Goods arrived well packed and shipped quickly. Some of the products were difficult to open but I managed eventually. The caps are very tight so no leaks during shipment. Purchased three different lub... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have had a good experience purchasing my stuff. I have always been hesitant buying any kind of sex toy from anywhere. I found most of the reviews helpful and there was a pretty good sale as well s... See more
So happy with my purchase love all it Delivery was awesome as I looked at the packaging question about being discreet and not wanting other people to know or judge but came in brown box no labellin... See more
I have purchased from Lovehoney a few years ago and were very happy with their service back then. We were looking to add to our toys and LH has maintained their excellent of service over the years. Lo... See more
Company details
About Lovehoney
Written by the company
👋 Welcome to Lovehoney, Australia's #1 sex shop and adult store. We're all about creating a welcoming and inclusive space for you to discover your sexual happiness!
At Lovehoney, we provide a curated selection of sex toys, sexy lingerie, condoms, lubricants, and tantalizing gifts that cater to your every desire. With thousands of products in stock, we offer a diverse range to ensure your exploration of pleasure is both exciting and fulfilling.
Your privacy is our priority, so that's why all orders are dispatched directly from our warehouse in Brisbane in plain brown boxes, ensuring your intimate journey remains your little secret.
We want to make your pleasure journey smooth and enjoyable, ensuring you find the perfect match for your desires at low prices, with free delivery available, and hassle-free returns.
At Lovehoney, we blend the smart and educational with a touch of fun. If you are seeking advice or guidance, immerse yourself in our vibrant community through buyers' guides, forums, and product videos, or explore the genuine insights from our 300,000+ sex toy reviews.
For additional assistance, our award-winning customer service team is here for you, providing expert advice and personalized support through chat and email. We'll make sure that your pleasure journey is as smooth as possible.
Elevate your intimate moments with us, where sexual wellness, education, and a hint of fun come together seamlessly. Discover your sexual happiness with Lovehoney. 😍
Contact info
133B Lavarack Avenue, QLD 4009, Eagle Farm, Australia
- customercare@lovehoney.com.au
- lovehoney.com.au
4.4
Excellent
28k reviews
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Absolutely perfect thank you so much
9 July 2026
Easy online shopping and quick delivery
16 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I did not receive the products
I did not receive the products. I emailed the team and they ignored my request for a refund.
Noone seems to be checking their emails over there.
I am very disappointed 😞
9 July 2026
Reply from Lovehoney
Hi there,
Thank you for contacting Lovehoney.
I'm sorry to hear that you have not received your order and that it has taken us longer to reply than we would like.
Unfortunately, it can take up to 5 working days for us to get back to emails at busy times.
We have contacted you directly to get this resolved for you.
Kind regards
Lovehoney Customer Care
an amazing experience
easy to use web sight and very fast delivery and product was excellent
16 July 2026
LoveHoney have got everything right
You offer such a great variety of products. Your website is really good - and the reviews you have on all your products are very very helpful to your customers in choosing which products would be most in-line with what we are looing for. Your prices are great, and your regular discounts and specials make them even better. The purchasing process is easy, quick, and secure, and, when needed, your Customer Service is very good. It is a pleasure to deal with you guys, you seem to have got everything right.
16 July 2026
Such strong suction compared to my…
Such strong suction compared to my Satisfyer. I love that you can have no suction or both and the tongue action is amazing! Closest toy I’ve ever had to the real thing!! My sister bought one too and loves it!
14 July 2026
Fast and discreet delivery
Fast and discreet delivery. After going through a number of cheap and experimental products, this product feels mid tier+, much better than expected and worked as expected. Couldn’t fault anything from a consumer.
16 July 2026
Just a great place to shop..easy…
Just a great place to shop..easy website and stacked full of goodies. Well priced, been shopping here for over 5 years.
⭐️⭐️⭐️⭐️⭐️
15 July 2026
very prompt and fast delivery
very prompt and fast delivery. Got the product in just a few days.
30 June 2026
I received exactly what I ordered
I received exactly what I ordered, great quality, fast delivery. Will be ordering again 👌🏽
14 July 2026
Insanity (in a good way😏)
Insanity! Incredibly happy with Love Honey on the couple occasions I have bought from them. Delivery is fast and discrete too. Every vibrator I have bought has been awesome and each came with instructions on how to care for your toys and even instructions on how to use. Recommend entirely
3 July 2026
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