Bought myself a pair of the yoga pant leggings (with pockets) in a charity shop recently & loved them so much that I checked the label - found they were from Love My Fashions so looked up their webs... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am very pleased with the items I ordered. Cool, loose tops in lovely colours and patterns perfect for warm Summer weather. Delivery was quick and for a reasonable price.
Company replied
I received my order which was the Italian leopard “2 in 1” print hooded top in grey the details are below to order SKU: TP002533-20342-leopard. One of the most comfiest jumper tops I’ve ever had I’m i... See more
Company replied
They refunded my item with no explanation as to why they cancelled my order.. Odd.. Reply received today 21 March 2023.. 8 months after I posted review ..requesting contacts details and they will... See more
Company replied
Company details
About Love My Fashions
Written by the company
Love My Fashions, a family-run business in Birmingham, UK, brings you high-quality, stylish clothing for women and men, including Italian-made plus-size lagenlook. From casual to formal and all-season styles, we have something for everyone at great prices.
Shop now and complete your wardrobe!
Contact info
93 Buckingham Street, Hockley, B19 3JB, Birmingham, United Kingdom
- +447445569695
- sales@lovemyfashions.com
- lovemyfashions.com
4.3
Excellent
239 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Love My Fashions
Hello Anita,
Thanks for your review! We're so glad you love our products and services, and we appreciate you taking the time to leave feedback on Trustpilot.
I haven't received my order yet.
Good service. Now received my parcel. Expected my order sooner as I paid extra for faster delivery. That being said the postal strikes could have delayed my order.
20 December 2022
Reply from Love My Fashions
Hi Tracy,
Thank you for taking the time to leave such a kind review. We're so glad that you are happy with our service and we will be sure to pass this feedback on to our team!
We apologize for the delay, as we did not have any information on when your order would arrive.
Thank you so much for your patience and understanding. We look forward to serving you again soon!
I returned the item 2 weeks ago as it…
I returned the item 2 weeks ago as it was very rough and itchy material. They have not acknowledged my return and I am still waiting for a refund. I've been phoning and phoning but it just rings with no way to even leave a message.
9 November 2022
Reply from Love My Fashions
Hey SuzziQ,
We are so sorry to hear you are still waiting for a refund. We hope that we can help you resolve this issue quickly.
We need your contact information. Please provide it as soon as possible so that we can ensure you get the refund you deserve.
They sent me the wrong product
22 October 2022
Reply from Love My Fashions
Dear Dina,
Thank you for taking the time to share your feedback with us regarding your recent order. We are sorry to hear that you received the wrong product and we understand how frustrating this must have been for you.
We would like to extend our sincere apologies for the inconvenience caused and we would appreciate it if you could provide us with your contact details. This will enable our team to reach out to you directly to resolve the issue you have raised. We are committed to providing our customers with the best possible shopping experience, and we will do our utmost to ensure that this issue is resolved as quickly and efficiently as possible.
Thank you for bringing this to our attention and we look forward to hearing back from you soon.
The top was poor quality and too small
The top was poor quality and too small. I would not recommend it.
6 September 2022
Reply from Love My Fashions
Dear Mary,
We are sorry to hear that the top you received did not meet your expectations in terms of quality and sizing. We would like to offer our apologies for any disappointment or inconvenience caused.
Please provide us with your contact details so that our team can reach out to you to discuss your concerns and work towards a solution. We take all feedback seriously and will do our best to ensure that you are satisfied with your purchase.
Thank you for bringing this to our attention and we hope to have the opportunity to address your concerns.
Could not be faulted
This was my first experience ordering from this company. Nothing could be faulted. Will definately use again.
21 August 2022
Reply from Love My Fashions
Dear Marianne,
We are thrilled to hear that your first experience ordering from our company was faultless and that you are satisfied with your purchase. We appreciate your positive feedback and look forward to serving you again in the future.
Very poor service
I purchased some jeans from you, but you sent me the wrong product. I've emailed you twice for an exchange, but have heard nothing from you.
21 August 2022
Reply from Love My Fashions
Hi Katy,
We're so sorry to hear about the experience you had with our brand! We strive to provide customers with a great shopping experience and are very disappointed when they don't get that.
Please let us know if you'd like to discuss this further. If you could please provide contact details so we can reach out and get this resolved, that would be great.
Reply from Love My Fashions
Dear Fowler,
We are thrilled to hear that you are happy with your recent purchase of our shorts and that our delivery service met your expectations. Your positive feedback means a lot to us, and we are grateful for your support.
They refunded my item with no…
They refunded my item with no explanation as to why they cancelled my order..
Odd..
Reply received today 21 March 2023.. 8 months after I posted review ..requesting contacts details and they will send an agent to discuss....surely my review was self explanatory.😒.. pity as like their clothing but I'm now sceptical...
24 July 2022
Reply from Love My Fashions
Hi Maryann,
I'm sorry to hear you had a problem with the order cancellation. I'd like to help you resolve this issue, so please let me know if you'd like to talk about it.
If you could provide me with your contact information, we can send one of our customer service representatives over to talk with you and see what's going on.
Simple straight forward orders and…Happy Happy
Simple straight forward orders and delivery. Brilliant well done. 😊
1 July 2022
Reply from Love My Fashions
Hello Netty,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found the ordering and delivery process to be straightforward and efficient. Your satisfaction is our top priority and we appreciate your positive feedback.
The dress sent .
The dress sent .. wasn’t the colour I ordered .. the size isn’t very generous.. won’t be ordering from them again … returned the parcel
24 June 2022
Reply from Love My Fashions
Hello Lersch,
We're sorry to hear that your recent purchase wasn't quite what you were expecting. Our team strives to ensure that all orders are accurately fulfilled, and we apologize for any inconvenience caused by the wrong color and sizing issue.
We would like to make things right and work towards a satisfactory resolution. Could you please provide us with your contact details so that our team can reach out to you directly? We would appreciate the opportunity to better understand the issue and offer a solution that meets your expectations.
Thank you for bringing this matter to our attention, and we hope to hear from you soon so that we can resolve this matter to your satisfaction.
Very pleased with my first order,so…
Very pleased with my first order,so pIeased I ordered 2 more pairs of cut offs. Got perfectly and wash excellent.
8 June 2022
Reply from Love My Fashions
Hey Barbara,
Thank you for taking the time to leave such a wonderful review! We are thrilled to hear that you were pleased with your first order and even happier to know that you came back to order more.
Our team works hard to ensure that each product is of the highest quality and meets the expectations of our valued customers like you. We're glad to hear that the cut offs fit perfectly and are easy to care for.
Your satisfaction is our top priority, and we appreciate your loyalty and trust in our brand. We look forward to serving you again in the future and providing you with the same level of exceptional service.
Disappointed
I ordered 4 pairs of pants an 3 tops and only got thr mints so disappointed and no refunded any payed for the lot
2 May 2022
Reply from Love My Fashions
Hey Beckie,
We're sorry to hear about the issue with your recent order. We understand how frustrating it can be to not receive your full order and we want to make this right for you.
Could you please provide us with your contact details so that our team can get in touch with you directly to resolve this issue? We would like to investigate the matter and work towards a satisfactory resolution, which may include a refund or reshipment of the missing items.
lovely clothes and very good prices…
lovely clothes and very good prices with very fast delivery. will definitely buy from again.
3 March 2022
Reply from Love My Fashions
Hey Karen,
Thank you for taking the time to share your experience with us! We are thrilled to hear that you were pleased with the quality of our clothes and found our prices to be affordable.
We look forward to serving you again in the future.
The perfect top
I bought this top originally in Devon in early September in navy. I did wonder whether it came in black and having taken a quick look online I found it. I am not disappointed and it is fantastic value for money. Very pleased and I always get so many compliments when I wear the blue version that I expect to receive the same from this!
13 November 2021
Reply from Love My Fashions
Hey Paula,
Thank you for your review. We’re so glad that you love our products! We love seeing how people use them and what they think about them. It’s really great to hear that you are pleased with the quality of our product, and we will definitely keep your comments in mind as we continue to improve our collection.
Thanks again for taking the time to share your experience with us!
Terrible product, company not supportive of disabled peoplee
Firstly, terrible product. Despite ordering way above my size the products do not fit properly. They are way too short and small in the leg and they are too small. They don't should be very baggy but because they are not cut right they aren't.
Then I went to return them. The company expects people to go to a drop off point. I am a disabled person who cannot go out right now and I am also vulnerable from COVID, having almost died from it earlier this year. They know this and still refuse to get a collection service for me. This is not supportive in any way and I am now stuck with two horrible products. They are totally unacceptable and in this day and age, I would have thought it would be a smarter thing to do to just get the customer the help and support they need. Had they done that I wouldn't be writing this review.
So to summarise. Horrible products, not made we'll at all, and terrible company that do not support people with disabilities.
31 October 2021
Unprompted review
Reply from Love My Fashions
Hello Mimi,
Hello,
Thank you for taking the time to leave your review. We are sorry to hear that your products did not fit properly, and we can understand how difficult it must be for you to be stuck with two bad products.
We would like to offer our support in any way we can—please let us know your contact details, so our team will contact you to sort out your issue!
Ordered 2 different t-shirts for my…
Ordered 2 different t-shirts for my daughter but Sent 2 the same , bloke I emailed was very good and was on the ball to get it sorted , shame about the quality of the shirt but you get what you pay for
30 October 2021
Unprompted review
Reply from Love My Fashions
Hello Gavin,
Thank you for taking the time to share your feedback with us. We are sorry to hear that you received two identical t-shirts instead of the two different ones that you had ordered. However, we are glad that our customer service representative was able to promptly assist you in resolving the issue.
If you could kindly provide us with your contact details, we would be happy to reach out to you to ensure that all of your concerns are addressed.
Great service and low prices
Great service and low prices, first time order but won’t be the last.
26 August 2021
Reply from Love My Fashions
Hi Lynn,
We welcome you with open arms. We are thankful to you for praising our service and affordable price. It is what we are known for. We promise you the same experience in future as well.
Hope to see you again!
Regards
Order a dress and the wrong colour was…
Order a dress and the wrong colour was sent out. Did get a part refund.
21 August 2021
Reply from Love My Fashions
Hello Fiona,
We're sorry to hear that the wrong color dress was sent out to you, and we understand how disappointing this must have been. However, we're glad to hear that we were able to partially refund your purchase.
At our company, we take great pride in ensuring our customers are satisfied with their orders, and we're sorry that we didn't meet your expectations this time.
We would like to make things right and ensure that you're fully satisfied with your purchase from us. If you could kindly provide us with your contact details, our team would be more than happy to reach out to you to resolve this issue.
Placed order money taken then they…
Placed order money taken then they cancelled my order no explanation and had to wait a week for refund won’t be ordering from them again
20 August 2021
Reply from Love My Fashions
Dear Alison,
We're sorry to hear about the inconvenience you experienced with your order. We understand how frustrating it can be when things don't go as planned, and we apologize for any inconvenience caused.
We would appreciate it if you could provide us with your contact details so that our team can get in touch with you to sort out the issue. Our aim is to ensure that our customers receive the best possible service, and we're committed to resolving any concerns you may have.
Thank you for bringing this to our attention, and we hope to have the opportunity to restore your trust in us.
Best regards
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.