Very good quality items... Customer services are quick to reply and extremely helpful. Standard delivery doesn't take too long and returns are sorted easily with the money being returned no problem.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just love this site. The orders are so quick to come. Good quality clothing, Fantastic value for money.
customer service needs improvement incorrect pricing on website states 'absolutely everything £1.50' yet several items priced at £2.00 and £3.00 each still never received full refund for overch... See more
Company replied
Quick delivery service. Waited only 2 days for items to come. Wish more items/clothes were available or more range of items and accessories. But overall not a bad website to shop from. Was re... See more
Company details
- Ladies' clothes shop
- Bags and luggage shop
- Fashion accessories shop
- Jewellery shop
- Shoe shop
- Swimwear shop
Information provided by various external sources
Everyone is different and no one should be afraid to be themselves. Not with us. We connect with girls and women alike who want to feel good in what they are wearing. We are here to dress you from the 9-5 to the weekend, and everything in between. We connect through a mutual love of fashion; a place where females of all ages (that’s you), can be inspired to look good - every day. We aim to be inspirational, confident, creative and fun in everything we do.
Contact info
10 Drinkstone Road, LE5 5DH, Leicester, United Kingdom
- help@lotd.com
- lotd.com
Brilliant value for money.
19 April 2019
Unprompted review
Reply from LOTD.com
Hi Karen,
Thanks so much for your review.
I'm really happy to hear about this.
I hope you can continue shopping with us.
Best Wishes
Humera
Customer Care Professional
LOTD.com
Great prices and speedy delivery as…
Great prices and speedy delivery as always.... Love this website.
17 April 2019
Unprompted review
Reply from LOTD.com
Hi,
Thanks so much for your review.
Im really happy to hear this.
I hope you can shop with us again,
Best Wishes
Humera
Customer Care Professional
LOTD.com
Great products at great prices
17 April 2019
Unprompted review
Reply from LOTD.com
Hi Dawn,
Thanks for your review.
I'm glad to hear you are happy about the products.
Hope you can shop with us again.
Best Wishes,
Humera
Customer Care Professional
LOTD.com
Extremely good quality for this price…
Extremely good quality for this price 🤩 I have reccomend this website to all my friends. Cant stop shopping from it 🤩🤩
17 April 2019
Unprompted review
Reply from LOTD.com
Hi Kate,
Thank you so much for the review.
I am so glad to hear you are happy with the quality of your purchase.
Hope you can shop with us again.
Best Wishes,
Humera
Customer Care Professional
LOTD.com
Really happy with the great service!
17 April 2019
Unprompted review
Reply from LOTD.com
Hi,
Thanks so much for the review.
I am so pleased to hear you are happy with our customer service.
I hope you carry on shopping with us.
Best Wishes,
Humera
Customer Care Professional
LOTD.com
Quick delivery and excellent customer…
Quick delivery and excellent customer service !
17 April 2019
Unprompted review
Reply from LOTD.com
Hi Maja,
Thanks so much for the review.
I am so pleased to hear you're finding our delivery service quick and our customer service excellent.
I hope you carry on shopping with us.
Best Wishes,
James
Customer Care Professional
LOTD.com
Reply from LOTD.com
Hi Karusss,
Thanks so much for the review.
I am so pleased to hear you're finding your clothing good quality and than you for recommending us.
I hope you carry on shopping with us.
Best Wishes,
James
Customer Care Professional
LOTD.com
Paid for next delivery 6 days ago still…
Paid for next delivery 6 days ago still not arrived going on holiday tomorrow without half holiday clothes that I purchased no email saying when it's arriving !!!!
16 April 2019
Unprompted review
Reply from LOTD.com
Hi Keiandra,
I'm so sorry to hear this, I kindly ask for you ton check your inbox as I've popped you an email in order to resolve this.
I look forward to your response.
James
Customer Care Professional
LOTD.com
The two dresses I bought are excellent…
The two dresses I bought are excellent value for money and look very smart. It is nice to have such affordable fashion available online. I am delighted with my purchases.
16 April 2019
Unprompted review
Reply from LOTD.com
Hi Balbir,
Thanks so much for the review.
I am so pleased to hear how delighted you are with your recent purchases from LOTD.com.
I hope you carry on shopping with us.
Best Wishes,
James
Customer Care Professional
LOTD.com
Sizing all wrong
I ordered 2 pair of shorts off your website and they were both the same size but yet none fit and 2 of pairs the pairs were 2 random sizes that were not mine. So all in all not very good
16 April 2019
Unprompted review
Reply from LOTD.com
Hi William,
Thanks so much for the review.
I am so sorry to hear this, please be assured I've passed your feedback on for future improvement.
If you have any further queries please contact help@lotd.com as I'll be more than happy to assist.
Best Wishes,
James
Customer Care Professional
LOTD.com
Order came quick and pleased with…
Order came quick and pleased with everything
16 April 2019
Unprompted review
Reply from LOTD.com
Hi Mrs Amanda,
Thanks so much for the review.
I am so pleased to hear you're finding our delivery service fast and that you're pleased with all your items from us.
I hope you carry on shopping with us.
Best Wishes,
James
Customer Care Professional
LOTD.com
Great clothes especially for the price
Great clothes especially for the price. Just some sizes are really tiny but I am very happy.
16 April 2019
Unprompted review
Reply from LOTD.com
Hi,
Thanks so much for the review.
I am so pleased to hear you're finding your clothing great from us.
I hope you carry on shopping with us.
Best Wishes,
James
Customer Care Professional
LOTD.com
Reply from LOTD.com
Hi Agie,
Thank you for your review.
I'm happy you are glad with the delivery service.
I hope you carry on shopping with us again.
Best Wishes,
Humera
Customer Care Professional
LOTD.com
Good shocked
Firstly can I say how shocked I was when I saw the price of the items. Being sceptical I bought a bunch of stuff and thought well it's not expensive. I received my items within 2 says of ordering. Everything looked better on me than on the site. The clothes are great quality. I loved it all!!!!!
15 April 2019
Unprompted review
Reply from LOTD.com
Hi,
Thanks so much for the 5* Service.
I am so glad that you are extremely happy with your purchases.
I hope you carry on shopping with us.
Best Wishes,
Humera
Customer Care Professional
LOTD.com
Good customer service, sizing is guesswork
I had some issues and customer service resolved them promptly. Not all of the sizing is accurate, but for the price of the stuff it's worth a gamble.
15 April 2019
Unprompted review
Reply from LOTD.com
Hi Anna,
Thank you for your review.
We are glad you are happy with the service.
All your feedback will be passed on to the team.
I hope you'll be ordering with us again.
Best Wishes,
Humera
Customer Care Professional
LOTD.com
Great service
It was my first time using LOTD and was surprised at the lightening speed of the delivery of my order. Got it the very next day, and the clothes were just as described.
Happy with the service!
15 April 2019
Unprompted review
Reply from LOTD.com
Hi Charles,
Thank you for the 5* service.
Im so glad you are happy with the fast delivery and your purchase.
Hope you continue shopping with us again.
Best Wishes,
Humera
Customer Care Professional
LOTD.com
Reply from LOTD.com
Hi Kashifa,
Thanks for your review.
Glad to hear you recieved a fast service.
Best Wishes,
Humera
Customer Care Professional
LOTD.com
Reply from LOTD.com
Hi Marta,
Thanks for leaving a positive review.
I'm glad you loved the fast delivery and quality of clothing from LOTD.com.
I hope you'll continue to shop with us.
Best wishes,
Rukaiya
Customer Care Professional
LOTD.com
Good quality.Fast delivery.I will…
Good quality.Fast delivery.I will definitely rate this 5 stars.😊👍
15 April 2019
Unprompted review
Reply from LOTD.com
Hi,
Thank you for the 5* review.
I'm so happy to hear that you're impressed with the quality and fast delivery service we offer.
I hope you'll be ordering from us again.
Best wishes,
James
Customer Care Professional
LOTD.com
excellent service
excellent service. was delivered 2 days later and all fits perfect. cant beat a £1.50 pound outfit!!!!!!
14 April 2019
Unprompted review
Reply from LOTD.com
Hi Heather,
Thank you for the 5* review.
I'm so happy to hear that you're impressed with our service and items from LOTD.com.
I hope you'll be ordering from us again.
Best wishes,
James
Customer Care Professional
LOTD.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.