Lowell Group Reviews 

Just answer the phone.

And stop moving the goalposts.

Geting letters from these clowns as well as from Overdales saying I owe a debt I have never heard of dating back to 2015. They claim to have sent the details of the debt (I have no debts, I have never used credit or had a loan etc so I know I have no debts) but the date they say to have started the claim/CCJ is from 2019 and was sent 1 month after a moved home to my old address. Convenient That. I Have left a review for Overdales and will not be providing any further evidence to Lowells either (Overdales review has been confirmed, this is the same thing so must also be confirmed unless the Overdales one is false, which I will be happy to show anybody coming to my door) as I know that if I wait just 1 more year the time limit for getting the debt will be over and the debt (that does not exist) will be written off. I have severe mental health issues, one of which is I am diagnosed as having ASPD (Sociopath) amongst other things. Keep sending the letters and wasting money and trees, I do not mind and shall just continue returning to sender. But you are not going to get a penny from me for something that is nothing to do with me.
I am giving no more information to you con artists, that would just be foolish of myself and I am Definitely not giving over ANY contact information so I can be hounded another way for a debt that doesn't exist. I have already provided evidence to make the Overdales review verified and this is for the exact same non existent debt. I shall wait the year out and get it written off. But if this review gets removed because Lowells believes it to be fake then I shall happily show it to anybody they send as proof they shouldn't be there (why would you send people to get something you admit to be fake?)

scammers, scammers!!!

fraudsters, I have never had a contract with British Gas, and you demand payment for it, your answers make no sense, you are thieves and fraudsters, the worst company in the UK, they should liquidate you

Think we need half stars. Absolutely unhelpful. Total bunch of cowboys. Customer service is shocking. Unsure if they understand the word of being polite. They were supposed to be looking into a case and put Absolutely.no effect in. They work on behalf if O2. Don't get me started on that. They took over Virgin mobile who I had never used. Had a FREE sim with them then O2 decided to bill me for it. I look forward to posting on their website.

Good Afternoon Lowell portfolio it's Annabelle I have received letter saying I owe a debt of 390 of a debt I no nothing about and you a threatening me with CCJ and I have learning difficulties and I have very depressed for the last week and I would like this account to be closed down please because you guys are saying I owe 02 390 which I no nothing about

Called them today, to become a business CUSTOMER. It was impossible to speak to someone, said the receptionist. I really had to email them. I asked why I could not speak to anybody. She actually said she did not know. Wen stating I already doubt their efficiency right now, by saying NO to a potential customer for new business, she said "yeah I understand not trustworthy". Followed by "but please email us". I said I'd take my business elsewhere...

So I had a VERY Shop! account back in 2015
It turned into a default and these tossees are still chasing me .. I bet it’s no longer on my credit report if this harassment does not stop I’ll be instructing my solicitors today to take legal action towards this company am sick and tired of this BS !!

Do not trust them at all. Sharks Chasing Money.
They convinced me not to go bankrupt, or do an IVA.
But to pay off my debt.
So I did and had to wait until 12 months for my credit score to improve.
Guess what.
They recorded 5 defaults against me.
How bad is that
I went months without good nutrition as made myself skint paying these over inflated debts.
Paying it all off absolute disgrace.
I now have to wait a further 3 years for what she promised.
When all they had to do when I called to complain was remove the defaults but to no avail
Don't be fooled by there nice voice and tone.
They took advantage of me.
I am mentally unwell and registered disabled.
I tried to take my own life because of how they treated me.
Shame on them
Hopefully I will make a full recovery.
But it's hard knowing you've been deceived and are very vulnerable.
I hope Karma comes for the company owners, there employees also the person who trained her and the person who took pleasure in conning me.

Absolutely fraudsters!!...my accounts have been closed but yet they still illegally and falsely report defaults each month on my credit file ...I have made a complaint to the ICO and the fca and dpo just waiting to hear back..another fight on my hands but I will take this all the way!

THIS COMPANY IS RAN BY PARASITES! THEY ARE CURRENTLY TRYING TO HARASS ME ABOUT A DEBT THAT IS STATUE BARRED! I HAVE CONTACTED THEM ONCE AND TOLD THEM THIS. NOW THEY ARE SENDING LETTERS TO MY ELDERLY GRANDPARENTS HOUSE KNOWING FULL WELL I DO NOT RESIDE THERE AS THEY ARE NOW TRYING THEIR LUCK WITH THEIR USUAL ILLEGAL TACTIC!, FIRST THEY SEND LETTERS TO AN ADDRESS THEY KNOW YOU ARE NO LONGER AT PURPOSELY SO YOU WON'T REPLY TO THEM SO YOU WON'T BE THERE TO RECEIVE THEM, THEN THEY WILL SEND YOU LETTERS BEFORE ACTION KNOWING YOU WON'T BE RECEIVING THEM THEN THEY WILL GET THEIR IN HOUSE FAKE SOLICITORS OVERDALES LEGAL WHICH IS IN FACT LOWELL FINANCIAL AT THE SAME ADDRESS THEN THEY WILL GO FOR THE COURT CLAIM AS IF YOU DO NOT DEFEND IT AS YOU ARE NOT AWARE THEY CAN OBTAIN A CCJ AGAINST YOU!!!! REPORT THEM TO THE FCA AND DEFEND ALL CLAIMS THEY MAKE IMMEDIATELY AS THIS COMPANY JUST LIKE PARASITES WILL CONTINUE TO HARASS YOU AND BREAK THE PROTECTION FROM HARASSMENT ACT 1997!!!!

Such scammers. My mum received a letter claiming she had mobile phone debt of £40. She has never ever missed a payment for a phone company now or in the past. Judging by other reviews it seems a common problem.

Update : As this is now in the hands of my legal representative, I WILL NOT BE ANSWERING YOUR DM'S.

Constant letters phone calls chasing a debt already paid tryed to go on there app very poor to does not give any option but to share info you will then receive letters from other company’s inc debts that are statute barred almost immediately. By all means talk on the phone just remember your adding blood to a shark pool these are not the alleged nice guys they will have paid peanuts for your debt to.

Trying to collect a non existing debt - shame on you for harassing humans in what has been an incredibly tough period of time in many ways for so many people.

The o2 debt doesn’t exist .. shame on you and your horrible ways.

Threatening with calls and letters can have significant impact on people’s health. Have some decency.

EDIT - STILL hounding over phone and email ...everytime a message comes through it's very anxiety provoking as a. it doesn't exist b. you're harassing me

EDIT AGAIN 19/03 - after o2 taking full ownership of their error (this took my 4 hours to sort out) I'm now guess what STILL being hounded via email and letter... do better.

I received a phone call a couple of weeks ago from, Lowells - saying there has been another mobile number added to my account - they said his name was called, Caine! The Customer. I asked why are they contacting me because I’ve gone through a bankruptcy and was dissolved 12 months later - in 2019 so I’m unsure why they have telephoned me!!

Ive sent a message to these email addresses investors (at) lowellgroup (dot) co (dot) uk lowell (at) montford (dot) london and talent (dash) acquisition (dot) UK (at) lowellgroup (dot) co (dot) uk. I got these emails from lowellbusiness (dot) co (dot) uk (forward slash) contact. Your complaint form only allows 500 characters I'm not pandering to your restrictions. So I sent a email stating if its not wiped by the 19th of January 2024 I will go to the ICO under the GDPR and the financial ombudsman as I have never had an account with BT PLC and I dont owe them £133.12 and you have frauduently obtained my DATA and threatened to send it on to a third party which is illegal use of my DATA!!! You have slanderously stated I have an account with BT PLC and owe them £133.12 which I dont and Im not doing your online chat as that means I have to sign up for a lowell account which I AM NOT DOING SO GET THAT STRAIGHT FOR A START!!! You have the mail to the above email addresses from me and you have till the 19th of January 2024 to remove all of my DATA and wipe this none existant ludicrous and fallacious bill you have sent me. This is all I have to say to you if it isn't sorted by the 19th of January 2024 you can expect to hear from the ICO under the GDPR and the financial ombudsman and a solicitor as I will be suing you.

You absolute disgrace.

I would give you minus 5 stars or minus a thousand stars you dont deserve to call yourself a company under company house you are a disgrace and get a life you sad individuals in a cost of living crisis you should be ashamed of your selves.

That is my final word on this you have till the 19th of January 2024 if it isnt sorted I am only contacting you through the above mentioned companies.

You horrible horrible people.

I received a phone call today from lowells regarding ccj debts from around 2005 and 2009.The lady said I was still liable to pay these debts and they can be enforced even though I've heard nothing from any debtors for over 13 years I explained that these debts are now statute barred to which I was told there not. I then spoke to a supervisor (Nick7453) who confirmed these debts are not statute barred and still enforceable. He also notified me he would not stop contacting me by phone or in writing even though I've requested this on medical grounds. I've researched all sites regarding ccj's after 6 years. Can a debt be chased after 6 years?
The time limit is sometimes called the limitation period. For most debts, the time limit is 6 years since you last wrote to them or made a payment.

I have now requested lowell to prove that the debt is not statute barred and to cease contacting me by trying to enforce dated debt.I have also made a complaint and I'm awaiting the outcome. I will update later.
Thanks for your reply Ben, what more details do you require .
if you read the above..the supervisors name and extention no is there.

The statute barred template from the citizens advice bureau has been emailed to: enquiries email
The complaint has been emailed to;
Complaintsresolution email

I have been harressed by email for months, email is addressed to someone that is not me. I get 2 emails sent with half an hr of eachother with the person's name spelt differently on each one with different reference numbers. Very suspicious. It is asking me to give them a call. I cannot email them back becuase it is a no reply email address and only contact details on their website is a phone number and address to send a written letter. I am certainly not ringing you up so you then have my details. I do have a common email address so the person in question may have done it in error but I am making this clear now, this is NOT ME. I do not have debt, I have never had debt. So under the GDPR rules, delete all my details immediately.

Received an email from a no reply email with my name referencing a debt for a company I don’t even have any contracts with. The email also shows the company has a 5-star rating with TrustPilot which is clearly false. Called the number in the email (0333 556 5700) and spoke with a representative who asked for my name. I advised I did not want to give my name in case this was a scam. He said he could not proceed without security checks or I could communicate with them via email. I then asked for two seconds while I quickly look up the company. He asked if I was doing a search on Google to which I responded yes. He then promptly disconnected the call.

*** UPDATE 18-Dec-2023 ***
After the response from Lowell to this review, I tried calling back the number and spoke to another representative who stayed on the phone line this time. I provided only the information I saw they had from my email. It seems they do have a “debt” amount, but not one I agree I owed. That company was paid up and the balance they claimed I owed was very small (under £70) which they say I’ve owed for nearly 10 years but only now am getting contacted about. I asked for backup of the amount owed since it does not match my memory and they were unable to provide sufficient back up.

So, although the initial call made me believe this was a fraudulent company, perhaps they may be legitimate although in my case the “debt” is not. I’ve never had any debts so this experience was not nice. This could be an issue with the company they purchased the debt from though. In any event, based on today’s call I have changed my rating from 1 star to 3 stars because the representative did seem to be honest.

Blocked me from live chat for saying wt f(abbreviation) and saying I don't like their company. Chasing me for a small debt that's over 6 years old. I DONT like their company, they are scummy and will hound you. Don't pay them unless it will affect your credit report

Edit: that's a lie rebecca