bank (Nordea), which was immediately approved based on the undeniable evidence of fraud.
Do not trust G2A. If you get scammed here, do not waste your time with their useless support—go straight to your bank and claw your money back.

Reply from G2A.COM
Steam had the same game for 30 dollars cheaper a day later

Reply from G2A.COM
I have been purchasing from them for awhile now and I can honestly say that I have had zero problems every game I buy works
Great as always!!!5/5 Except I did have to readjust the retailer to get the best price weirdly it chose the slightly more expensive option by default.
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