Loving Foods Reviews 

2,021
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious taste, wonderful variety, and exceptional quality of all the organic fermented vegetables and refreshing health drinks everyday. Consumers consistently state that online orders always arrive very promptly, packed securely in protective glass jars to ensure maximum freshness and prevent breakages. However, some people mentioned experiencing occasional delivery issues, such as delayed transit, damaged parcels, or minor liquid leaking from the jars. A small number of disgruntled reviewers were notably dissatisfied with the overall customer support when attempting to resolve missing goods or failed deliveries.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the delicious taste and health... See more

Quality

Consumers find quality to be positive and consistently praise the delicious taste and organic ingredients of... See more

Delivery service

Customers consistently report positive experiences with the delivery service, highlighting that orders arrive... See more

Customer service

Users describe positive interactions with customer service, noting that staff are consistently helpful and... See more

Order

Customers consistently note positive experiences with order processes, highlighting that placing items is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We both love eating fermented cabbage and vegetables. The flavour of each variety helps us to compliment our varied cusine we enjoy eating. For example, we love the pink Kraut with Japanese food, whil... See more

Rated 5 out of 5 stars

I am a regular customer of this company and think their products and customer service is second to none. The products arrive via Royal Mail safely with clear instructions about storage. I eat their sa... See more

Rated 5 out of 5 stars

I buy the fermented veggies in the large jars. They are very well made products. I've tried a fair few from other companies over the years but Loving Foods just puts the whole thing together so m... See more

Rated 5 out of 5 stars

All my fermented drinks and sauerkrauts/kimchis arrived promptly and extremely well packaged. There was a little leakage from one kimchi but I had already read this is not unusual and to simply unscre... See more


Company details

  1. Fitness and nutrition
  2. Food Manufacturer
  3. Food producer
  4. Fruit and Vegetable Processing
  5. Produce wholesaler
  6. Tea Wholesaler

Written by the company

We’re good for you, we’re tasty, we’re organic - we’re fermented, naturally. Our range of fermented, unpasteurised food and drink is full of friendly, helpful bacteria and made right here in the UK, by us. Are you Loving Foods yet?


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,021)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products and excellent service

I’ve been a customer of Loving Foods for a couple of yours now. I’ve tried the sauerkrauts, and all of the kimchi’s except the cool one and really enjoyed them all. Very tasty. I’ve also had a mixed case of the kombucha, enjoyed some flavours more than others but my husband liked them all. The products come very well packaged and delivery is always quick and reliable. They include good instructions around storage etc. It’s a bit more expensive than the brand I was buying from the supermarket but it’s much tastier.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Always great fresh tasting Kimchi

Always great fresh tasting Kimchi.
It's live product so sometimes it does pressure its way through the lid somewhat, but the tight sealed packaging means it does not cause a problem.

Have ordered many times😊

1 July 2026
Unprompted review
Rated 5 out of 5 stars

high quality products

high quality products in solid glass jars. Fast, efficient, friendly service. We're repeat customers and are glad we've found a reliable UK-based producer

28 June 2026
Unprompted review
Rated 5 out of 5 stars

I love the kombucha and the sauerkraut

I love the kombucha and the sauerkraut. It’s completely natural and full of good bacteria and it all tastes fabulous too. Carefully and swiftly delivered. I’m a regular customer and would thoroughly recommend.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Jars of taste and loveliness

Hello. I have not placed an order with Loving Foods for some time solely due to my financial situation. However, I have placed several orders in the past which have proved to be of excellent quality and genuinely delicious! I have enjoyed, in particular the hot and smokey Kimchi, the Turmeric and black pepper variety, not forgetting the Beetroot Sauerkraut. all of my orders including the variety box arrived in good order, with an abundance of protective material cosseting the nutritious cargo. I would like to wish all those at Loving Foods the best of health and - keep up the GOOD work.

7 September 2025
Unprompted review
Rated 5 out of 5 stars

An excellent company to deal with

I have been a customer since 2019 and I think that Loving Foods have great products at great prices with great service. Whenever I've had a query, which is rare, it has been dealt with promptly and to my satisfaction.
I shall be making yet another order very soon...

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Sauerkraut

I have been a Lovingnfood customer for a few years now. I love their Sauerkraut. The delivery service, packaging is very good. Thanks

7 July 2026
Unprompted review
Rated 5 out of 5 stars

delicious kimchi and sauerkraut

delicious kimchi and sauerkraut
all organic produce in glass jars which is perfect
fermented for weeks before purchase so highly beneficial for gut health.
will keep buying from loving foods very happy customer

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick, easy, tasty and good for you!

Really good quality kimchi and sauerkraut which is great for a quick veggie to add to a meal when you're pressed for time. Tastes really good and no preservatives other than good quality salt.
My experience with customer service in the past has also been very good. Highly recommend.

8 June 2026
Unprompted review

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