I am always pleased when I order something and am happy with everything delivered. I have yet to wash anything or have a need to contact customer service,so I cannot report on that the clothing ,(1... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered the Shadow Paisley pants and Lotus and Luna sent me some orange pants. Then when I informed them they sent the wrong pants said I have to pay to exchange or return them! Personally I think t... See more
I love Lotus and Luna's products--I'd give the company 4 or 5 stars for the products. But their customer service is horrible, so I guess that averages out to an overall rating of 2 or 3. All customer... See more
Poor construction and fabric. I received the black yoga pants two days ago and pre-washed them last night in cold water on the delicate cycle. They came out with the fabric pulling away from the seam... See more
2.6
Poor
41 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My husband bought three pair of harem…
My husband bought three pair of harem pants for me and they are awesome. Soft. Not heavy. And hang dry doesn’t leave them a wrinkly mess. Bought two more and can’t wait to get them for summer.
4 February 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.