Love Luxury Reviews 

462
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I loved the staff, how the place is organized and the layout. Everything about the store screams perfection especially in Dubai, the staff are always kind and can assist you whenever you need which is... See more

Rated 5 out of 5 stars

Sold chanel caramel lambskin mini square with Love Luxury in just 3 weeks. They are super responsive, respected the seller (me) the price I want to get, and charge reasonable commission fee unlike som... See more

Rated 1 out of 5 stars

If I could give zero stars I would. I had an appointment booked for weeks, they contact me 36 hours before to cancel - were really un flexible on alternative dates. Were unresponsive and had a ‘couldn... See more

Rated 5 out of 5 stars

First time used Love Luxury, was really amazed by the experience. Used other similar services in London but nothing like here. Adam is so lovely and friendly, making the the whole process easy and smo... See more

Company details

  1. Boutique
  2. Diamond Dealer
  3. Gold dealer
  4. Handbags Shop
  5. Jewellery shop
  6. Watch shop

Written by the company

Why Choose Love Luxury? Are you looking to sell your high-end luxury items but concerned about wasting time or receiving unfair offers? At Love Luxury, we specialize in making the selling process seamless, professional, and rewarding. Whether you’re selling a Hermes Birkin, Kelly, Van Cleef & Arpels jewelry, a Rolex, Patek Philippe, Audemars Piguet, or Richard Mille, we ensure you receive a competitive offer and an exceptional experience. How It Works – Sell Your Luxury Items in 3 Simple Steps: 1. Contact Us: Reach out via WhatsApp at 0203 888 8898 or fill out the form on our website to schedule an appointment with one of our experts. 2. Appraisal by Experts: Our team of highly experienced professionals will appraise your items instantly via WhatsApp or in-store, offering you a fair and competitive price. 3. Receive Payment: Once the item is fully authenticated, we will transfer the agreed payment directly to your bank account, offering a quick and secure transaction. Why Love Luxury? We don’t just buy – we also sell a curated selection of highly sought-after luxury items. From exclusive Hermes bags like Birkin and Kelly to Van Cleef & Arpels jewelry and iconic watches from Rolex, Patek Philippe, Richard Mille, and Audemars Piguet, Love Luxury is your trusted source for buying and selling the finest pieces in the market. Why Sell With Us? • Fair Offers: Our expert team ensures all appraisals are competitive and reflect the true value of your items. • Expert Knowledge: With years of experience and expertise in the luxury market, we provide a trusted service for sellers and buyers alike. • Convenience: Skip the hassle of online listings, delays, and negotiations. We provide a fast and professional process tailored to your needs. • Trust and Transparency: Our process is completely transparent, ensuring you feel confident every step of the way. Please Note: Due to the high volume of inquiries, we recommend using WhatsApp for faster communication and responses. At Love Luxury, we’ve earned a reputation as one of the UK’s leading luxury resale specialists. Whether you’re selling or buying, we make your experience smooth, secure, and rewarding. Contact us today to experience why Love Luxury is the trusted name in the luxury resale market. Book your appointment now and discover the difference with Love Luxury! The Love Luxury Team


Contact info

4.0

Great

TrustScore 4 out of 5

462 reviews

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1-star

No recent history of asking for reviews

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4.0

All reviews

(462)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast response

Fast response, easy and pleasant experience. And such an incredible array of Hermès in store!

15 February 2025
Unprompted review
Rated 5 out of 5 stars

Marya is so helpful

I had the best experience selling a birkin with love luxury. Marya was a pleasure to work with and I will always choose to work with them in future.

15 February 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased 2 Hermès handbags…

I recently purchased 2 Hermès handbags from Love Luxury, and I couldn’t be happier with my experience! The bags were exactly as described—flawless craftsmanship, authentic details, and impeccable quality. Marya at Love Luxury was incredibly professional, extremely knowledgeable, and made the entire process smooth and enjoyable.

Her expertise in luxury goods gave me complete confidence in my purchase, and they went above and beyond to ensure I was satisfied. The packaging was beautiful, adding a premium touch to the experience.

If you’re looking for genuine luxury items with exceptional service, I highly recommend Love Luxury. I will definitely be returning for future purchases!

Thankyou so much
Hilary

13 January 2025
Unprompted review
Rated 5 out of 5 stars

I really love the London boutique

I really love the London boutique! I’ve been there a few times and highly recommend it. The team is fantastic, and I’m a big fan of their social media. I made my first purchase and couldn’t be happier!

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Purchased a Hermès Kelly bag for my…

Purchased a Hermès Kelly bag for my wife, and she was absolutely thrilled with it! The experience in-store was fantastic, and Maria was incredibly helpful throughout the process.

Thank you so much to the Love Luxury team – we’ll definitely be back again! Highly recommend.

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Recently visited Love Luxury’s store in…

Recently visited Love Luxury’s store in London and followed it up with a trip to their Dubai location. Both stores are absolutely stunning. During my visit to Dubai, I was thrilled to finally pick up the Mini Kelly I needed just in time for New Year’s celebrations!

13 November 2024
Unprompted review
Rated 5 out of 5 stars

I’ve been visiting Love Luxury for…

I’ve been visiting Love Luxury for about a year now, and the experience has always been fantastic. I even met the director, Adam Abraham, who helped me pick out a stunning Patek Philippe watch on my first visit.

Since then, I’ve bought and sold several watches with them, and every transaction has been smooth and trustworthy. Highly recommend Love Luxury – great team, great service, and I’ll definitely be back!

13 December 2024
Unprompted review
Rated 1 out of 5 stars

Not have knowledge just money

Don t have knowledge

9 November 2024
Unprompted review
Love Luxury logo

Reply from Love Luxury

Thank you for your feedback. We respectfully disagree with the notion that we lack expertise in this area. At Love Luxury, we pride ourselves on having some of the industry’s leading experts, including Emily, Adam, Marya and Alex, who possess extensive knowledge and years of experience in the luxury resale market.

We invite you to explore our social media platforms, where you’ll find a wealth of content showcasing our expertise, from in-depth evaluations to educational insights about the luxury market. We are confident this will demonstrate the high level of professionalism and knowledge that defines our brand. Thank you again for your thoughts, and we hope to have the opportunity to assist you.

Rated 1 out of 5 stars

Dishonest.

Unfortunately a bad review.

They ran a competition on TikTok where if your comment gets no likes you win a Hermes £25k bag. My comment got no likes for 9 hours until they turned all commenting off and ignoring everyone who got not no likes, the comp winners!

Very dishonest in my opinion and using us all to get up their profile engagement. Will be reporting them and unfollowing.

This is really cruel to make someone who has never had a luxury bag think they’ve won and now you’re ignoring me.

In reply to the below response from the company - this is another lie. There is no comp winner video anywhere to be seen on your profile, only the comp video to generate views and ultimately give you pay outs from TikTok. Take some responsibility!!

Please share the link to the winner announcement video.

24 August 2024
Unprompted review
Love Luxury logo

Reply from Love Luxury

Thank you for your feedback. We’d like to clarify that there was indeed a winner for the competition, and the announcement was made publicly on our social media platforms. We pride ourselves on running all our competitions fairly and transparently, and we encourage you to check our social media to see the winner and the details of the announcement.

We’re sorry if there was any misunderstanding or confusion, but we assure you that we value our community and would never run a dishonest campaign. Thank you for sharing your concerns, and we hope this clears up any misconceptions.

Rated 5 out of 5 stars

What a lovely experience

What a lovely experience, I sold my Birkin 30 to Love Luxury, the whole process super quick and easy, they paid the best price for my Birkin. Marya is super nice and she is such a lovely person. highly recommend, buy and sell with confidence. Thank you Marya and thank you Love Luxury.

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Purchased my first Hermes bag from Love Luxury, they were amazing and super helpful and informative. I’ve been watching Maryas videos on TikTok for a while and was very happy to meet her in store! She was amazing. The whole process was smooth and easy I would definitely recommend Love Luxury to anyone looking to buy their first Hermes piece.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely superb!!

Absolutely superb customer service from the moment I entered Love Luxury. I was welcomed and encouraged to try various colors and sizes of the Birkin. I made my decision and they were so kind to hold it for me while I did some sightseeing and shopping. I’ll definitely be back when I’m ready for my next purchase!

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Faultless Service - 10/10

Adam and the love luxury family were the most helpful, efficient, kind and transparent resellers on the market. I have nothing but great things to say about how trustworthy and attentive they all are. Replied within minutes of my enquiry and gave a seamless service. Would recommend to anyone and everyone.

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Definitely a five star service

Definitely a five star service .

Warmest welcome . Detailed explanation and smooth transaction .
We are totally coming back again. .
Adam you are a star .

14 February 2024
Unprompted review
Rated 5 out of 5 stars

I have been on the wait list @Hermes…

I have been on the wait list @Hermes for years with no avail. Finally decided to visit LoveLuxury after following them on instagram....the best decision I made. The team were very helpful and made my purchase a very enjoyable experience. Love Luxury will be my go to place for future purchases for sure. Thank you Marya and your team.

22 January 2024
Unprompted review

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