L'OréalProfessionnel Reviews 11

TrustScore 2 out of 5

2.2

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Company details

  1. Hair product shop
  2. Beauty product supplier
  3. Beauty supply store
  4. Cosmetics shop
  5. Hair Salon
  6. Hairdresser

Information provided by various external sources

Visit the L'Oréal Professionnel Official Site for the UK & Ireland. Professional hair colour, care & styling products. Use our salon locator and book today!123


Contact info

2.2

Poor

TrustScore 2 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Poor quality,poor service

Elvive Glycolic Gloss, useless product,way overpriced, my £ 1supermarket shampoo gives way better results,this cost £12.99. like all other reviews,I get no replies to emails,phone them,they tell you your complaint is escalated,where to ? The bin? Disgusting,I will NEVER buy their products again

30 May 2024
Unprompted review
Rated 1 out of 5 stars

ruins hair

I've been using the L'oreal colour protect shampoo for about 2 years and it made mt hair brittle and dry. Don't recommend

15 September 2021
Unprompted review
Rated 1 out of 5 stars

real bad experience using loreal product

I have had loads of perms in the past - no trouble. Had a perm using loreal professional Dulcia Advanced Ionene G. 2 weeks ago - my scalp has been on fire since then. Tried complaining but was given the run around. Do NOT USE this company. Simply dreadful

21 May 2021
Unprompted review
Rated 1 out of 5 stars

Awful

IV used loreal excellence hairdye for years light blonde.last time my hair came out damaged + brown like straw it took weeks to recover the condition i complained to loreal + months later no response. IV stopped using ALL their products now as they don't care about effects on customers + i wont be using their skincare as i dont trust this brand anymore

23 February 2021
Unprompted review
Rated 1 out of 5 stars

JOKE COMPANY

LOREAL CUSTOMER SERVICE IS MANGED BY COMPANY CALLED HGS
Effat Chowdury who works there and has full access to customers accounts
is a theft she was convicted of stealing from a elderly disabled women after she took a job to care for her to take her kids on hoilday. Still works for the company and handles your money!

GOOGLE HER!!

12 December 2020
Unprompted review
Rated 1 out of 5 stars

Bought 4 under the eye concealers

Bought 4 under the eye concealers. I’ve been using these for years.

They’ve suddenly changed the formula and they’re all watery and thin.

Got in touch ...they took days to reply with “sorry, we’ll pass the feedback on”.

Marvellous. That really enhanced my life!

13 November 2020
Unprompted review
Show reviews in all languages. (11 reviews)

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