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Love Your Home Reviews 

2,025
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 519 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery team for their exceptionally friendly attitude, efficiency, and careful handling when bringing furniture into homes. People note that staff members go above and beyond, providing helpful maintenance tips and ensuring every item is placed perfectly. A few other people also felt that the showroom visits and dedicated sales assistance made the entire purchasing journey completely seamless. Consumers are consistently delighted with the beautiful design, luxurious comfort, and top-tier quality of the custom furniture pieces. Reviewers emphasize that communication throughout the ordering and delivery process is exceptionally clear, prompt, and reliable.

What people talk about most

Staff

Users describe positive interactions with staff, praising the friendly, professional, and efficient service... See more

Delivery service

People report positive experiences with the delivery service, highlighting that team members are... See more

Product

Clients share positive opinions on product quality, highlighting how gorgeous, comfortable, and well-made the... See more

Service

Reviewers mention positive feedback about service, noting it is professional, helpful, and seamless from the... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with their furniture... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I run an interior design studio (Ixia London) and my business relies heavily on suppliers we recommend. We have worked with Love your home for 5 years now, sending sofas and beds to projects across Lo... See more

Company replied

Rated 5 out of 5 stars

The couch is absolutely stunning, the delivery and customer care were excellent. We went to the showroom in London which was a really pleasant experience and we were so well looked after. Today the de... See more

Company replied

Rated 5 out of 5 stars

Really enthusiastic service from Sophie. Sofa arrived sooner than expected and looks great. Delivered by Mike and Craig efficiently and so friendly. Gave us all the information we need for looking aft... See more

Company replied

Rated 5 out of 5 stars

Marc & Phil have just delivered and assembled my beautiful bed. I am extremely happy with the bed, the quality and finish is excellent. Delivery communication has been outstanding and particularly... See more

Company replied


Company details

  1. #3 of 397 best companies in Home Furniture Shop
  2. #3 of 115 best companies in Bed shop
  3. #1 of 77 best companies in Furniture Manufacturer
  4. #2 of 92 best companies in Sofa store

Written by the company

Modern and Contemporary Handmade Sofas and Beds from Love Your Home. Shop online or visit our showrooms near Godalming in Surrey or Wandsworth in South West London.

About Us

Written by the company

At Love Your Home we design and make all of our exclusive sofas, beds and sofa beds in-house.
Our collection of sofas and beds have a lifetime frame guarantee - we use only high quality sustainable FSC certified beechwood in our frames, box sections are made from very high quality FSC certified plywood not chipboard, like most companies do and we use only the highest quality fabrics. If you are looking for design led, high quality, upholstered furniture with a bespoke fabric and leather range for reasonable prices, then look no further than Love-Your-Home.co.uk.

Love Your Home

Quality From Our Family To Yours

Quality From Our Family To Yours

Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(2,025)

476 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m really pleased with this sofa

I’m really pleased with this sofa. It’s comfortable well-made and looks fantastic in the room. The whole process was smooth from start to finish and the delivery was excellent. Mike and Craig were friendly professional and handled everything with care ensuring the sofa was set up perfectly. Overall, it was a great service.

17 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Dica,

Thank you for your lovely review. It’s wonderful to hear you’re so pleased with your new sofa and that the whole experience was smooth from start to finish. Mike and Craig will be delighted to know their friendly, professional, and careful delivery helped complete your purchase perfectly. Enjoy your beautiful new sofa!

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Craig and Mike were excellent in…

Craig and Mike were excellent in delivering and assembling our new bed, even helping move our old mattress. Great service

17 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Antonia,

Thank you for your kind words. It’s great to hear Craig and Mike provided such excellent service, taking care with the delivery, assembly, and even helping with your old mattress. I’ll be sure to share your appreciation with them.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Excellent Service

The couch is absolutely stunning, the delivery and customer care were excellent. We went to the showroom in London which was a really pleasant experience and we were so well looked after. Today the delivery was done with care and patience getting the couch into a very tight doorway. Mike and Craig were super friendly and even helped us move our old couch out. The instructions for maintenance were explained clearly and they even gave the couch a steam before leaving. 10/10 would recommend.

15 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you so much for your review!

This is fantastic feedback and we really appreciate you taking the time to write it! I'm thrilled to hear that you had such a positive experience the whole way through.

I hope you continue enjoying your new sofa and we would be delighted to see you again at The Chapel!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Incredible service from Aiden and…

Incredible service from Aiden and Martin, delivered on time and assembled very heavy king ottoman storage bed without any complaints. Works brilliantly and looks great. They even steamed and brushed the fabric, and put protectors on the feet. Recommended!

15 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you so much for your review!

We really appreciate this brilliant feedback! I will be sure to pass on the praise to Aiden and Martin.

I hope you enjoy your new bed for a long time!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Thanks Marc and Phill

Thanks Marc and Phill, sofa installed despite difficulties fixing one of the arms. Slightly less filling in the ends of the back piece would make it easier to engage the metal slides.

14 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

It's great to hear that our delivery team did another great job despite it being a little bit tricky! We appreciate the feedback and I will forward it on to the design department.

Enjoy the new sofa!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Took delivery from Mark & Phill

Took delivery from Mark & Phill, very professional and very helpful. Great service.

15 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you so much for your review!

It's wonderful news that you had a brilliant experience.


Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Very pleased with the delivery guys…

Very pleased with the delivery guys Craig and Lee with my lovely 2 sofas and arm chair and cushions they were very polite and helpful, customer service was excellent very happy with everything and would highly recommend love your home

21 October 2025
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

We really appreciate your recommendation! I'm glad to hear you had a great experience with Craig and Lee.

I hope you continue to enjoy your new set!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Well done, LYH.

Exceptionally styled furniture with 100's of material options. Extremely helpful and well manered staff. Felt valued as a customer. Well done LYH.

14 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

We are so pleased to hear that you had a fantastic experience with us! We would love to see you again soon!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Beautiful footstool

Beautiful footstool - matched perfectly with the sofa I bought a few years ago. Lovely quality.
Polite and helpful delivery drivers (Mike and Craig), provide advice I how best to look after my purchase.

13 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

It is so great to hear that you came back to us for more. I'm thrilled that you are still enjoying your sofa and now have a lovely footstool to go with it!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Professional and Friendly Service

The whole experience with Love Your Home has been first class from ordering through to delivery. Marc & Phill did a fantastic job in assembling our furniture and notified us prior to delivery of our exact time slot. Everything couldn’t have gone more smoothly. 😃

10 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you so much for your review!

It's wonderful to hear that you have had a brilliant journey from purchase all the way through to enjoying your new pieces! I'm so glad that you had seamless experience. Well done Marc, Phill and the rest of the team!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Craig and Mike did a fantastic job

Craig and Mike did a fantastic job! They assembled everything really quickly. Couldn’t have asked for more

13 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

I'm so pleased that your delivery experience was swift and smooth - well done Craig and Mike!

We hope that you love your new furniture for many years to come.

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Friendly professional and…

Friendly professional and inspirational. Love my new sofa and footstool. Marc and Phill delivered the furniture and made sure it was all ok and even positioned it all in the room. Fab! Thank you.

10 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

It's wonderful to hear that you are in love with your new sofa and footstool! I will definitely let Marc and Phill know that they have done, yet again, another great job.

We hope you continue enjoying your new pieces and would love to see you again in the future!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Love your home have been fantastic to…

Love your home have been fantastic to deal with and an excellent service to date. The delivery guys Mike and Aiden couldn’t have been more helpful and polite.

10 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you so much for your review!

It's our pleasure to provide you with a great experience! Our delivery team play a massive role in that so it's brilliant to hear that Mike and Aiden made it extra positive.

Enjoy your new furniture!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Craig and Mike were great

Craig and Mike were great. They gave us clear delivery times and when in the house handled both the sofa and armchair with great care. Exactly the delivery guys you want and provided full details on how to care the product

9 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for the review!

I'm thrilled to hear that Mike and Craig once again provided their A+ service. They will be chuffed with your feedback!

I hope you continue to love your new sofa and armchair!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. From the first visit to the show room at Peper Harrow to the delivery of our beautiful sofa it was a very happy experience.

10 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you so much for your review!

There are many adjectives that could be used to describe a customer's experience but happy is certainly one of the best ones we could receive, so thank you! I am so glad that you had a great experience throughout and hope you continue to enjoy your new sofa.

We would love to see you again at The Barn!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

New bed

From ordering my new bed to delivery fantastic service. Delighted with my purchase.
Special thanks to Sophie for sorting out my delivery and to Craig and Mike for delivery and installation and keeping me informed on the time they would be at my property

7 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

It's fantastic to hear that you were so pleased with the service we provided and that you love your new bed! I will pass on your thanks to Sophie, Craig and Mike who will be delighted to know they helped make this a smooth experience for you.

Enjoy the new bed!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Incredible service from Craig & Mike

Incredible service from Craig & Mike. They were superstars!! So polite and helpful and managed to get the sofa up some very tricky stairs!!! They were both brilliant

9 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you so much for your review!

Whilst I may be in danger over over-inflating the drivers egos... we too believe Craig and Mike are superstars! It's wonderful to hear you had a great experience and we hope that you love your new sofa for many years to come!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Thanks Craig and Mike for our delivery…

Thanks Craig and Mike for our delivery of our chair today. They were very professional and kind to our crazy dog.

9 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

We hope that you love your new chair. We pride ourselves on providing an exceptional service to all of our customers - and that includes those with tails!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Thanks Marc and Paul for the delivery…

Thanks Marc and Paul for the delivery of this incredible sofa! Excellent service and a stunning piece of furniture. We are delighted.

9 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you so much for the review!

We are thrilled to hear that you're in love with your new sofa and that you experienced a seamless service. I will give Marc and Paul a well-deserved pat on the back for another great delivery!

Best wishes,
Eloise & The LYH Team

Rated 5 out of 5 stars

Top quality furniture and delivery

Fantastic experience from start to finish
The shop is brilliant — staff are helpful and attentive without hovering over you, which made browsing the sofas a really relaxed experience. The quality of the sofas speaks for itself.
Special mention to the delivery team, Mike and Craig, who were absolutely outstanding. Getting a sofa into my apartment is no easy feat, but they tackled the challenge without a single complaint. Professional, hardworking and a credit to a professional company.
Highly recommend!

9 April 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Thank you for your review!

We really appreciate this lovely response and we are so glad that you had a super experience! The team will be chuffed to hear your feedback. I will be sure to pass it on to everyone - but especially Mike and Craig who have done a stellar job once again.

We hope you continue to enjoy your new sofa and would love to see you again!

Best wishes,
Eloise & The LYH Team

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