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loveholidays UK Reviews 269,193

•
TrustScore 4.5 out of 5

4.4

Travel agent
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Review summary

Created with AI, based on recent reviews

Considering 51,501 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the ease of finding and booking holidays, often highlighting the clear website layout and information provided. Many customers appreciate the good prices and flexible payment options, making holiday planning straightforward and accessible. The overall service is often described as excellent, with many people reporting smooth experiences from booking to the actual trip, and some even noting helpful staff interactions. However, some customers also noted issues with the booking process, such as unexpected changes to flights or hotels close to the departure date, leading to frustration and perceived loss of holiday time. A few other people also felt that prices could increase after initial viewing or that making changes to bookings incurred significant costs, sometimes leading to dissatisfaction with the service.

What people talk about most

Holidays

Users describe positive interactions with holidays, often finding the process of finding and booking holidays... See more

Booking process

Reviewers mention positive feedback about the booking process, often describing it as easy, simple, and... See more

Price

People report positive experiences with price, often highlighting a great choice of destinations and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website and app easy to use... See more

Service

Consumers find service to be ambiguous, with many reviewers consistently reporting positive experiences,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good prices, although not all options are available until you’ve booked, then the upgrades appear to take the holiday from basic to reasonable. Could be clear with options from the start

Rated 4 out of 5 stars

I was okay with the process until it came to the actual booking. I only just completed within the time limit due to various reasons. In fact, I thought I had timed out. Bit stressful in the end.

Rated 5 out of 5 stars

It’s good for organising short breaks with no hold luggage! By the time you have added extras, especially plane seats, for longer stays it works out about the same if not a little more expensive tha... See more

Rated 5 out of 5 stars

Booked with loveholidays multiple times now and never had a single problem with flights ,transfers or hotel ... acknowledges your booking within minutes with all your details and references... Trie... See more

Company details

  1. #176 of 204 best companies in Travel agent

Written by the company

At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks. Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it. If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands. Frequently Asked Questions - https://www.loveholidays.com/faq/

Contact info

  • 5th floor, 3 Shortlands, Hammersmith, W6 8DA, London, United Kingdom

  • loveholidays.com

4.4

Excellent

TrustScore 4.5 out of 5

269k reviews

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Rated 5 out of 5 stars

Amazing and accommodating experience…

Amazing and accommodating experience and trustworthy! 5 years booking holidays with Loveholiday - packages have always been exceptional from start to finish, never an issue and always top class with all areas covered in providing an effortless stresfree holiday package!

28 June 2025
Unprompted review
Rated 5 out of 5 stars

España🇪🇸

We had a lovely holiday in Spain. It was the perfect relaxing getaway with beautiful weather, great food, and a fantastic atmosphere. Everything went smoothly, and we came home feeling refreshed. Highly recommend for anyone looking for a peaceful and enjoyable holiday!

29 May 2026
Rated 1 out of 5 stars

Unhappy

Hi, after book my first abroad family holiday ever with my friends we find out so many bad options,comments, lots of pictures regarding the hotel we choose on google. After revealing them comments I try contact with the loveholidays and to change for a different hotel.Unfortunately contacting them multiple times every advisor was telling me something different and to rebook the different hotel the price was in double. Very disappointed. The comments on Google was about lack of electricity,damp,broken furniture sticking out screws …. first comment on trip advisor was misleading.

27 June 2026
Rated 5 out of 5 stars

Vivien made my experience so easy

Vivien made my experience so easy. I was booking accommodation for my Mother and her friend which can be ‘stressing’ for me. Vivien had great patience. I would definitely use again

27 June 2026

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