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LOTT.gioielli Reviews 2,134

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 4 out of 5 stars

Every time I buy jewellery from LOTT it is a wonderful experience. Most of all i love the unique style of the earrings. I always get compliments when wearing them. They deserve five points. Only disa... See more

Company replied

Rated 5 out of 5 stars

I am working in Amsterdam, went shopping and purchased theses LOTT open oval earrings. I saw them and fell in love. The price didn’t bother me. They look very high quality. They are very beautiful and... See more

Company replied

Rated 5 out of 5 stars

Very very happy, beautiful earings!! They look just like on the pictures! Will definetely buy Some again. Very fast delivery as well! Cutest packaging, you can see that they put their mind and soul in... See more

Company replied

Rated 5 out of 5 stars

LOTT never disappoints. Quality is great, the design is stunning. Great earrings if you want to stand out & look elegant at the same time. Shipping was super fast & got even an extra goodie! Amazing b... See more

Company replied

Company details

  1. Jewellery shop
  2. Jewellery Designer

Written by the company

Sinds 2010 creëert LOTT. gioielli met passie en vakmanschap sieraden die net zo uniek zijn als de vrouw die ze draagt. Elk stuk uit onze collectie is handgemaakt in ons eigen atelier, met een scherp oog voor detail, kwaliteit en innovatie. Wij geloven dat schoonheid in de details zit. Of je nu kiest voor een tijdloze klassieker of een gedurfd statement piece: met LOTT. gioielli draag je een sieraad dat met zorg, aandacht en liefde is vervaardigd.

Written by the company

Kwaliteit & Detail
Van de selectie van de materialen tot de iconische luxe verpakking; bij ons draait alles om de perfecte beleving.
Handgemaakt
Elk sieraad wordt met zorg en aandacht handgemaakt in ons eigen atelier. Geen massaproductie, maar puur vakmanschap.
Innovatief
Wij zijn trendsettend en durven te spelen met kleuren, vormen en materialen om unieke collecties te creëren.
Persoonlijke service
Wij staan achter onze producten en streven ernaar dat elke klant zich speciaal voelt, van aankoop tot nazorg.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Perfection!

Fast, beautifully wrapped, perfect!

8 April 2026
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Reply from LOTT.gioielli

Thanks a LOTT. Marisa!

Rated 5 out of 5 stars

Perfekt !

Perfekt !
Tolle Ohrringe, schnell und in sehr schöner Verpackung geliefert.

Great earrings, delivered very quickly and in very nice packaging. Perfect!

15 January 2026
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Reply from LOTT.gioielli

Thanks a LOTT. Catrin

Rated 2 out of 5 stars

The shipment was way too late

The shipment was way too late, it is taking more than a week and I still dont have it. With products like this (relevant for birthdays, surprises, celebrations) it is key to be able to count on delivery times.

10 January 2026
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Reply from LOTT.gioielli

Dear Quintijn,


Thank you for your review. I can understand that you are disappointed that you only received the package today. At the time of your order, we had a notice on our website stating that we would not be delivering again until January 10 due to our annual inventory. It is possible that you overlooked this message. We ultimately handed your package over to DHL on January 9, but I see that there was also a delay in delivery and that the package was only delivered today instead of January 10. We apologize for this! For your next order, you can assume that orders placed on working days before 3 p.m. will be handed over to DHL the same day. Normally, they will be delivered the next day, provided nothing goes wrong during the sorting process or on the driver's route.

Kind regards,
Team LOTT.

Rated 1 out of 5 stars

It’s very pitty when you pay for…

It’s very pitty when you pay for delivery 19 eur and delivery company goes not through DHL but through another post company. You should wait your item for a long term.

5 January 2026
Unprompted review
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Reply from LOTT.gioielli

Hi Gabriele,

Thank you for your review. We understand that you are very disappointed that your package has not yet been delivered. I see that the status of the package has not changed at DHL since December 30. We have launched an investigation to find out what is going on. The delay may be due to the holidays and the winter weather. We will contact you as soon as we have more information. We apologize for the inconvenience!

Best regards,
Team LOTT.

Rated 5 out of 5 stars

Elegant. Classy. Perfection.

I am working in Amsterdam, went shopping and purchased theses LOTT open oval earrings. I saw them and fell in love. The price didn’t bother me. They look very high quality. They are very beautiful and I plan to get alot of wear and compliments, out of/about them. They feel comfortable and they are light weight. Elegant. Classy. Perfection.

4 August 2025
Unprompted review
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Reply from LOTT.gioielli

Thanks a LOTT!

Rated 5 out of 5 stars

Perfekt!

Very very happy, beautiful earings!! They look just like on the pictures! Will definetely buy Some again. Very fast delivery as well! Cutest packaging, you can see that they put their mind and soul into the pieces 🤗. First time Order and they fullfilled my wishes beyond perfection.

22 February 2025
Unprompted review
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Reply from LOTT.gioielli

Thanks a LOTT for your review Vesna!

Rated 5 out of 5 stars

Great presents!

Great packaging, great service, quick delivery! Beautiful presents for the girls.

25 October 2024
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Reply from LOTT.gioielli

Thanks a LOTT.!

Rated 5 out of 5 stars

Quality of the products is great

Quality of the products is great, the packaging is so pretty, golden boxes.. 😍 Extra free present (necklace) was included. I love Lott!

14 October 2024
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Reply from LOTT.gioielli

Thanks a LOTT. Sophie!

Rated 4 out of 5 stars

Unique style

Every time I buy jewellery from LOTT it is a wonderful experience. Most of all i love the unique style of the earrings. I always get compliments when wearing them.
They deserve five points. Only disappointment were the shipping costs as it said free shipping in the beginning.

19 August 2024
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Reply from LOTT.gioielli

Hi Yvonne,

Thanks a LOTT for your review! We offer free shipping in Germany for orders from €150.00. Should you order below this amount, shipping costs are €9.95. If you have any further questions, please feel free to ask: klantenservice@lottgioielli.com

Kind regards,

Team LOTT. gioielli

Rated 5 out of 5 stars

Love me some Lott!

Products, packaging, service and communication are all great! And the earrings are amazing!

29 April 2024
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Reply from LOTT.gioielli

Thanks a LOTT. Charlotte!

Rated 5 out of 5 stars

Lovely earrings

Lovely earrings! Very classy. Fast delivery.

26 February 2024
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Reply from LOTT.gioielli

Thanks a LOTT. Ingrid!

Rated 4 out of 5 stars

On time, as advertised.

Got the product on time as expected. Good looking earrings. Nothing crazy, just exactly what i ordered.

18 December 2023
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Reply from LOTT.gioielli

Thanks a LOTT. Steven!

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