Lowdham Leisureworld - Nottingham Reviews 2,116

TrustScore 4.5 out of 5

4.4

Lowdham Road, NG14 7ES Nottingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We purchased a Swift Carrera 194 from Lowdhams after looking at lots of different options, and we love it. Lowdhams have an extensive showroom, with a wide range of vehicles. Barry was very helpful... See more

Company replied

Rated 5 out of 5 stars

Great service from Lowdhams..Had issue with cab aircon. Kiran got it sorted same day for me. Absolutely Brilliant! Also massive thanks to the guys at Bingham tech facility. Outstanding..Thanks everyo... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Lowdhams, initially Gordon who sold us the motorhome was on holiday when we were due to collect but he had arranged for Chris to help us, we were very pleased with his... See more

Company replied

Rated 1 out of 5 stars

Great sales service but the repairs and body shop service is dreadful. Please think before you buy! The service team do not answer calls or return them. Our caravan has been in for a 3 week repair for... See more

Company replied


Company details

  1. #8 of 9 best companies in Caravan Dealer
  2. #166 of 179 best companies in Hobby shop
  3. #9 of 9 best companies in Mobile home dealer
  4. #11 of 11 best companies in Caravan Repair Shop

Written by the company

From our beginnings over 50 years ago on a small three quarters of an acre site selling caravans, Lowdhams have always strived to make the “Lowdhams Difference”. Today, Lowdhams is the premier retailer of new motorhomes, campervans and caravans in the UK. And with every motorhome, campervan or caravan we sell, we strive to bring our customers an exceptional experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

We recently purchased a new motorhome…

We recently purchased a new motorhome from Lowdams Leisure World and couldn’t be happier with the entire experience. From start to finish, everything was handled smoothly and professionally.

A special mention goes to Kevin, our sales representative, who was incredibly helpful, knowledgeable, and approachable throughout the whole process. He took the time to answer all of our questions, made sure we felt confident in our decision.

The handover was thorough and very well-organised, ensuring we understood everything about our new motorhome before driving away.

We’re absolutely delighted with our purchase and wouldn’t hesitate to recommend Lowdams Leisure World to anyone considering buying a motorhome. Excellent service all round!

6 March 2026
Unprompted review
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Reply from Lowdham Leisureworld - Nottingham

Thank you for the kind words. We are thrilled to hear Kevin looked after you so well.

Rated 1 out of 5 stars

AVOID THIS DEALER AT ALL COST

Very good at taking your money but after service is terrible to say the least. Having purchased a new Bailey Cartagena in 2024. Lowdhams have only just managed to repair the door, if you can call it a repair, after 18 months. Unfortunately the door is now even worse than before, we cannot now use it as a stable door. Lowdhams have completely lied to us, they told us they had replaced the door and frame, which they definitely have not. We are now trying to book our caravan in again for yet another repair, if they had checked their work my caravan would not be being booked in yet again. AVOID THIS DEALER AT ALL COST. GREAT AT TAKING YOUR MONEY AND FOBBING YOU OFF, BUT THATS ABOUT IT!

31 January 2026
Unprompted review
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Reply from Lowdham Leisureworld - Nottingham

Thank you for your review. We are sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention. For the Service Centre to look into this we do need further contact information we have requested from you.

Rated 5 out of 5 stars

Absolutely brilliant customer service

Absolutely brilliant customer service, would definitely recommend buying a caravan from Louthams. Thank you 😊👍

9 March 2026
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Reply from Lowdham Leisureworld - Nottingham

Thank you for your 5 star review! We are delighted you had a great Lowdhams experience.

Rated 5 out of 5 stars

The service that I received was top…

The service that I received was top class in every way, I could not fault it. The vehicle & goods I purchased were also brilliant. Many thanks

16 March 2026
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Reply from Lowdham Leisureworld - Nottingham

Thank you for your review and we are delighted that you received such good service.

Rated 5 out of 5 stars

Purchase of new campervan

We recently purchased a new campervan from Lowdhams and were very pleased with the experience. Jamie on Sales was attentive and understanding throughout and can’t thank him enough as were all the Sales, Workshop, Reception and Office staff.
We took up the option to stay overnight on the rally field which I would highly recommend as it’s only when you try that you may find some issues, ours were minimal and swiftly resolved.
Overall our initial experience is that Lowdhams are an excellent company to deal with, friendly, knowledgeable offering very good onsite support.

9 March 2026
Unprompted review
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Reply from Lowdham Leisureworld - Nottingham

Thank you for your review and we are delighted that Jamie and the team looked after you so well.

Rated 5 out of 5 stars

I found the staff to be very friendly…

I found the staff to be very friendly and helpful. The showroom was a bit of a maze but that couldn't be helped due to the building work going on.

16 February 2026
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Reply from Lowdham Leisureworld - Nottingham

Thank you for your review and we are deighted that the staff looked after you so well.

Rated 5 out of 5 stars

Perfect 5 stars for Lowdhams

We were delighted with Lowdhams as a company. Just bought a new camper from Nathan Rockett who was really helpful, nothing was too much trouble, knowledgeable, patient and a pleasure to deal with.
Lowdhams is a family business that has a friendly, family feel about it and makes a real effort to look after you

11 March 2026
Unprompted review
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Reply from Lowdham Leisureworld - Nottingham

Thank you for your review and we are delighted that Nathan looked after you so well.

Rated 1 out of 5 stars

Terrible communication

I phoned up twice to speak to a sales member about a new campervan. The first time they said they will call back. Eventually called back on the second day, only to tell me that I needed to speak to a campervan sales person, not a motorhome sales person. I HAD asked to talk about a campervan. He said that he would get the campervan sales person to call me back.....they never did. I called again a few days later, still unable to talk to the campervan sales person. I spent my money on a brand new Dethleffs at Pullingers in Halstead. I received a fantastic service there.

1 March 2026
Unprompted review
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Reply from Lowdham Leisureworld - Nottingham

Thank you for your feedback. We’re very sorry to hear about your experience and that our communication did not meet expectations. We appreciate you bringing this to our attention.
We wish you many happy adventures in your new Dethleffs.

Rated 5 out of 5 stars

Bry & Joanne

This is our second new motorhome purchased from Lowdhams Leisure World and yet again a fantastic experience from ordering to collection last week. The handover was excellent giving us every detail needed for the new van. Massive thanks to Mark & Adam communication was great and did everything we asked for including a few extras 😊

9 March 2026
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Reply from Lowdham Leisureworld - Nottingham

Thank you for your review and we are delighted that Mark and Adam looked after you so well.

Rated 5 out of 5 stars

First Motorhome

Thanks to Caroline for making our recent buying experience of a Swift Voyager 584 relaxing and stress free. Paul provided a very concise handover. Many thanks also to Martin and Jenny for additional advice provided on the rally site. We can highly recommend Lowdhams for their professional and courteous approach during the purchasing and handover.

5 March 2026
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Reply from Lowdham Leisureworld - Nottingham

Thank you for your review and we are delighted that Caroline and team looked after you so well.

Rated 5 out of 5 stars

We bought a new motorhome from Lowdham…

We bought a new motorhome from Lowdham and the service given has been excellent. I would recommend them highly on their customer service.

9 March 2026
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Reply from Lowdham Leisureworld - Nottingham

Thank you for your review and we are deighted you received such excellent service.

Rated 5 out of 5 stars

Kirby the salesman was wonderful

Kirby the salesman was wonderful
The whole experience was amazing
Collection day was superb with limitless time allowing a comprehensive and extensively covered absolutely everything off

9 March 2026
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Reply from Lowdham Leisureworld - Nottingham

Thank you and we are so pleased that Kirby looked after you so well.

Rated 5 out of 5 stars

Thanks to the Lowdhams team and…

Thanks to the Lowdhams team and especially Caroline for making our recent buying experience relaxing and stress free. I highly recommend Lowdhams for their professional and courteous approach during the purchasing and handover process

9 March 2026
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Reply from Lowdham Leisureworld - Nottingham

Thank you for your review and we are delighted that Caroline looked after you so well.

Rated 5 out of 5 stars

We have always brought from lowdhoms swift 390

We have always brought from lowdham We have always had first class service. All staff are very friendly. Thank you dean in the awning section. And Kirby for selling us the caravan.

9 March 2026
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Reply from Lowdham Leisureworld - Nottingham

Thank you for your review and we are delighted that Kirby and Dean looked after you so well.

Rated 5 out of 5 stars

100% Recommend

We purchased our Swift 594 from Lowdhams in February. Adam was so incredibly helpful in talking us through the purchase process (we are not from the UK) and the team have been very patient answering our newbie questions.

We had a couple of modifications and add-ons and these were all done on time, as promised.

Being able to spend a couple of nights in the rally field were so appreciated so we could find our feet.

2 March 2026
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Reply from Lowdham Leisureworld - Nottingham

Thank you for your review and we are delighted that Adam was so helpful.

Rated 2 out of 5 stars

Shocking service support after buying…

Dropped the van off for a broken heater issue on the 31st Jan 2026…. It’s now march 6th and the vans had no moved an inch since the day I dropped it off (dispite them telling me it’s fixed waiting for QC this week. 2 days later and still no call to say it’s ready). 100% with gps proof the vans not moved in the slightest… I know this for a fact because if it had I would have had a call from the telemetrics company who monitor it and it records it in the app even if the van moves 2metres…

I’m beyond fed up… after spending £78,000 on my first camper it’s now been in for fixes not only at Ford but also lowdhams for a total of 6 weeks! The van has only done 3600 miles!

Service support is beyond a joke, zero updates without me chasing it up and then getting lied to about it it being fixed

Genuinely at the point of getting solicitors involved

6 March 2026
Unprompted review
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Reply from Lowdham Leisureworld - Nottingham

Thank you for sharing your feedback. I am sorry to hear that your experience did not meet your expectations. A member of our team will contact you today to help resolve these issues.

Rated 5 out of 5 stars

Customer Care

I had to order replacement parts from America for our trailer and have been grateful and impressed by the help and service Lowdams provided. Chloe Harvey went above and beyond to help get the parts from the states and has been prompt and diligent providing excellent customer care.

27 February 2026
Unprompted review
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Reply from Lowdham Leisureworld - Nottingham

Thank you for your review and we are delighted that Chloe looked after you so well.

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