Lovense Reviews 2,328

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as first-class and of the best quality they have ever used. People appreciate the intense vibrations and comfortable fit of the toys, noting that they are effective and provide an incredible experience. The user experience is consistently praised, with many finding the devices easy to use and the overall process smooth. However, some people were dissatisfied with the app, mentioning occasional connection problems and inconsistencies, particularly when trying to sync toys for broadcasts. A few other people also felt that the delivery service could be improved, citing issues with melted chargers and products not lasting as long as expected.

What people talk about most

Product

Customers consistently note positive experiences with product quality and performance. Many reviewers praise... See more

Quality

Consumers find quality to be positive. Many reviewers praise the products, highlighting them as the best... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the app very functional,... See more

Application

Clients share ambiguous opinions on the app. Many reviewers praise its functionality, ease of use, and the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise the quick, discreet, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Gush 2 feels amazing, fits wonderfully (aided by the 2 adjustable bands) and gives intense vibrations. I somehow expected to be able to separately control it's two functions, which is the reason f... See more

Rated 4 out of 5 stars

the toy overall is fantastic, a lot larger than expected but understandably. the only issue I see that led to 4 instead of 5 stars is the sleeve one of the bumps inside it seems to have a bit of damag... See more

Rated 4 out of 5 stars

Great products. Good Service and Very functional app. A Minor fault, the app does support music players very well. Need Improvement on this. But otherwise excellent business

Rated 5 out of 5 stars

I inadvertently ordered the wrong size and quickly contacted support who very kindly adjusted my order in time before shipment of the original. Consequently, my order arrived still on time but correc... See more


Company details

  1. Sex toy store

Written by the company

We develop sex tech for long distance couples, frequent business travelers and cam models!


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

I charged the hush2 and it worked…

I charged the hush2 and it worked alright for about 20 minutes, then it lost bluetooth connection. Tried again after doing another charge cycle but nothing, doesn't even vibrate when it is turned on. The red light is very weak as well.
Never got it to work more than about 20 minutes. Now it won't work at all.

25 August 2025
Unprompted review
Lovense logo

Reply from Lovense

We are sorry to hear the issue you met. Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.

Rated 1 out of 5 stars

My mom opened my Hush 2

My mom opened my Hush 2 despite Lovense being “discreet”. She broke down crying and informed me I need to move out and get a job (I’m only 37) and she can’t take it anymore. Thanks a lot.

26 August 2025
Unprompted review
Lovense logo

Reply from Lovense

We are sorry to hear the issue you met. Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.

Rated 4 out of 5 stars

Best Toy with One Caveat

This is the best butt buddy I've found. It feels great, stays put, and I love the hours-long runtime. The only caveat is poor longevity. I'm on my third because the first two didn't last a year before failing. Granted #2 was a warranty replacement but I didn't think they'd do that again so I made the purchase. That's how much I love this toy. I'd rate it 5 stars if not for the poor longevity.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Good products

Ordered and received in under a week lush4 and gush are perfectly working! Excellent quality!👌💯

11 August 2025
Unprompted review
Rated 1 out of 5 stars

Solace Pro - An overpriced piece of junk

Absolutely abysmal, I should have sent it back, stupid me who tried it for too long (with a separate sleeve).
So this product is utter poop. The sleeve is probably made for a horse: I'm really thick, that's a constant every single woman has always told me, yet this sleeve feel loose; the texture doesn't feel nice either, feels like something is scratching your penis.
On top of this, this thing is MASSIVE and HEAVY, meaning that it's really uncomfortable to keep in your hands, unless you just hold it in your hands; the only way to use it is mounted to a table, and then comes a problem with inserting your weiner inside and have the toy stroke it properly.
Let's talk about the "AI integration": it's awful, it's completely off, and I'll just keep it at this because it makes no sense whatsoever, I feel totally scammed because this things just moves randomly without any relationship with what's going on the screen.
Absolutely terrible, buy a fleshlight instead: way cheaper and always better, my stamina units of 10+ still makes wonders. This is just a glorified sex toys that nobody needs.

25 December 2024
Unprompted review
Lovense logo

Reply from Lovense

We are sorry to hear the issue you met. Please contact us at https://www.vibemate.com/contact-us and we will provide further assistance. Thanks.

Rated 3 out of 5 stars

Trying to get a refund is impossible, but here is my updated honest review

Trying to get a refund is impossible. They make you jump through the hoops and then they go silent.

Update:
I was asked to delete or modify the above review. Based on my experience it took a very long time to get a refund with long delays in communication. I had to poke them a couple of times after I had followed all their return rules to a T.
I think their app is too insecure according to the disclaimer that pops up as of 8/1/2025. The product itself is good so far.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

My partner and I love the Domi 2

My partner and I love the Domi 2. This last purchase is so there is an extra when we travel. I have purchased several of these as gifts for friends and they certainly have no complaints. One even stating that they traveled to another galaxy when they first tried it. This purchase won’t be my last.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

The products are of the best quality…

The products are of the best quality I've ever used. The app is very functional and pleasant to use. The experience with the sex toys has been incredible so far. Delivery was fast and discreet. Lovense fulfills on its promises; I will continue to recommend their product lines.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Story of Pleasure

I get home check the mail, its here I say with glee. I walk to my apartment with my newly founded treasure (lovense nora). I unseal her shes shining like a ray of gold. I take her to my chambers and the story goes. I turn her on place her in my love. I'm sent to heaven and back with such settings controlled by an APP?? My oh my I've never felt such pleasure! Only to thank the Lovense company and some random stranger 🫣.

28 July 2025
Unprompted review
Rated 3 out of 5 stars

Sufficient, but could be stronger.

I've really given this machine a good and thorough testing. The sensation is absolutely amazing. However, I docked it 2 stars due to the motor not being strong enough for hard anal. When the sensation hits hard, the motor can't push hard enough back and it shuts down causing me to stop and reset. This happens more as diameter of the toy increases. Also, it moves around too much. Suction cups to hold it in place would be beneficial. More selections of bigger diameter toys would also be great. I am way past the smaller dildos that accompany it. Bigger Vacu-lock toys aren't easy to find.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

5 Star Customer Service

I ordered the Lush 4 in March 2025 to help boost my income with online entertaining. It made a huge difference! It's easy to charge, to clean, to hookup to Bluetooth, and to use. All of the different levels are fun and offer lots of options for the audience. Unfortunately mine stopped vibrating randomly and I immediately reached out to Lovense. It doesn't happen very often that the toys just stop working so they walked me through the warranty and replacement process. The forms were simple and the process was a breeze. I reached out on a Sunday and by Tuesday I received an email stating that they had a brand new Lush 4 headed my way! That's an incredible turnaround time and I couldn't be more pleased. Lovense products are worth the extra money because of product quality and the excellent customer service that is provided. I will continue to be a loyal Lovense customer.

22 July 2025
Unprompted review
Rated 4 out of 5 stars

The Gush 2 feels amazing

The Gush 2 feels amazing, fits wonderfully (aided by the 2 adjustable bands) and gives intense vibrations. I somehow expected to be able to separately control it's two functions, which is the reason for only 4 stars. The companion app also works well and gives lots of options to play by yourself, with a familiar partner (closeby or long distance) or even strangers.

22 July 2025
Unprompted review

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