Lovemybathroom Ltd Reviews 

61
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My expectations were clearly met and indeed surpassed. We received our choices and had a visit from Kris (the fitter from LMB) who checked over room sizes and discussed options on the 26th February 2... See more

Rated 5 out of 5 stars

I recently had the pleasure of using Lovemybathroom, and I honestly couldn’t recommend them highly enough. From start to finish, the service was exceptional. A special mention has to go to Cono... See more

Rated 5 out of 5 stars

Delighted with my bathroom. Paid small deposit in September for refit in October. Shaun arrived from Glasgow to Cumbria with samples, choose paneling & added extras, full bathroom suite, panelling & L... See more

Company replied

Rated 5 out of 5 stars

The whole process from contact to choosing design to measuring to fitting was under 3 weeks, and all went smoothly from start to finish. We are very pleased with the final product, the look of it and... See more

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4.5

Excellent

TrustScore 4.5 out of 5

61 reviews

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4.5

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(61)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

5 stars!

Had our bathroom recently completed by Jean (Carlisle), i must admit i was a little apprehensive as everything is organised with the company over messages rather than face-to-face, however i shouldn't of been worried as our bathroom is perfect! Jean was professional and punctual and worked extremely hard for 2 days on the trot, he literally did not stop! He is a credit to the company! Thank you Jean and LMB, 5 stars all round!

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company

Love my bathroom have been quick, helpful and professional from the start, we are thrilled we picked this company to carry out our bathroom renovation. Any minor issue was easily resolved and the steps in picking our bathroom were easy to follow. Their staff are a credit to the company - Shaun and Reece, father and son who are 2 amazing people who were here early and stayed right until the job was completed, very thorough and knowledgeable lads who have done an amazing job with our bathroom, we couldn’t be happier with the outcome. Would recommend this company to anyone. Thank you again all! X

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Fast and friendly service

I can not fault the service that I have received from LoveMyBathroom, one bit!
Super fast from the initial enquiry right up to the fitting.
We made an enquiry and got a quote one week and had the fitters with us the very next week!
The 2 guys that fitted our bathroom were outstanding- only took 2 days from start to finish and we have a bigger bathroom, as well.
I’m absolutely in love with my new bathroom and would recommend these guys to everyone!
5 stars all round! 🌟🌟🌟🌟🌟

29 March 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous experience

Absolutely fabulous experience, bought a package and was fitted in one day, ripped out an old wrought iron bath and awfully tiles etc and made my bathroom amazing. Cant thank you enough. Guys worked so hard in my ancient bathroom to make it all new and sparkly

28 February 2024
Unprompted review
Rated 1 out of 5 stars

Zero

If it would let me give 0 I would! Everything initially was really good with the installation of the bathroom. The installers that came were really friendly and told us that to get the job done as quick as possible after they had been. We started to notice that there was a couple of problems the boards hadn’t been cut straight around the bath. The sealant was starting to come up around the bath, although we were drying it in and stuff after using the shower in the bath The shower door leaks constantly leaking onto the floor down the side of the bath. We sent them videos and pictures of this and they they won’t have any of it the floor starting to lift right around the whole bathroom. It hasn’t been installed flush up against the walls, which is obviously making it lifted them with the water leaking out of the shower this is causing damage to the floor. I messaged and contacted love my bathroom via Facebook and WhatsApp. The back-and-forth with a few messages to discuss the problems and they wouldn’t take any liability for what had happened. Said that it would was down to how we were using the bathroom and that the contract for any of the installation was between ourselves and the installer. I continue to challenge them throughout to then be blocked on Facebook and WhatsApp so I couldn’t raise my concerns any further. We’ve had to fork out money to get the faults fixed and replace the full floor in the bathroom, I would avoid love my bathroom at all costs, they are rude, obnoxious and take no responsibility for the products and service that they are selling .

19 June 2023
Unprompted review
Lovemybathroom Ltd logo

Reply from Lovemybathroom Ltd

Hi Joe,

We want to address this review as its not entirely true.

Your bathroom was installed in June this year, we didnt receive this report of the shower door leaking until October. You advised there was a gap in the shower screen seal where this meets the bath. However this wasn't reported until 4 months later which would have been 4 months of water leaking onto the floor which would eventually seep through.

As advised this is customers responsibility to let us know if a shower seal hasn't been fitted correctly so we can make arrangements to have this sorted. We then advised how to remove this and easily refit as it just pops off and pops on. Things like this is just general maintenance of a bathroom which would be customers responsibility and is also customers responsibility to let us know if something isn't fitted correctly as we come straight back out and sort this.

For this reason we advised we would not be liable for the damage to the floor cause by this.

You have mentioned the flooring isn't fitted flush to the wall, the reason for this is that in the uk the weather changes drastically which means flooring can expand and contract. So we leave a small gap at the wall to ensure when it expands it doesnt start to lift in places. This is common practice for flooring installation. We then apply silicone around edges to finish off the flooring and conceal the small gap.

We also had a complaint from yourself about the silicone going black with mould, however your sisters silicone was ok on another bathroom we did. This would show the silicone we use is of bathroom grade and any build up of mildew would be down to bathroom ventilation. Again this is not something we take responsibility for.

We apologise for this but unfortunately there are certain things which we would not be liable for.

Thanks

Love My Bathroom

Rated 5 out of 5 stars

Delighted with my bathroom

Delighted with my bathroom. Paid small deposit in September for refit in October. Shaun arrived from Glasgow to Cumbria with samples, choose paneling & added extras, full bathroom suite, panelling & LED mirror delivered next day, day after Shaun & 2 others arrived & fit bathroom in 2 days. Did extras such as removing pull cord light to a switch outside & buried pipes to do away with boxed in. Fabulous job, thank you. Would highly recommend 5 star

31 October 2023
Unprompted review
Lovemybathroom Ltd logo

Reply from Lovemybathroom Ltd

Thank you for the amazing review

Rated 3 out of 5 stars

Wouldn’t recommend

The bathroom is lovely, couldn’t really fault the fitters but company could make some improvements. I don’t think I would go back if I knew. Only giving it 3 because the fitters were great, if not for them it would be a 1.

- I made it clear we had all electric in the home for the new radiator. The surveyor didn’t pass this message on to the company so we were charged an extra £100 to fit the radiator.
- An electrician didn’t turn up to connect the shower, and the company couldn’t get another for a week so we were without a shower. There was no offer of any form of compensation or anything really.
- The bathroom tap was leaking and resulted it in coming through the kitchen ceiling, leaving a big water mark on the ceiling. The fitter helped us shut the tap off, when calling them but the company wasn’t able to send anyone out sooner than a week. So we were without cold water in the bathroom sink. These things happen, but god forbid someone has an emergency the company won’t care. Still no offer of compensation. The company are quick to ask for their money and no offer to help resolve the issues with the ceiling also.
- There’s no contact number for the company so you’re relying on Facebook messenger.
- there is very limited communication from the company, and you’re basically chasing them asking what is happening, dates, what time fitters will get there, chasing up if the electrician is coming etc.

15 August 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous communication throughout the…

Fabulous communication throughout the job! Materials delivered promptly and the guys carrying out the work, worked non stop! LMB maintained communication with us to ensure we were happy with the progress and if we had any issues. They needn’t have. Everything was brilliant from start to finish.

26 July 2023
Unprompted review
Rated 5 out of 5 stars

QUICK EFFICIENT- QUALITY

Quick efficient and top quality service. I needed a quick turnaround on my bathroom and that's just what I received as well as quality , knowledge and workmanship throughout!
I'd recommend everytime

6 June 2023
Unprompted review
Rated 5 out of 5 stars

Love my bathroom!

Love my bathroom!! Stuart the fitter was amazing with helping me pick my final design, even after i had chosen he must of sensed i was not 100% sure as he messaged me the following day with a different suggestion! He listened to exactly what i wanted and it looks perfect! Over the moon with it

3 April 2023
Unprompted review
Rated 5 out of 5 stars

5 star service!!! 🩵

Just want to say thank you, I love my new bathroom and definitely exceeded expectations. Davie and Ryan were amazing, so polite and done a fantastic job! Can’t believe they done it in such a short period of time and that was them running into issues too. They resolved them quickly with no stress. Honestly cannot thank you all enough. I was apprehensive at first like everyone doing things online but I’m so glad I trusted the process!! Thanks again 🩵

5 May 2023
Unprompted review
Rated 5 out of 5 stars

Just had our new bathroom fitted by…Love My Bathroom

Just had our new bathroom fitted by David and Ryan. What a great job they did in the space of only 2 days. The shower is fabulous as is the rest of the bathroom suite. Booking and arranging fitting is so simple and straight forward. Would highly recommend.

27 March 2023
Unprompted review
Lovemybathroom Ltd logo

Reply from Lovemybathroom Ltd

Thank you very much for the kind review.

Rated 5 out of 5 stars

Love my bathroom

Just had our bathroom fitted by Stuart and Jerome who did an amazing job, the bathroom is beautiful, even better than I could have imagined. They arrived early before 8am and worked right through and were finished by 5.30ish, they unfortunately ran into some issues with existing pipe work (not their fault), and ended up staying late to sort it out, Stuart stayed until gone 9pm! And then Jerome came back at 7.30am the next morning and stayed until midday making sure the issues were resolved, both going above and beyond what they were expecting to do which we are so grateful for. We had another small issue the next day and when asking them if they could help they got back to us immediately and were round within the hour! Really can’t fault them at all they were amazing and we now have the most amazing bathroom everything is such good quality. Can’t fault love my bathroom at all and would absolutely recommend both the company and Stuart and Jerome. The price was also very good, we were really surprised how good the materials were for the price!
Thank you!

21 March 2023
Unprompted review
Lovemybathroom Ltd logo

Reply from Lovemybathroom Ltd

Thank you very much for the kind review.

Rated 5 out of 5 stars

First class service …

Such a simple process I was shown samples to choose from the fitter came to measure up and the bathroom was fitted 2 days later. The attention to detail is first class as is the quality of goods supplied I would definitely recommend this company

8 March 2023
Unprompted review
Lovemybathroom Ltd logo

Reply from Lovemybathroom Ltd

Thank you very much for the kind review.

Rated 5 out of 5 stars

From Old and Drab to WOW

Absolutely best experience from start to finish
Got rid of old bathroom and in its place a gorgeous walk in shower room. Truly the best experience, our fitter Shaun was amazing, all this happened in two days. I could never have dreamt it would be this amazing and gorgeous
The communication from the company is first class. If you are thinking on a new bathroom you will not be disappointed using Love My Bathroom

24 February 2023
Unprompted review
Lovemybathroom Ltd logo

Reply from Lovemybathroom Ltd

Thank you very much for the kind review.

Rated 5 out of 5 stars

New Bathroom

Thank you to Colin Scott and Dougie from Love my Home Falkirk John from J L Home Improvements and Mark from MC Electrics for fitting our new bathroom. We are thrilled to bits with our bathroom. Theirprofessionalism was excellent and we would certainly highly recommend these companies. It was a pleasure to do business with them. 10/10 from June & Iain Mackenzie and Maggie May

30 September 2022
Unprompted review

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