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Review summary

Created with AI, based on recent reviews

Looking at 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product selection, competitive pricing, and efficient delivery services. Many appreciate the ease of ordering and the quality of the items received, often highlighting that products are exactly as described and of good value. The promptness of shipping and helpful communication regarding orders are also consistently mentioned as positive aspects. However, some customers experienced issues with incorrect items being delivered or products arriving damaged. A few people also noted that their orders were significantly delayed or that the sizing of certain items was inaccurate, leading to a need for returns.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

People report positive experiences with delivery service. Many consumers praise the fast and prompt delivery... See more

Service

Clients share positive opinions on service, frequently highlighting its efficiency, speed, and... See more

Order

Consumers generally find the ordering process to be positive. Many reviewers highlight the ease of ordering,... See more

Price

Users describe positive interactions with price, consistently finding products to be well-priced and offering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to navigate the shop/site. Good concise info about the product, informative pictures to help in the choice of items. Updates of order, packing, shipping and such to keep the buyer informed a... See more

Rated 5 out of 5 stars

I love to tinker and make small modifications to my Kawasaki W400. Louis have an extensive product list and great prices on everything from Oils & Filters to Kelermann LED lights and really nice cr... See more

Rated 5 out of 5 stars

Have been using Louis the last few years for electrical equipment for my bike and navigations and camera'. I can't say enough good things about Louis Motorrad. 10/10 Extremely happy custom... See more

Rated 5 out of 5 stars

I ordered with Louis Motorrad because the goods were very competitively priced even compared to the same product in my own country. Ordering with Louis was strait forward. I knew the delivery may tak... See more


Company details

  1. Motorcycle Equipment Store

Written by the company

Motorcycle clothing, helmets and accessories. 35,000 products from 160 brands ✓ Database with products for more than 3 300 bikes ✓ Free returns ✓ » Buy now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

958 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Think before buy

I got leather pance it was big so I returned to them i paid for shipping it cost me 50 Euro but they didnt take it from the post office so it returned to me so i also must pay costums. I am so dissapointed from them .

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very impressed by the excellent service provided by the Louis Motorrad online shop. Have used it many times and never had a problem. Very good value for money, especially on Rothewald tools. Low shipping costs and parcel tracking is very accurate. Five stars is well deserved.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, have used Louis for a number of years.
Good prices and the Louis branded items are good.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Really great experience

Really great experience. Exceptionally fast delivery. Great quality product. They did exactly what they said they would when they said they would. 5 stars!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Have been using Louis the last few…

Have been using Louis the last few years for electrical equipment for my bike and navigations and camera'.

I can't say enough good things about Louis Motorrad.
10/10
Extremely happy customer.

N. Curran
Ireland

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Great deals to be found

I have gotten lots of items from this site, bike parts and gear. Never an issue. Always delivered, and if you have time to look around in the site you'll find great deals.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Fast efficient service!

Fast efficient service!

Accurate product description. My experience of Louis.ie is value for money, quick and efficient service and an excellent site for clothing and equipment.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Great selection great quality

Great selection - and perfect fit second time round - great Quality - returned previous incorrect size fit - return was straight forward - so re ordered a different product

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, great price and delivery with up dates all the way to delivery. Highly recommend store with great products.

21 November 2025
Unprompted review

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