Lovelydays Reviews 258

TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Lovelydays are scammers who deviously swindle building owners. They have huge rent arrears with landlords, make a mess of their flats and they are unreachable. They take out leases on companies whic... See more

Rated 1 out of 5 stars

We rented a villa in the South of France at a premium price. The property was run down and did not provide full cleaning service as listed. More importantly we are still awaiting our 10% bond to be re... See more

Rated 1 out of 5 stars

LUXURY RENTAL GROUP LTD is in liquidation. I have also had a problem with this company. I was due to stay 3 nights at the start of June. When I arrived I couldn't get access as the actual landlord ha... See more

Company replied

Rated 2 out of 5 stars

The house was in bad condition, with many lights not functioning, paint peeling or stained, not enough towels or toilet paper, stained carpet and marked up walls. Could be nice with a little care, but... See more

Company replied

Company details

  1. Vacation rental
  2. Travel agent

Information provided by various external sources

Are you ready to experience something new by having all the advantages of a five star hotel while staying in an exceptional private estate or apartment? For a few days or a few weeks, live like a true Londoner or a resident of Saint-Tropez following the advice of your own personal concierge.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

258 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect apartment.

Location great, apartment great. Very happy to stay again.

13 August 2020
Unprompted review
Lovelydays logo

Reply from Lovelydays

Hello,
Thank you for your feedback! It will be a pleasure to welcome you again!

Rated 5 out of 5 stars

Excellent

As always , an excellent apartment in a great location. Easy check in and departure. Recommended.

3 August 2020
Unprompted review
Lovelydays logo

Reply from Lovelydays

Thank you Simon for this great feedback!

Rated 5 out of 5 stars

Stunning apartment in Soho.Great…

Stunning apartment in Soho.Great location, really spacious and well decorated apartment with everything you will possibly need for your stay. Effortless checking and really good communication prior to arrival. Highly recommend.

31 July 2020
Unprompted review
Lovelydays logo

Reply from Lovelydays

Dear Marek, thank you so much for your feedback! It was a real pleasure to welcome you and we hope to see you again soon!

Rated 1 out of 5 stars

Don’t book with Lovelydays

After my review below I had an email from Clarisse saying that “as stated previously we will provide you with 50% cancellation refund”. It is not true that they had ever offered a 50% refund (I have every email received). I have sent 3 emails in response to ask how I will receive that refund and have had no response. Do not book direct with Lovelydays.

6 July 2020
Unprompted review
Rated 5 out of 5 stars

Just perfect

Just perfect! Easy going meet and greet with everything you need in a beautiful apartment. Completely satisfied! Stay there treat yourself!

28 May 2020
Unprompted review
Lovelydays logo

Reply from Lovelydays

Dear Stuart, thank you for your feedback! It was a pleasure for us as well and we will be more than happy to welcome you again!

Rated 5 out of 5 stars

This apartment was very clean and…

This apartment was very clean and modern. Great location. Very easy communication with the host. I would rent this apartment again if I came back to London.

2 April 2020
Unprompted review
Lovelydays logo

Reply from Lovelydays

Thank you Annie for your feedback! It will be a pleasure to welcome you again! Take care

Rated 4 out of 5 stars

Goodge St Fitzrovia

Fantastic apartment, location, and the point of contact was very polite and helpful. I enjoyed my stay here. My only complaint is that the beds are very cheap and the mattresses were extremely uncomfortable - I tried them both. If they would spend a little more on the beds and bedding this apartment would be 5 stars :)

24 March 2020
Unprompted review
Lovelydays logo

Reply from Lovelydays

Thank you Emma for your feedback, we take your remark into consideration regarding the beds and bedding :)

Rated 5 out of 5 stars

We loved our flat in London!

We loved our flat in London! That was such an amazing trip and Lovelydays was great to work with! The flat was located in a perfect part of town (Fitzrovia) - close to several Tube stations, the West End and shopping. We will definitely use their services in the future as it was seamless from start to finish.

21 March 2020
Unprompted review
Lovelydays logo

Reply from Lovelydays

Thank you Young for this amazing feedback!

Rated 5 out of 5 stars

Bright well equipped apartment

Bright well equipped apartment in great location. Perfect for access to shops, tube and restaurants. Walkable vibrant neighborhood in the heart of London. Will definitely make this our home base again.

15 March 2020
Unprompted review
Lovelydays logo

Reply from Lovelydays

Thank you, it was a pleasure to welcome you!

Rated 5 out of 5 stars

Simply fantastic

Simply fantastic. A great add would be some milk in the fridge. Other than that, it's all here

12 March 2020
Unprompted review
Lovelydays logo

Reply from Lovelydays

Dear Jo, Thank you so much for your review! We would be more than happy to welcome you again!

Rated 5 out of 5 stars

Perfect

Perfect apartment for 3 guests, didn't miss a thing, great location as well. Highly recommend it.

9 March 2020
Unprompted review
Lovelydays logo

Reply from Lovelydays

Thank you, it was a pleasure to welcome you!

Rated 4 out of 5 stars

Lovelydays London

The location of the apartment was fantastic. Near the shops, the center and the metro but still very quiet. Ideal with the children. We really enjoyed our stay in London.

6 March 2020
Unprompted review
Lovelydays logo

Reply from Lovelydays

Thank you so much Dominique for your great feedback! We are glad that you enjoyed your stay with us.

Rated 4 out of 5 stars

Love the property

Love the property, ideal location. Very quiet for London. Easy to get to. Very clean and tidy on arrival. Just one small point that needs to be addressed is that there is a small step between the kitchen and the hallway and it is not highlighted as a step and we kept tripping on this.
Apart from that I would stay here again.

28 February 2020
Unprompted review
Lovelydays logo

Reply from Lovelydays

Dear Noel,
Thank you for your feedback! We will do the necessary for the step and would be more than happy to welcome you again!

Rated 5 out of 5 stars

One of the most professional companies…

One of the most professional companies I’ve rented from. The apartment was truly a luxury one and the service was A+ as well. Would definitely recommend.

26 February 2020
Unprompted review
Lovelydays logo

Reply from Lovelydays

Thank you, it was a pleasure to welcome you!

Rated 5 out of 5 stars

Awesome location

Awesome location. Close to everything in London!
Super clean and comfortable. Great for families we will definitely come back here again

24 February 2020
Unprompted review
Lovelydays logo

Reply from Lovelydays

Thank you Kathryn, it was a pleasure to welcome you!

Rated 5 out of 5 stars

The apartment is beautiful and very comfortable

The apartment is beautiful and very comfortable! I really exceed our expectations! We had a beautiful day in London. Thank you for so many amenities provided! We also loved the area where it is located! Thanks a lot! Nice to meet LONDON staying in that beautiful apartment.

22 February 2020
Unprompted review
Lovelydays logo

Reply from Lovelydays

Thank you Romina for this fantastic review, it was a pleasure to welcome you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look