i find the brand & quality of clothing very good, even though my last order was delivered to the wrong address, Lorenzo are willing to give me a full refund to resolve this matter. i like the clothes... See more
Company replied
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Review summary
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Originally I mistaking put the wrong postcode details leading to my item being sent back to Lorenzo. The people of Lorenzo email me at 10.31 am on 30th of Dec to ask for my correct address and no lie... See more
Company replied
I’ve been buying from Lorenzo for years now. Im constantly on the website every week searching for something new to buy or to save in my basket for later. Premium products as always, fittings are perf... See more
Company replied
Really good quality trainers for the price really happy, delivery came very quick all smooth. Should get a patent on those shoe laces, can keep them chunky or can tighten to make them thinner and bett... See more
Company replied
Company details
- #153 of 242 best companies in Men's clothes shop
- #336 of 618 best companies in Clothing Shop
- #13 of 20 best companies in Jeans shop
- #11 of 14 best companies in Mens Tailor
- #76 of 91 best companies in Outdoor clothing and equipment shop
- #24 of 36 best companies in Outerwear Shop
Written by the company
Lorenzo is a luxury clothing brand based in the UK.
Contact info
United Kingdom
- lorenzoveratti.com
4.4
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 48% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality of jeans is brillaint but my…
Quality of jeans is brillaint but my black jeans are lighter the in the picture
12 March 2026
Reply from Lorenzo
Hi Anas,
Thank you so much for your kind words about the quality, we’re really glad you’re happy with the jeans! Regarding the colour, a slight difference can happen because the photos on our website were taken professionally under studio lighting, which can make shades appear a bit darker or lighter compared to the actual colour of the product. The brightness and display settings of your device can also affect how the color looks on screen. That said, we always do our best to present our photos as realistically and as close to the actual product color as possible. Your review is very much appreciated. Cheers!
Very fast delivery times
Very fast delivery times, high quality clothing, look exactly like the pictures as they do in real life. Will be ordering again!
9 March 2026
Reply from Lorenzo
Hi Zac,
Thank you for tacking the time to leave your 5-star review. We’re really glad to hear everything arrived quickly and that the Dillon Slim Jeans look just as good in real life. It means a lot to us, and we can’t wait to have you back again soon!
The final shipping part is always scary…
The final shipping part is always scary cos of the delivery drivers and their horrid timings but as for the clothes they were -as always- amazing I never had a doubt
12 March 2026
Reply from Lorenzo
Hi Ridwan,
Thank you so much for your honest feedback, Ridwan! We completely understand that delay in the delivery can be really frustrating and unfortunately, we do have no control over the operation of the courier. The team will do its best to reach out to the courier immediately to know what is causing the delay and to make sure that the delivery will arrive as timely as possible. We are really glad to hear the clothes lived up to your expectations as always. Your continued support means a lot to us, and we truly appreciate it!
Reply from Lorenzo
We're happy to hear that you had a great experience with our quick delivery and customer service. Thank you for your positive feedback!
Not quite therre
The overall quality of the jacket was not bad with the exception of the zipper function which did not come up to scratch.
10 March 2026
Reply from Lorenzo
Thank you for taking the time to leave a review. We’re glad to hear you were happy with the overall quality of the jacket, but we’re sorry to learn that the zipper didn’t meet your expectations. This isn’t the experience we want for our customers.
If you haven’t already, please get in touch with our customer service team so we can take a closer look and help resolve this for you. We’re always here to assist and make sure you’re happy with your purchase
The experience its ok
5 March 2026
Reply from Lorenzo
We appreciate you taking the time to share your experience with us; we value your feedback.
Reply from Lorenzo
We're happy to hear that you find the fit of our clothes comfortable. Thank you for your positive feedback; it means a lot to us.
Good choice
Good choice, especially that I shopped the sale so was able to pick something my son would like. Good quality and true to size. Fashionable and not plain.
2 March 2026
Reply from Lorenzo
Hi Eliza,
Thank you for your lovely feedback! We're glad you found something your son likes, especially during the sale. It’s great to hear that the quality, fit, and style met your expectations. We truly appreciate your support!
Reply from Lorenzo
Hi Kim,
Thank you so much for your lovely feedback! We're really happy to hear that your order arrived on time and that the fit is perfect for you. It means a lot to us that you're enjoying wearing it. We truly appreciate your support!
Jeans cane in the complete wrong size.
Jeans cane in the complete wrong size.
Way bigger than the description stated.
Need a refund!
2 March 2026
Reply from Lorenzo
Hi Tate,
Hope you are well
Regarding the issue with your order, the size stated on your purchased is 36, and we shipped a size 36 jeans. Can you please send us the photo of the jeans you received where we can see the size on the tag? Thank you.
Excellent service
Sensible prices
Good range of sizes in stock
Speedy delivery
Both my annoying fashionable teenage boys like your clothing
20 February 2026
Reply from Lorenzo
Hi Rebecca,
Thank you so much for your lovely feedback. We are very happy to hear that you are pleased with the service, the prices, and the fast delivery. It also makes us smile to know that both of your fashionable teenage boys like the clothing. That truly means a lot to us. We really appreciate you taking the time to share your experience and thank you for your support.
Reply from Lorenzo
Hi Romi,
Thank you so much for your kind words, we really appreciate it. Glad that our Arteon Slim Jean - Vintage Blue met your expectations. Cheers!
good delivery and fast
27 February 2026
Reply from Lorenzo
Hi Boet,
We are happy to hear that our delivery was good and fast. Thank you for your positive feedback; we appreciate it.
Shouldve picked a smaller one but aside…
Shouldve picked a smaller one but aside of that the zipper is fire af. High quality fs
2 March 2026
Reply from Lorenzo
Hi Maximilian,
We’re glad to hear you appreciate the quality and that the zipper works well. Thank you as well for your feedback about the sizing, we’ll certainly keep this in mind. If you’d like to return the hoodie for a smaller size, you can visit our returns portal or reach out to our support team, and we’ll be happy to assist you. Thank you!
Reply from Lorenzo
Hi Sean,
We're delighted to hear our jeans fits comfortably and is true to size for you. Thank you for your positive feedback, it is very much appreciated.
Reply from Lorenzo
We're happy to hear that ordering was easy and delivery was fast! We appreciate your feedback and look forward to serving you again.
Great expérience !!
Great expérience !!! Thank you all was perfect and the jean is so beautiful and very good quality
And it arrives in France in 3 days thank you so much !!!
23 February 2026
Reply from Lorenzo
We're happy to hear that you had a great experience! We appreciate your positive feedback on the quality and beauty of the jean. It's wonderful to know it arrived so quickly in France. Thank you so much!
Reply from Lorenzo
We're happy to hear that you received your order quickly and that you are satisfied with the quality and price. Thank you for your feedback!
Delivery was fast and the product…
Delivery was fast and the product quality was excellent 👌 🔥🔥
26 February 2026
Reply from Lorenzo
We're happy you received your order quickly and that you're delighted with the excellent product quality! We appreciate your positive feedback.
Quality is grate and there's just…
Quality is grate and there's just nothing bad to say
26 February 2026
Reply from Lorenzo
We're happy to hear that you enjoyed the quality! Thank you for taking the time to share your positive experience with us.
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