Say hello to our new favorite box! 🎁🐾 Thanks to Agria insurance, we scored the Boredom Buster Box from LoveLouieCo and we are seriously impressed. Fast delivery, super helpful team when I had a s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Multi award winning small family business, supplying a variety of pet products, raising money for animal charities all over the world having raised over £40,000 so far!
Contact info
United Kingdom
- lovelouie.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Say hello to our new favorite box
Say hello to our new favorite box! 🎁🐾
Thanks to Agria insurance, we scored the Boredom Buster Box from LoveLouieCo and we are seriously impressed. Fast delivery, super helpful team when I had a small issue, and the contents? Absolute paw-fection 🐶✨
We were super impressed! Expected a little box of samples or something when they said we would get a free goodie box. Didn't expect this and definitely didn't expect a choice!
Very impressed
We got a free box as an offer with Agria Pet Insurance. I chose the junior dog box and noted on the order my pup’s preferences. I’m extremely impressed, it’s a lovely box and clearly care went in to choosing items that would suit my pup based on my note. She absolutely loves the toys she’s tried so far. I wasn’t expecting much for a free box but it was excellent and well worth the listed cost if paid for. Really impressed, thanks.
Amazing
Honestly can't believe how much was in the box for such a good price! Delivery was fast and communication clear. Will definitely order again.
Love the gift box
There was a communication issue re: delivery dates but was soon sorted by Customer Service.
Then the box arrived and it fitted the brief we wrote perfectly! We all love it (and the fact 10% donation gets made to a charity of our choosing). Thank you!
Could not be more delighted
We received a box of treats for our dog vis our insurance company and could not be more delighted. Ours is a rescue dog who never plays with anything other than a ball. We think in her formal life, she didn’t really learn how to play. She has loved everything in her box of treats. We will definitely be ordering again thank you from us and thank you from Ruby
We love Love Louie
We love Love Louie! We’ve had a couple of boxes now and they’re great value for money, but also a brilliant way to discover some new toys and treats that aren’t necessarily stocked in our local pet store. We had a question about our latest box and the customer service was absolutely outstanding. We’ll be back!
Amazing business. Fantastic value for money
I first discovered this amazing company through my insurers, and I’m so glad I did! Since then, I’ve ordered several more boxes, and the value for money is simply unmatched. Each box is packed full of toys and treats, all carefully personalised to suit my pup’s needs. The quality and variety are fantastic, and it always feels like such a treat to open them.
Amy’s customer service is outstanding — she’s been so helpful in answering my queries and making sure everything is just right. It’s clear this is a business that genuinely cares about its customers (and their furry friends!).
A truly fantastic company that I’ll continue to order from again and again. Highly recommend!
Excellent Value
This is my first cat box. Excellent value for money. A great selection of Cat toys and treats. My cat,Pumpkin has been playing all morning and thats with just one of the many in the box. I will be back again. Highly recommended.
Great customer service
Received a free box of goodies courtesy of our insurer, and was really impressed with the contents and speed of delivery! Boxes can be personalised to your dog's needs. I also experienced really helpful and kind customer service from Amy when I needed to exchange an item from a separate order (due to my own mistake). Would recommend!
Fabulous kitten goody box - and service!!
We received a kitten goody box as a thank you for taking out insurance on our new kitten. Fab pressy - with lots of things in there. He is loving all the toys and is happily munching away on his Dreamies. Amy at Love Louie has been wonderful throughout the process. They actually care about the service the provide and, of course, about our pets. Thank you very much,
A wonderful box of treats and toys
A wonderful box of treats and toys, with a lovely licking mat to try out. Ruby loved all of it. Thankyou
Fantastic quality boxes!
Fantastic boxes! I just received my second box and the quality of the content unreal again! Such good value for money and my wee Shih tzu absolutely loved it! Love Louie is now my go too! If you’re thinking about ordering just do it, the team cater to you dogs needs that you enter. You won’t be disappointed 😃
Wonderful dog hamper
I received a dog hamper from this company as a gift from my insurance company. I filled in the application form which customised the hamper for my type of dog and was very pleasantly surprised when it arrived. It had three good quality Kong toys, a lickimat and some delicious treats, my dog Binki loved them, if he's happy I'm happy. I would definitely use this company again.
We loved our box and it's personalisation!
We loved our Love Louie box! We purchased the birthday box for our girls second birthday and it did not disappoint. Asking what treats and toys are preferred is the extra mile I haven't seen anywhere else. This will be my go to gift option in future 💕
So happy with the hamper
So happy with the hamper! My 9 month old cockapoo loves his toys and treats! I love that I was asked questions beforehand to ascertain which toys are best. They are such good quality and a great selection. Would definitely recommend. Thank you!
Swift resolution to delayed hamper
My hamper was delayed, I contacted Love Louie, Amy Frankcom answered my email immediately. I was so grateful, Amy confirmed she would look into it. My hamper arrived a few days later, my dog is very happy with the wonderful toys and delicious dog treats. Great packaging too. Thank you so much, would highly recommend!
Quick and friendly service
Quick and friendly service, my Akita very happy with the toys and treats !
Thank you Amy for everything!
Amazing!
We received our wonderful boredom box hamper today, and the attention to detail for our pups preferences was great! Safe to say our pup Winston was delighted with his new toys and treats! We will definitely be ordering a hamper again. 😊
Amazing boxes
We received our puppy box as a gift for joining a insurance company and I am so
Impressed. I loved that we could tailor the box to our dog and the range of gifts in it was brilliant. Our puppy loved the toys and hasn’t stopped playing with them. Will definitely be ordering again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








