Lotus Weight Loss Clinic (MAIN REVIEWS AT FEEFO.COM) Reviews 

193
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers had a great experience with this company. Customers frequently highlight the reliability of the service, commending the streamlined ordering process and quick dispatch times, especially for product delivery. People are also highly satisfied with the support provided throughout their journey, noting personalized care and product packaging that goes above and beyond expectations. However, some customers mentioned encountering difficulties with order confirmations, experiencing delays, or facing issues where missing parts were shipped out later. Conversely, a small portion of people felt dissatisfaction regarding after-sales service, citing instances where support staff were perceived as unhelpful or denied compensation claims over issues like temperature control.

What people talk about most

Service

People report positive experiences with service, highlighting efficient processes and reliable delivery.... See more

Customer service

Customers consistently note ambiguous experiences with customer service, revealing a stark division in... See more

Order

Clients share ambiguous opinions on order processes, with many reviewers reporting fast and efficient... See more

Product

Reviewers mention positive feedback about product quality and effectiveness, noting successful weight loss... See more

Delivery service

Consumers find delivery_service to be positive, highlighting prompt shipping times and secure packaging. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It took some time to get my medication but once it was prescribed, it was delivered in 24h. I had to chase a few times but overall communication was great. I’ve recommended Lotus to other and can’t fa... See more

Rated 5 out of 5 stars

I came across Lotus Weight Loss on a price comparison site. Was concerned after reading some reviews. But I can honestly say, I've got nothing but good to say about the company. I completed the onl... See more

Rated 5 out of 5 stars

I cannot fault Lotus - they have been amazing since I first heard about them. They were highly efficient in responding to my initial contact and delivered my order within two days. Their app is fabulo... See more

Rated 5 out of 5 stars

Very impressed with Lotus. I have been purchasing Mounjaro since October 2025. I frequently change supplier for cost savings and can honestly say that Lotus has the most streamlined process. Assessmen... See more


Company details

  1. Weight-Loss Service
  2. Pharmacy

Written by the company

DEAR CUSTOMER, PLEASE VISIT OUR MAIN PROFILE ON FEEFO.COM FOR ALL OUR VERIFIED CUSTOMER REVIEWS. WHILE WE HAVE CLAIMED OUR TRUST PILOT PROFILE, WE DO NOT ACTIVELY USE TRUST PILOT TO COLLECT THE BULK OF OUR REVIEWS. THAT IS WHY YOU MAY NOT SEE MANY RECENT REVIEWS ON THIS TRUST PILOT PAGE. THANKS FOR YOUR UNDERSTANDING! YOU CAN VISIT THE LINK BELOW: https://www.feefo.com/en-GB/reviews/lotus-weight-loss-clinic-digiderm-ltd Lotus Weight Loss Clinic is a CQC-regulated, expert-led clinic providing safe, effective, and clinically proven weight loss treatments to patients across the UK. All medications are dispensed by our GPhC-registered pharmacy and delivered via free next-day tracked delivery in discreet, insulated packaging. We welcome both new patients exploring weight loss treatments for the first time and those already on a treatment plan who are looking to switch to a better-value provider. Our clinic supports a wide range of patients with personalised care and flexible treatment options. For those seeking long-term support, we offer maintenance solutions that allow eligible patients to stay on the same dose each month to help maintain a healthy weight. There are no subscriptions required—you order only when needed. You can choose to order one month at a time or take advantage of our two-month supply, which offers a 5% discount and added convenience. Reordering is quick and hassle-free. Our one-click reorder button means you don’t have to waste time filling out forms for every order, making it easy to stay on track with your treatment. To ensure safe and continuous care, we ask customers to upload proof of a previous prescription or supply from their current provider. This helps us maintain appropriate dosing and continuity in your treatment plan. All Lotus customers gain free access to our exclusive Wellness Hub, which includes GLP-1 meal plans, home workouts designed by personal trainers, and expert advice to help you get the best results from your treatment. You’ll also be invited to join the Lotus Loyalty Programme, where you can earn points for purchases, referrals, engaging with our insights and social media, and more. These points can be converted into real savings on future orders. Our minimum BMI to start treatment is 19, and our maintenance programme is also available for those with a BMI of 19 or above. There are no time limits—you can continue treatment for as long as it’s suitable for your health goals.


Contact info

4.0

Great

TrustScore 4 out of 5

193 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(193)

167 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would highly recommend

Amazing service, excellent and informative advice - they really understood my requirements which enabled me to do what was right for me and at a sensible cost effective price.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Would highly recommend this company. Easy to understand information from friendly, knowledgeable staff, no pressure and reasonably priced. Great service.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service and cost!

Really quick and easy to use. I have used other companies previously but this one stood out for me. Prices beat anything I have seen as well which was a bonus!

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, they really understood my needs and enabled me to do what was right for me.

12 February 2025
Unprompted review

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