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Lovely Meds Reviews 

678
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 248 reviews, reviewers had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that shipments arrive promptly alongside helpful instructions and supportive care. Many consumers are genuinely happy with the overall service, mentioning that the ordering process is simple and the products truly help them achieve their weight loss goals. Some reviewers were not happy with the product's effectiveness, mentioning instances where shipments lacked the main ingredients or failed to produce any noticeable results. Additionally, a few other people also felt that customer support could be slow during communication, while others experienced unexpected price increases when adjusting their dosages.

What people talk about most

Product

Clients share ambiguous opinions on product performance, as reviewers report mixed results regarding their... See more

Delivery service

People report positive experiences with delivery service, noting that orders arrive promptly and securely.... See more

Customer service

Customers had ambiguous experiences with customer service, as opinions are sharply divided regarding support... See more

Service

Users describe ambiguous interactions with service, reflecting sharply divided opinions among reviewers.... See more

Price

Consumers find price to be a mixed experience, with many reviewers praising the affordable and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Your questions regarding issues with my health seem appropriate in terms of any risk involved by taking these medications. I appreciate that you wanted a valid verification such as my driver's license... See more

Company replied

Rated 4 out of 5 stars

I've lost 15lbs using other GPLs but that was within 4 months. I've lost 20lbs within 3 months using Lovely. Although LovelyMeds is a little more expensive, it works faster. Especially if you exercis... See more

Company replied

Rated 3 out of 5 stars

The product, packaging and instructions are done very well, and they are quick at shipping and stay in touch with you during treatment. The reason for only 3 ⭐️ is because I had asked, and been told... See more

Company replied

Rated 3 out of 5 stars

The manual pause for the payment, has never worked, there have been multiple times I’ve tried to put my next order on pause, due to lack of funds and it has always failed to work. And forget about try... See more

Company replied


Company details

About Lovely Meds

Written by the company

At Lovely Meds, we believe getting the right care shouldn't feel complicated, intimidating, or out of reach.

We connect everyday people with prescription weight management treatments, including FDA-approved GLP-1 medications such as Wegovy®, Ozempic® and Mounjaro®, as well as compounded GLP-1 options, through a simple online process that takes just minutes. No long waits, no awkward appointments, no judgment.

Weight management looks different for everyone. That's why every treatment plan is based on your individual health profile, not a one-size-fits-all approach.

Here's how it works:

1. Complete a quick online health form
Tell us about your health, medical history and goals from any device.

2. Get reviewed by a licensed medical professional
A US-licensed provider reviews your information and decides whether treatment is right for you.

3. Receive your treatment
If prescribed, your medication is delivered discreetly to your door. That's it.

Trusted by thousands of customers across the USA, we're committed to making your wellness journey feel supported every step of the way — from your first question to your first delivery and beyond.

Our care team is here to help with questions about your treatment plan, orders and deliveries, so you never feel like you're doing this alone.

Your goals. Your pace. Your control.

Get started today.

Check Your Eligibility

Compounded medications are not FDA-approved and do not undergo FDA review for safety, effectiveness or quality. Prescriptions are issued only when a licensed provider determines treatment is appropriate. Individual results may vary.

Written by the company

About Lovely Meds
At Lovely Meds, we believe good healthcare shouldn't be complicated. We offer clinically tested treatments for weight loss, hormones, and hair loss reviewed by licensed clinicians and delivered discreetly to your door. Simple, private, and built around you.
Lose weight on your terms with treatments that actually work
From Wegovy® and Ozempic® to compounded GLP-1s, a licensed clinician reviews your case and your treatment ships discreetly to your door. No waiting rooms, no one-size-fits-all plans.
Feel like yourself again: balanced, energised, and in control
Low energy, mood shifts and reduced drive are often your hormones, not your age. We prescribe injectable testosterone, tablets, gels, and more, tailored to you by a licensed clinician.
Stop losing ground — and start getting it back
Prescription treatments including minoxidil, finasteride, and advanced multi-ingredient formulas reviewed by a clinician and delivered discreetly, no awkward conversation needed.

Contact info

Promotion box for Lovely Meds

Your journey starts here

Browse prescription treatments for weight, hormones, hair, and more.

3.9

Great

TrustScore 4 out of 5

678 reviews

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Replied to 98% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(678)

240 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast response

Fast response. Delivered fast! Affordable and easy to order.

23 February 2026
Lovely Meds logo

Reply from Lovely Meds

Hi Dawn,

Thank you for your kind words! We’re thrilled to hear that you found our service fast, affordable, and easy to use.

We appreciate your feedback and look forward to continuing to support you on your treatment journey.

Daniel
Lovely Meds Team

Rated 3 out of 5 stars

Medicine review

It took a long time to receive my medicine.it took one week to receive once I was approved.

28 February 2026
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Reply from Lovely Meds

Hi Katherine,

Thank you for your feedback. We’re glad to hear your order was approved, and we understand that waiting for delivery can be frustrating.

We work to process and ship medications as quickly as possible, but sometimes transit times or pharmacy processing can add a few days. We appreciate your patience and are always looking for ways to make the delivery experience faster and smoother.

Daniel
Lovely Meds Team

Rated 1 out of 5 stars

a forced renewal after cancelation.

a forced renewal after cancelation.

28 February 2026
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Reply from Lovely Meds

Hi Joe,

We’re sorry to hear about your experience. Our auto-refill system is designed to help patients maintain their treatment, but we understand that this can be frustrating if you’ve canceled.

We’d like to clarify and make things right—please reach out to us directly so we can review your account, cancel any unwanted orders, and address any fees. Your feedback is important, and we appreciate the opportunity to improve.

Daniel
Lovely Meds Team

Rated 3 out of 5 stars

Customer care and pharmacy issues

Everything has been great up until recently when I've reached out to customer support for some help and they kind of give the runaround never direct answer or solution to my problems but other than that they're pretty quick and direct at getting your medication out to you on time and in a timely manner this is the first and only time I've ever had an issue receiving my product. Seems to be at the pharmacy for an extended period of time and I've reached out to the company to find out what the delay is or if there's anything I need to do and I'm not getting any answers from them. *UPDATE* 3/11/2026 They have contacted me to assure me everything is in order and I feel a lot better about he situation. My rx was sent to pharmacy on feb. 28th and I still haven't gotten a shipping confirmation from the pharmacy and it's just taken longer than usual. This amount of time has made me uncomfortable but once I get shipping details I'll feel more comfortable. I'll update then.

19 February 2026
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Reply from Lovely Meds

Hi Courtney,

Thank you for sharing your feedback. We’re glad to hear that, overall, your medication has been delivered quickly and on time.

We’re sorry for the recent difficulty you’ve had in getting clear answers from customer support. Sometimes delays occur at the pharmacy due to high order volumes or processing issues, but your concern is important. We’ve reached out to you directly and are actively working to get clarification and resolve this as quickly as possible.

We appreciate your patience and will continue to follow up to make sure your order is handled promptly.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Always prompt and so easy to deal with

Always prompt and so easy to deal with! I am losing weight with practically zero negative side effects!

28 February 2026
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Reply from Lovely Meds

Hi,

Thank you so much for your kind words! We’re thrilled to hear that your experience has been easy and prompt, and that you’re seeing results with minimal side effects.

It’s wonderful to know our service is making a positive difference for you—we really appreciate your feedback.

Daniel
Lovely Meds Team

Rated 3 out of 5 stars

The positives- medication arrives…

The positives- medication arrives quickly. Customer service is fast. The price is doable and cheaper than most places except this company is not approved by the FDA.

Negatives- was charged twice, got a refund but they shorted me 15 dollars on the refund. The website is dumb to navigate. The doctor sends the exact pre written, same message on every new order or titrateded dose. There is no personal experience at all unless you go to chat and even then it's half assed. The first pharmacy in Florida compounded with b12 which I liked but then my orders came from Texas and they were not. .... over all I gave 3 stars because I got the medication for a good price, just dont expect a lot of one on one.

27 February 2026
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Reply from Lovely Meds

Hi Felicia,

Thank you for your detailed feedback. We’re glad to hear you’ve had positive experiences with our delivery speed, customer service, and pricing.

Compounded medications are prepared by licensed compounding pharmacies and are not FDA-approved products, which is standard for compounded prescriptions. Regarding the refund discrepancy and website navigation, we appreciate you bringing this to our attention and will share the feedback with the relevant teams so improvements can be made.

Thank you again for giving Lovely Meds a try and for sharing your experience.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Fast delivery and Doctor responds…

Fast delivery and Doctor responds almost immediately.

16 February 2026
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Reply from Lovely Meds

Hi Shanise,

Thank you for your feedback.

We’re glad to hear that your delivery was fast and that the doctor was able to respond to you quickly. We appreciate you taking the time to share your experience and are always here if you need any support along the way.

Daniel
Lovely Meds Team

Rated 1 out of 5 stars

Tirzepatide compound sold to me says…

Tirzepatide compound sold to me says 10mg. It felt like "nothing"
No medicine in vial, just a red tinted liquid which they claim is b12.
Won't let me return it.
Ive been on Tirzepatide since Nov 25.
With another provider and results have been amazing.

I paid almost $360 for level 4 and its .missing the main ingredient.

22 February 2026
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Reply from Lovely Meds

Hi IC,

Thank you for your feedback. The tirzepatide you received is 10 mg with B12 — the red tint comes from the B12, and the active ingredient is included at the prescribed strength.

As per our policy, we cannot accept returns or issue refunds for processed orders. We can, however, review your dosing plan with the provider to ensure it’s optimized for your goals and have reached out to you via email.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

I have been using a different company…

I have been using a different company and the ordering and pick up was a hassle. You order easily and get delivered quickly. So far I’m very happy.

9 February 2026
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Reply from Lovely Meds

Hi Sarah,

Thank you for taking the time to share your experience.

We’re glad to hear the ordering and delivery process has been smooth and that you’re happy so far. We’re here anytime you need support moving forward.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Great Experience!

Your team was great about answering my questions and helping me navigate my reorder. A+ from me

10 February 2026
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Reply from Lovely Meds

Hi Cyndi,

Thank you for sharing your experience.

It’s great to hear that our team was helpful and made your reorder easy to navigate. We appreciate the A+ and are here anytime you need support.

Daniel
Lovely Meds Team

Rated 3 out of 5 stars

Good Product, Meh Customer Service

Their compounded Tirzepatide did indeed work for me, and I lost the weight that I wanted to. However, I found their renewal plans confusing, and more than once got roped into contracting for more months than I initially wanted, or paying more than I wanted.

10 February 2026
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Reply from Lovely Meds

Hi Judi,

Thank you for taking the time to share your experience.

It’s great to hear that the compounded tirzepatide helped you reach your goals. We also appreciate your honesty about the renewal process — clear, straightforward plans matter, and feedback like yours helps us continue improving.

If you ever need help understanding options or making changes to your plan, our team is always here to make things easier for you.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

I have never had a issue with recieving…

I have never had a issue with recieving my medication, I recieve quick responses to my questions and support along the way. Thank you for all you do to help us achieve or goal in weight loss.

7 February 2026
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Reply from Lovely Meds

Hi Margaret,

Thank you for your kind words.

It’s great to hear that your medications have arrived smoothly each time and that our team has been able to support you quickly and consistently. We’re glad to be part of your weight-loss journey and are always here whenever you need us.

Daniel
Lovely Meds Team

Rated 1 out of 5 stars

Your company sent me products that I…

Your company sent me products that I did not approve and just because you had a a tracker on the order and it was not my home.
I will never use your company again and never recommend it.

3 February 2026
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Reply from Lovely Meds

Hi Sharon,

Thank you for sharing your feedback. We’ve taken a look into your account, and it appears the order was processed and delivered according to the address and plan on file. That said, we understand how frustrating it can feel if something doesn’t arrive where you expected.

We’ve reached out to you directly by email so we can go over the details together and make sure everything is fully addressed. We’re here to help get this resolved.

Daniel
Lovely Meds Team

Rated 1 out of 5 stars

I had made a re-order for 3 months but…

I had made a re-order for 3 months but immediately messaged customer service to cancel the order so I could get pricing on 6 months and get my re order discount of $55. For 4 days I messaged customer service back and forth without my order being fixed. Even though y’all were still trying to confirm my order being correct on the 4th business day I finally got fed up with trying to get my order corrected and wanted to cancel my order. I was told then my order was already being shipped out. So after 4 days of talking to customer service and getting no where I was charged full price for a wrong order and provided no re order discount. Once I received the order I was told I could not send the order back. Never once was I offered a chance correct the order to 6 months which I wanted in the first place. I suggested this several times for several days and nothing happened. So the way I see it. I was charged full price with no re order discount. Customer service didn’t attempt to resolve the problem and only made it worse by there failure to resolve this simple situation. Seems like the servicing company is some shade tree fly by night company that makes up excuses and policy rather than resolve simple problems.

3 February 2026
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Reply from Lovely Meds

Hi there,

Thank you for sharing your feedback. We can see how this situation was frustrating, especially with the delays in communication around adjusting your order. Once a prescription is filled by the pharmacy, it can’t be cancelled or returned, which is why the shipment proceeded.

We’ve already reached out to you directly to go over what happened and to review the discount you were expecting. We appreciate you taking the time to let us know, and we’re working to ensure your concerns are fully addressed.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Easy and quick

I love how easy and fast it was to get the GLP program I needed. No bothering me on the phone or questioning me. Just asked me simple questions about my health,weight, and height. I really like that!!! I’m a simple person thanks for helping me

2 February 2026
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Reply from Lovely Meds

Hi Jessica,

Thank you so much for your kind words.

We’re glad to hear the process was simple and straightforward for you. Making it easy for our patients to get the care they need without unnecessary hassle is always our goal.

We appreciate you sharing your experience and are always here to help.

Daniel
Lovely Meds Team

Rated 1 out of 5 stars

I payed 200 30 days ago and I Havent…

I payed 200 30 days ago and I Havent received my shipment yet…Support is not answering

8 February 2026
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Reply from Lovely Meds

Hi Jorge,

Thank you for your feedback.

We understand your concern regarding your shipment, and we want to get this resolved as quickly as possible. We have reached out to you via email to assist and ensure your order is handled properly.

Please check your inbox so we can work with you directly to sort this out.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Super easy to work with and great…

Super easy to work with and great response time! Very helpful!

31 January 2026
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Reply from Lovely Meds

Hi Cheri,

Thank you so much for your kind review.

We’re thrilled to hear that your experience was easy and that our team was able to respond quickly and be helpful. We really appreciate your feedback and are always here whenever you need us.

Daniel
Lovely Meds Team

Rated 4 out of 5 stars

You give a lot of information and the…

You give a lot of information and the sermorelin was sent quickly.

2 February 2026
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Reply from Lovely Meds

Hi Cindy,

Thank you for the great feedback.

We’re glad to hear you found the information helpful and that your Sermorelin shipment arrived quickly. Clear communication and efficient delivery are always priorities for us.

If you ever have questions or need support along the way, we’re here to help.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Lovely Meds has been LOVELY!

Lovely Meds has been absolutely “lovely”! Shipments have been timely, as described and with awesome communication keeping me posted every step of the way. Support has been attentive with a very fast response time. I am a happy customer.

12 February 2026
Unprompted review
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Reply from Lovely Meds

Hi Vicki,

Thank you so much for sharing this.

It’s wonderful to hear that your experience—from timely shipments to clear communication—has been consistently smooth. We’re also glad our support team has been able to assist you quickly whenever needed.

We truly appreciate having you as a happy customer and are always here if you need anything.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Easy to communicate with

Easy to communicate with. Efficient delivery service. Customer service was excellent

29 January 2026
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Reply from Lovely Meds

Hi Amick,

Thank you so much for your review.

We're really glad to hear that communication felt easy, delivery was efficient, and that our customer service team was able to support you well. We appreciate you taking the time to share your experience and are here anytime you need us.

Daniel
Lovely Meds Team

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