Lourí Bike Reviews 207

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Such great quality products! To allow me to carry extra equipment on my bike while packless I recently purchased a second Huck Enduro Strap. These straps hold the equipment firmly in place o... See more

Rated 5 out of 5 stars

Excellent product (strap), very well made by hand! Holds a tube, leavers, multi tool, and my pump if I really wanted all that on there at once haha! Unfortunately my first one had a bit of damage... See more

Rated 5 out of 5 stars

Great service from Sian at Lourí, after ordering a frame strap and not receiving it after 15 days i contacted Lourí to make sure my order had been sent. Within half an hour I had an email reply conf... See more

Company replied

Rated 5 out of 5 stars

Unbeatable build quality, and customer service! My bag and straps are insanely tough, I can't imagine them ever looking like they're not brand new despite me putting them through hell and back this wi... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Louri is hand made in the UK and focussed on packless riding. MTB ENDURO STRAPS for ditching the hydration pack on your mountain bike when heading out for shorter rides or losing the saddle bag on your road bike for a more secure and subtle storage sol...


Contact info

4.9

Excellent

TrustScore 5 out of 5

207 reviews

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Rated 5 out of 5 stars

Great product

Great product, quick delivery AND I got a freebie!! Winner, winner, chicken dinner!

14 May 2020
Unprompted review
Lourí Bike logo

Reply from Lourí Bike

Thank you! I love chicken.

Rated 5 out of 5 stars

Great service from Sian at Lourí

Great service from Sian at Lourí, after ordering a frame strap and not receiving it after 15 days i contacted Lourí to make sure my order had been sent. Within half an hour I had an email reply confirming my order had been sent but had most likely been lost in the post. Sian said she’d send out another which she did. after 5 days the replacement hadn’t turned up, yet again I emailed and again a very prompt reply, I was told that if I didn’t receive it by the 7th day it’d be assumed lost again and I’d be refunded. though it took a week the replacement turned up and it’s excellent as expected.

In short excellent Lourí service, poor Royal Mail service.

2 May 2020
Unprompted review
Lourí Bike logo

Reply from Lourí Bike

Yes, Royal Mail have not been brilliant recently, but I guess with a lightened work force and social distancing measures, their efficiency is below the norm at the moment. Their usual service will return.

Rated 2 out of 5 stars

I have yet to receive my order.

27 April 2020
Unprompted review
Lourí Bike logo

Reply from Lourí Bike

Dear Sir
I understand your item did arrive on the 5th May. Sadly that was over our quoted 20-working day shipping time, but given the covid-19 worldwide issues, shipping services are under immense pressure. Now that I know your order did arrive, perhaps you would be kind enough to update your review?
Thank you

Rated 5 out of 5 stars

Great products and great communication…

Great products and great communication when there was an issue with the post service. Strap is great and fidlock bottle means I’m fully packless with no cage mounts!

27 April 2020
Unprompted review
Lourí Bike logo

Reply from Lourí Bike

Thank you! Packless rules! #ditchthepack

Rated 4 out of 5 stars

Okay

Good product, fast delivery.

13 March 2020
Unprompted review
Lourí Bike logo

Reply from Lourí Bike

Well okay then. Thank you :)

Rated 5 out of 5 stars

Print delivery

Print delivery, great product

20 February 2020
Unprompted review
Lourí Bike logo

Reply from Lourí Bike

Thank you!

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