lovebirdlingerie.com Reviews 

55
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Amazing shopping experience. The padded shaper for bum lift was true to quality. Also I had ordered M size and for L I had to pay 384 rupees but they exchanged without any questions. So overall loved... See more

Rated 1 out of 5 stars

I'm interested in your products, but I don't understand why she's behaving rudely. I am talking about the girl known as senior chat agent MS Priyanka Yadav. If you are interested in selling your pr... See more

Company replied

Rated 5 out of 5 stars

had purchased a 5Xl swimwear - totally worth it. Loved the packging and uniqueness of designs and fabric. 3rd time writing the reviews as this trustpilot platform is very bad and removes it everytime... See more

Rated 5 out of 5 stars

Amazing experience buy from them. The website is really trustable. But they have delivery takes longer. I am from Assam and it took my 6 days to get my parcel as I do not know whether it was courier... See more

Company details

  1. Lingerie shop

Written by the company

Lovebird lingerie Premium Garment Manufacturer was established in 1938, a comprehensive garment factory combines designing, production and marketing . With more than 75 years of experience in textile, we always apply professional knowledge in our product and have gained very good responses. the trust our customers have that they are using our products only from last 15 years, we show new customers the trust they can have with us. We deal with prefect fittings, style, comfort and fashion,If we are able to add a little joy to a woman’s innerwear experience and let her begin her day right, we think our job is DONE! Majority of our staff are women and all of them are working towards meeting the evolving needs of the modern Indian woman. Our brand is built entirely around you and enabling you to express yourself to the fullest. Lovebird Lingerie provides a 6 months training session to the new joinees before joining the team of our fitting consultants and designers. We’re all ears for customer feedback and keep incorporating it into new styles for the modern plus size premium lingerie customer. Impeccable fitting, unmatched comfort and exclusive styles are just a few of the reasons why we are such a hot favourite. Our inclusively sized, exquisitely designed collections speaks for us and our attempt to support each of you in flaunting your style.And in our two decade long journey, we have won numerous Awards and Recognitions for our commitment to celebrating the fabulous in each and every woman.And more than the awards, we love to see our customer spreading the awarness about perfect fitting and their greatest shopping experience with lovebird to others


Contact info

4.1

Great

TrustScore 4 out of 5

55 reviews

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No recent history of asking for reviews

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4.1

All reviews

(55)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought a swimwear 3XL but was tight…

I bought a swimwear 3XL but was tight on me, I wanted to exchange but the girl on call and chat priyanka behaved so rudely with me , i thought to complaint everywhere but i settled myself and asked her for exchanged, she took the payment. I got the product exchanged , now 5XL is best on me and quality is good. That girl is very bad. Overall brand quality is best in terms of product

13 August 2025
Unprompted review
Rated 5 out of 5 stars

I made a purchase of man hip enhancer

I made a purchase of man hip enhancer. I was doubtful. So I opted for 200 pay first and remaining at cod. I checked product at delivery time and then paid. Product as in image. Loved the quality. The only disappointment was their staff rude behavior. I was enquiring product and they said rudely if you want to buy then buy otherwise go to hell. I found it rude. Or maybe their quality is very good and they do not use sweet words to sell

28 June 2025
Unprompted review
Rated 5 out of 5 stars

I purchased a man underwear and a vest

I purchased a man underwear and a vest. My first purchase , I paid 200 advance as per their policy. I received courier. The products are good. The vest was a little tight for me. I asked for exchange. Overall good website and new to me. Hence writing a review here. Trusted 💯

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Got it exchanged

The great website. I ordered one hip enhancer . It was tight on me but they exchanged it by asking me to pay 384. 384 is not a concern but their tone of asking money was so rude and bad. They insulted me. Although giving 5 star as the product and delivery time. Everything was superb. The lady on call was a bit rude

18 May 2025
Unprompted review
Rated 5 out of 5 stars

Great website

Great website - Ordered hip enhancer. It was difficult to beleive at first time but receive exceptional high quality and amazing service. I have images to share of the little cute bag - I received.

30 April 2025
Unprompted review
Rated 1 out of 5 stars

Stop lying to cover up your disgusting…

Stop lying to cover up your disgusting behavior. I requested a return right after receiving the order — don’t twist the facts. Your so-called “customer service” blocked me and insulted me instead of helping. And now you have the audacity to blame me?

You called your brand “premium” and told me I’m not the kind of customer you want — how dare you treat someone like that just because they expected decent service?

You’re not premium. You’re arrogant, rude, and totally unprofessional. If you can’t handle honest feedback, don’t sell online. I have every single message, chat, and timestamp as proof. Try denying it I’ll expose it everywhere.

1 May 2025
Unprompted review
lovebirdlingerie.com logo

Reply from lovebirdlingerie.com

Silly Jobless Teenager, We have full records, including timestamps, which show that our team followed clear policies and tried to assist respectfully. Unfortunately, when communication becomes abusive, we reserve the right to disengage. We stand by the quality of our products and service. If you'd like to resolve this civilly - we are always there to help. Otherwise, we ask you to use all your time, money and effort in defaming us. (Silly Jobless Teenager - NISHA DAS)

Rated 5 out of 5 stars

Ordered a round pad shorts and had one…

Ordered a round pad shorts and had one size smaller than my actually size. I requested for exchange and war very worries after reading on trust pilot but I asked for exchange and they asked 384 rupees payment and I paid and got it exchanged. Thanks anamika maam

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing underwired bra

Amazing underwired bra - I had ordered 36L from them and the quality is amazing. But the main part is size 36L ... Hardly or impossible to get in market. It was not easy to belive that this website is offering - I ordered by making payment as I needed 36L and I received it. Great brand.

16 April 2025
Unprompted review
lovebirdlingerie.com logo

Reply from lovebirdlingerie.com

Thanks !

Rated 1 out of 5 stars

Worst customer service

Worst customer service, staff doesnt know how to deal with customers.. she asked me to go to meesho instead of their store. How can she judge someone over the phone, what you earn in a month, i earn that in a day

11 February 2025
Unprompted review
Rated 5 out of 5 stars

Best padded shaper

Best padded shaper. The quality is amazing. Although the chat agent was very rude and asked me not to buy. I did not liked their behaviour of talking to customer but the quality is very very good. I will recommend this websitem. I had to pay 200 advance for COD but I received. Packaging was also good but again they behaved badly

10 February 2025
Unprompted review
Rated 3 out of 5 stars

I recently bought your product & it was…

I recently bought your product & it was my first time, the quality is really good , breathable & light weight.
Delivery was fast and well packaged.
But one thing I don't like is when I was talking to your costumer support,she was really rude , as your product are not cheap, so anyone interested in buying will like to know about it before buying. I just asked her about the exchange policy & she started being rude, saying we will not sell to u, cheap people like u should go to meesho and buy .
After sometime I got call from the company and she was kind of better.
Please train your staff how to respond.
So overall the product is good but the experience was very bad .

13 November 2024
Unprompted review
lovebirdlingerie.com logo

Reply from lovebirdlingerie.com

Thank you for your feedback. However, we would like to clarify that we prioritise working with premium customers who align with our business values and focus on exports. We do not aim to cater to bargain-seeking cheap Indian customers. Additionally, we again request you people to go to other websites and refrain from purchasing with us.

Rated 5 out of 5 stars

Great website

Great website - i loved the quality of hip emhancers but the delivety is slow. The quality wad good and i appreciate but the chat agent was a little rude. Overall i am satisfied but please ask your agents to talk polietly.

19 October 2024
Unprompted review
Rated 1 out of 5 stars

Give proper training to your agent.

I'm interested in your products, but I don't understand why she's behaving rudely.
I am talking about the girl known as senior chat agent MS Priyanka Yadav. If you are interested in selling your products only to premium customers, that's fine. But it's important that you respond to a person in a good manner.
According to her, I should purchase the product from Meesho.Your company only offers your products to top-tier customers.
Don't tell me which is the best app for purchasing the product? First, learn how to behave properly.

20 October 2024
Unprompted review
lovebirdlingerie.com logo

Reply from lovebirdlingerie.com

Thank you for your feedback. However, we prioritize serving premium clients who appreciate our level of service. We take pride in maintaining high standards and do not cater to cheap customers. It's important to note that our chat agents are trained to remain professional and courteous, but they are not expected to tolerate inappropriate behavior.

Rated 1 out of 5 stars

Worst service ever totally worst

Worst service ever totally waste🤬🤬service they have.
For last 3 days I've been send mails to them , tried connecting through calls, text all possible means.
No updates regarding my order and now after calling 100s of times some sales girl told me that my order is cancelled by them and I was not even informed about that. And she even had the guts to yell at me that I don't have patience. what the hell is this!!! Like one week ago while I was just going through their website and just put a product in cart , immediately got a call by them for convincing me to buy it , even with guarantee delivery for a specific date, and now after delay of delivery and even delaying after that as well they are telling me that I don't have patience and I should learn that .

Worst people to talk to , they don't know how to talk with customers.
Worst service and their website doesn't work.

9 October 2024
Unprompted review
lovebirdlingerie.com logo

Reply from lovebirdlingerie.com

We genuinely acknowledge your experience with us. However, we would like to clarify the situation.

Upon placing your order, you were promptly provided with a tracking link via SMS from both Delhivery and our company. This link enabled you to monitor the status of your shipment, which, as you may be aware, typically takes about 4 days to reach West Bengal from Delhi.

Since the day of your order, our customer service team has received numerous abusive calls and harrasing messages from you, along with abusive language directed at our staff. We kindly asked for patience. You were given the necessary tools to track your shipment, yet chose to contact multiple stores across different cities, which caused undue pressure on our support team.

We strive to provide the best service possible, but when a customer’s behavior becomes abusive and unreasonable, it becomes challenging for us to assist further. We suggest that in the future, you consider purchasing from an offline store if you find waiting for delivery too stressful.

We must also inform you that if this behavior persists, our legal team will be compelled to take appropriate action. We have documented evidence of your calls and messages, which include abusive language, and such behavior is subject to legal consequences under Section 85 of the BNS Act, as per Indian law.

Rated 1 out of 5 stars

Don’t trust 5 star and these scamsters

Just one word - “Frauds”
Burn your money rather than giving to these scamsters.

21 August 2024
Unprompted review
lovebirdlingerie.com logo

Reply from lovebirdlingerie.com

Please inform the lady who requested you to write this review that the Cyber Crime Department has already taken the necessary action against your madam, who instructed you to do this.

Rated 1 out of 5 stars

They try to intimidate customers

They try to intimidate customers who place the return order, and even charge for the order to be returned. Then they hire soem NOOB lawyer who sent out whatsapp text as legal notice lol.

27 August 2024
Unprompted review
lovebirdlingerie.com logo

Reply from lovebirdlingerie.com

Please inform the lady who requested you to write this review that the Cyber Crime Department has already taken the necessary action against your madam, who instructed you to do this.

Rated 1 out of 5 stars

Fake legal notice for bad review

The owner acts like a spoilt brat, and is also threatening customers with fake legal notice for bad reviews

27 August 2024
Unprompted review
lovebirdlingerie.com logo

Reply from lovebirdlingerie.com

Please inform the lady who requested you to write this review that the Cyber Crime Department has already taken the necessary action against your madam, who instructed you to do this.

Rated 1 out of 5 stars

Owner sends legal threats for asking…

Owner sends legal threats for asking replacements

27 August 2024
Unprompted review
lovebirdlingerie.com logo

Reply from lovebirdlingerie.com

Please inform the lady who requested you to write this review that the Cyber Crime Department has already taken the necessary action against your madam, who instructed you to do this.

Rated 1 out of 5 stars

Faruds

Faruds. Don't buy. They will send wrong size and when u exchange they will cancel the product and won't return. And if u will question them they will give u fake legal notice as if we are kids and the ceo is some gupta written only for premium user as if amabni gonna buy these cheap clothes.

26 August 2024
Unprompted review
lovebirdlingerie.com logo

Reply from lovebirdlingerie.com

Please inform the lady who requested you to write this review that the Cyber Crime Department has already taken the necessary action against your madam, who instructed you to do this.

Rated 5 out of 5 stars

Amazing experience buy from them

Amazing experience buy from them. The website is really trustable. But they have delivery takes longer. I am from Assam and it took my 6 days to get my parcel as I do not know whether it was courier company fault as I received message that delay from courier company.
Secondly my experience with quality was stunning. The hip enhancer was high quality stuff. And chat girl helped me a lot select the right

25 July 2024
Unprompted review

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