The website is beautifully laid out and lets you know all about each individual scent. The waxs melt's smell amazing. each room in my home smells like heaven. The items are packaged great and i have n... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time trying Lou Lous since my vendor who I've used for years and years shut down and I'm not disappointed. Decently priced and smells amazing. Scent throw lasted and I got plenty of comments by... See more
Company replied
Outstanding product, honestly the best in the business. Amazing selection of scents and product. Quick and efficient delivery and communication. Honestly so good and have recommended and made orders f... See more
Company replied
I haven't tried them before but I love them the smell last a really long time and they smell beautiful I will be recommending to my friends and buying again 😌
Company details
- #15 of 99 best companies in Candle shop
Written by the company
Welcome to Lou Lou’s Wax Melts, your destination for beautifully scented home and bath products. We offer a wide range of items including wax melts, room sprays, carpet fresheners, bath bombs, whipped soaps, and soap sponges. Our goal is to provide high quality products with long-lasting fragrances, excellent customer service, and great value for money. Every item is carefully crafted to bring beautiful scents into your home and relaxing moments to your self-care routine. At Lou Lou’s Wax Melts, we pride ourselves on quality, reliability, and competitive prices, ensuring every customer has a great experience with every order.
Contact info
138 Forest Road, co43xg, Colchester , United Kingdom
- 07802543125
- Info@loulouswaxmelts.co.uk
- loulouswaxmelts.co.uk
4.9
Excellent
268 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolute bargain all the pots smell…
Absolute bargain all the pots smell lovely can’t wait to try them definitely will buy more
25 February 2022
Fast shipping and amazing smelling wax…
Fast shipping and amazing smelling wax melts! Decently priced to as the snap bars are quite large. Great work guys, keep it up xx
22 February 2022
Quick delivery and they smell gorgeous
21 February 2022
Plenty of choice of fragrance and all…
Plenty of choice of fragrance and all that I purchased were lovely
17 February 2022
1 item leaked all over the bag It was…
1 item leaked all over the bag It was in has to thro it away was not for for purpose
15 February 2022
Reply from Lou Lou's Wax Melts
Good Evening Loz I'm so sorry to hear that you have had a bad experience with an item that you have received from us, if you would like to contact us via our email info@loulouswaxmelts.co.uk regarding this to let us know which item has leaked, we would be happy to help get this resolved for you.
Kind regards
Louise.
Love love love these melts
Love love love these melts! The smell lasts for days! I will def be back for more
12 February 2022
Reply from Lou Lou's Wax Melts
Thank you Annie for the 5* review 🥰 & love to hear your loving our wax melts.
Reply from Lou Lou's Wax Melts
Thank you Gemma we really appreciate your review.
Thank you Louise!
Thank you Louise!
As always exceptional service and incredible products (wax melts & air freshener). Tried the dovie carpet freshener for the 1st time....love it!
6 February 2022
Reply from Lou Lou's Wax Melts
Thank you Linda, we're really grateful for your positive comments, and appreciate you taking the time to give your feedback!
Amazing service quick delivery wax…
Amazing service quick delivery wax melts smell amazing
5 February 2022
Reply from Lou Lou's Wax Melts
Thank you Anthony, we're really grateful for your positive comments, and appreciate you taking the time to give your feedback!
Perfect from start to finish and fast…
Perfect from start to finish and fast delivery can’t wait to order more
1 February 2022
Reply from Lou Lou's Wax Melts
Hi Sarah, thanks for the excellent feedback! We appreciate your custom and hope to see you again soon.
Reply from Lou Lou's Wax Melts
Glad you're enjoying your products Nikki, thank you!
Received my order today
Received my order today, omg the body butter smells lush 😍😍 everything was made earlier then expected... the wax melts smell amazing, thank you for my order xx
31 January 2022
Unprompted review
Reply from Lou Lou's Wax Melts
Glad you're enjoying your products Beckie, thank you!
Absolutely loving all the laundry…
Absolutely loving all the laundry scents, so fresh and strong and last all day thank you 🥰 will be sure to order more, totally recommend
26 January 2022
Reply from Lou Lou's Wax Melts
Hi Isobel, thanks for the excellent feedback! We appreciate your custom and hope to see you again soon.
Fantastic products will deffo use…
Fantastic products will deffo use again. But could be delivered a little sooner. (I'm impatient) amazing service tho very good communication will more than likely be my go to now for wax melts.
18 January 2022
Reply from Lou Lou's Wax Melts
Hi Kelly, thanks for the excellent feedback! We appreciate your custom and hope to see you again soon.
Wax melts
The wax melts smell really strong and beautiful i will be ordering again thank you xx
16 January 2022
Reply from Lou Lou's Wax Melts
Glad you're enjoying your products Yasmin, thank you!
Best melts on the market…
Best melts on the market…. Really strong smelling and always first class service received, I wouldn’t go anywhere else 😀
13 January 2022
Excellent products excellent service
10 December 2021
Reply from Lou Lou's Wax Melts
Glad you're enjoying your products Simon, thank you!
I absolutely loved my products I…
I absolutely loved my products I recieved smell was amazing and I will be ordering again
3 December 2021
Reply from Lou Lou's Wax Melts
Glad you're enjoying your products Jo, thank you!
I've shopped around ages for a decent…
I've shopped around ages for a decent strong melt and these are incredible AND cheap
2 December 2021
Reply from Lou Lou's Wax Melts
Thank you Bethany, we're really grateful for your positive comments, and appreciate you taking the time to give your feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.