We have been with Loveadmin for several years now. The migration to V2 had its challenges and still has! However, Leo especially, has been great with support and communication along with the help team... See more
Company replied
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Lauren is always so helpful, friendly and efficient. She calmly helps us deal with our issues, questions, and managing new initiatives in a professional manner and explains things very clearly. Thank... See more
Company replied
We recently had a customer tell us we love your club but the only thing that lets us down is the admin. This customer hasn’t been able to pay through LA for months. In fact it’s not our only customer... See more
LoveAdmin has everything we need to manage our club day to day. Our account manager Lauren offers ongoing support and cannot do enough to help us! LoveAdmin take all of our feature requests on board a... See more
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Company details
Written by the company
Whether you run a Sports Club or a Membership Organisation, manage Classes or Courses, our advanced yet simple-to-use admin software helps you work smarter and faster. Get better visibility and control over your cash flow and increase your income with our money-generating features. Reduce your paperwork, manage everything online in one secure place, and streamline your working processes. No contract or tie-ins. And our personal, five-star support team will even help you get set up. Join thousands of customers benefiting from LoveAdmin! From sports clubs, class and course providers to membership organisations, our software supports administrators and managers across various sectors. Book your free demo today!
Contact info
Studio Four, The Boardwalk, Brighton Marina Village, BN2 5ZB, Brighton, United Kingdom
- 0330 818 8536
- sales@loveadmin.com
- loveadmin.com
4.0
Great
162 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a difficult problem that I needed…
Had a difficult problem that I needed help with and Love Admin sorted it out for me. A great site and service.
30 January 2019
Unprompted review
Reply from LoveAdmin
Hi Kirsty,
Many thanks for your 5-star review.
I am happy to hear that your problem was solved by the team. You can always reach out if you need any other help.
Best,
Shauna
Great system, great training
As a company we are new to Love Admin, a colleague has taken care of the transition and migration. Although we had a few minor teething problems, it is clear the helpdesk staff know their system.
When calling we have been given answers there and then or worse case they have come back to us.
We were offered a shared screen training session with Shauna. This was incredibly helpful. Shauna ran through various scenarios and explained the "missing gaps" which has left us feeling very confident in what we now need to do,
Highly recommend.
30 January 2019
Unprompted review
Reply from LoveAdmin
Hi Niki,
Many thanks for your 5-star review.
I am glad that the team's knowledge has helped you get started on the system. I am also glad that after our session you are feeling more confident in using the system.
Best,
Shauna
Support good but software poor
24 January 2019
Unprompted review
Reply from LoveAdmin
Many thanks for your view.
It is a shame that you feel that way about the software. I would like to work with you regarding the areas you do not feel work for you.
Best
Shauna
Great software and great support.
Great software and great support. This has revolutionised our club finances and we now have total control of the subscriptions. I would really recommend to any club that has a lot of members or a number of different teams. This is the second season using it so really pleased with it.
Thanks!
Mike
Chairman
Barlby Raiders Junior Football Club.
23 January 2019
Unprompted review
Reply from LoveAdmin
Hi Mike,
Many thanks for your 5-star review.
I am happy to hear that the system has helped the club to take control of your subscriptions. Feel free to refer us to other clubs, it could lead to a reward should they come onboard. You can do this under the 'Settings' option from within your account.
Best
Shauna
Very helpful and efficient
23 January 2019
Unprompted review
Reply from LoveAdmin
Hi Dawn,
Many thanks for your 5-star review.
I am glad to hear that you are able to get help when you require it.
Best,
Shauna
After the struggle comes the dawn.
After struggling for five years with our previous software and testing six other software systems we decided to put ourselves in your hands.
It is the best decision I have ever made. The software is easy to use and the membership has found paying their subscription using the online method very straightforward. We went live on the 28th December and so far 21 days later 1247 of our members have paid their subs. I have had three problems that were not due to the software but the fault of our members inputting incorrectly. A quick phone call and a helpful, knowledgeable and efficient member of your staff sorted out the problem
.I am 71 and not a computer whiz. I would recommend this software and Company to anyone without reservation.
18 January 2019
Unprompted review
Reply from LoveAdmin
Hi Ray,
Many thanks for your 5-star review.
I am very happy to hear how well the system is working for you and I hope that the other half of your members also find the service easy to use. We will shortly be releasing our new app which will allow members to easily access their accounts and make payments from their phone. I hope that this addition will streamline your members' experience even further.
Best,
Shauna
very prompt service
17 January 2019
Unprompted review
Reply from LoveAdmin
Hi Lea.
Many thanks for your 5-star review.
I am glad that you are happy with the speed of our service.
Best,
Shauna
Love Admin for athletics club membership management.
After going through a selection process for our club membership software we chose Paysubsonline (now called Loveadmin) last year. The onboarding was very good, good training and explanation. The software does what we need - it manages our membership with flexible categories, pricing and renewal options. We have finished our testing and are about to request renewal from the 400 odd club members. The support from the team at loveadmin has been very good and very quick when needed.
15 January 2019
Unprompted review
Reply from LoveAdmin
Hi Ian,
Many thanks for the 5-star review.
I am happy to hear that the platform is providing you with what you need to successfully manage your club. If you do require any additional help in sending out your renewals, our training team would be happy to book a session with you. Even if it's just for us to check everything has been done correctly.
Best
Shauna
Very powerful platform for Gymnastic…
Very powerful platform for Gymnastic Club to manage gym membership with lots of helpful extras.
14 January 2019
Unprompted review
Reply from LoveAdmin
Hi Yuriy,
Many thanks for your 5-star review. I am happy that our platform is helping you to manage the club. As you are aware, we are always looking to add enhancements to our system. So I hope that our next set of enhancements can be added to your list of helpful extras.
Best,
Shauna
Great customer service
Great customer service.
We had a number of issues setting up our football tournament event in loveadmin, but the loveadmin team were incredibly helpful and resolved all our issues.
10 January 2019
Unprompted review
Reply from LoveAdmin
Hi Andy,
Many thanks for your review.
It is a shame that you experienced some issues getting started but I am glad that we were able to resolve them. The team are always on hand to help.
Best,
Shauna
I always get a quick and easy to…
I always get a quick and easy to understand response to all my queries
7 January 2019
Unprompted review
Reply from LoveAdmin
Hi Vanessa,
Many thanks for the 5-star review. I am happy to hear that our responses have been helpful to you.
Best
Shauna
Good system
Good system , sometimes can be a bit over complicated leading to some payments not being collected, but works for us a club and does get 40% more payments in than our original system
16 December 2018
Unprompted review
Reply from LoveAdmin
Hi Simon,
Thank you for leaving us a 4-star review.
I hope that the work we did over the summer has now sorted the issues you experienced during your first season. Going forward, payments should now be kept in line but if you have any questions please let us know, help@loveadmin.com.
Best,
Shauna
Good for Football Clubs
Love Admin has been great for our football club, we have all but eradicated any debt in the club and we now have full visibility on all members, their payments and all medical and personal info. When we have needed guidance, which has been often, there has always been a friendly voice on the end of the phone and the help we’ve needed always sorted. Treasurer, Kinver Colts FC
14 December 2018
Unprompted review
Reply from LoveAdmin
Hi Anthony,
Thank you for leaving us a 4-star review.
I am happy to hear that the support team have been friendly and helpful! We are also on hand to advise ways to achieve things you may want visibility for, not just when you have an issue. Don't hesitate to reach out to us at help@loveadmin.com.
Best,
Shauna
Fantastic Product ..
Fantastic Product ... I actually Love Admin
The time reduced on admin, enhanced communication with our members and ease of use makes this product worth every penny.
The customer support team are second to non, always available at the end of the phone and will talk through anything you are trying to achieve to find a result.
We have reduced non payment of fees and not lost out when members leave and the savings made have out weighed the cost.
14 December 2018
Unprompted review
Reply from LoveAdmin
Hi Alisa,
Thank you for leaving us a 5-star review!
I am happy to hear that the system is helping to keep classes full and that the support team have been able to help you achieve what you need. We will shortly be releasing some new functionality that I believe you may be interested in implementing including the Coaches Rota.
Best,
Shauna
Reply from LoveAdmin
Hi Kirsti,
Thank you for leaving us a 5-star review!
Glad you are happy with our response times, we are always here to help.
Best
Shauna
Transformed how we run our youth…
Transformed how we run our youth football club. Allows coaches to coach rather than chase subs and all of a sudden we can afford new gear. Brilliant.
11 December 2018
Unprompted review
Reply from LoveAdmin
Hi Simon,
Thank you for leaving us a 5-star review!
Glad to hear that your coaches can focus on the important aspect of their role without having to worry about whether they have paid. If you ever need any assistance, please do not hesitate to get in touch with our support team. You can do so by emailing help@loveadmin.com.
Best
Shauna
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