Lower Park  Reviews 310

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the hats, for their excellent quality and unique designs. Many people appreciate the high-quality materials used and the durability of the items, often noting that they last a long time. Consumers frequently mention the hats as conversation starters and express their satisfaction with the overall aesthetic and craftsmanship. People are also very happy with the distinctiveness of each hat, often describing them as pieces of art. The designs and the overall look of the hats are highly valued, with many reviewers building collections due to their appeal and the special feeling each hat provides.

What people talk about most

Product

Clients share positive opinions on product quality and design. Customers consistently praise the hats,... See more

Quality

Reviewers express high satisfaction with the quality of the products. Customers consistently praise the hats... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As expected, yet another Lower Park hat goes into my bag of infinite holding. These five panel regular brims are the apex. Now don't get me wrong, I've looked for other brands that go the extra mile o... See more

Rated 5 out of 5 stars

Great product - got 3 hats, all of which were awesome. Had a question, emailed Lower Park and they replied next business day even went above and beyond to accommodate a request I had. Shipped and rece... See more

Rated 5 out of 5 stars

Had a mishap with shipping and Lower Park responded to my support request very quickly and proposed an equitable solution. And of course, great quality hats too.

Rated 5 out of 5 stars

I originally ordered the Noite hat but it was sold out, was offered a 50% discount but decided to go with the Azzano hat instead. customer service is phenomenal and their hats are top notch. cant wait... See more


Company details

  1. Hat shop

Written by the company

Lower Park is dedicated to hand-sourcing textiles from different countries around the world. We promote travel and internationality through limited edition products with worldwide backgrounds.


Contact info

4.9

Excellent

TrustScore 5 out of 5

310 reviews

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Rated 5 out of 5 stars

Great quality cap!

Great quality cap. A few loose stitches, but nothing terrible. Excellent service. No import fees and quick delivery. The only thing I could think of is that it came in a nondescript box with only the cap in it. Maybe something like a flyer or a sticker with the logo on it would fluff it up a little. Other than that, great!

26 June 2023
Rated 5 out of 5 stars

Lower Park is an absolute gem

Lower Park is an absolute gem! Their hats are exceptional, and their service is stellar. I highly recommend them for all your hat needs. 5 stars!

27 May 2023
Rated 5 out of 5 stars

High Quality

One of the guys I work with introduced me to Lower Park. I found a hat that looked great and thought I'd give them a try. They hold true to his recommendation. Their quality is very high. The hat fits well and is very comfortable. I love me new hat and I'm sure I'll be back for another!

17 May 2023
Rated 5 out of 5 stars

What an amazing experience

What an amazing experience! Usually you have to go through the “runaround” to get help, but not with these guys! Thank so much for working with me at the highest level of customer service I have received in a while!!👊🏼🤓

24 April 2023
Rated 1 out of 5 stars

I ordered my hat weeks ago

I ordered my hat weeks ago, I live in Dundee and the package arrived in Edinburgh (one hour away!) a few weeks ago and supposedly and now it's saying it's still delayed. It's not like your delivering freight! it's a small cap, waiting time is way too long and i'm still waiting for it arrive.

17 April 2023
Rated 3 out of 5 stars

One hat was perfect

One hat was perfect, the other had some quality control issues. It was missing the flag that tells you where the material was from, there was Pickering of the fabric along part of the seems, and plenty of loose threads. Looked like it was the last hat made at the end of an exhausting work week.

20 December 2022
Rated 1 out of 5 stars

hat wasn't even in stock and no refund given

I ordered a hat in the black friday sale as a Christmas present. I didn't receive any dispatching information so sent an email. they responded saying that my hat wasn't actually in stock and they had made a mistake and asked if I would like a refund or a new hat (which would take 2 weeks. I kindly asked for a refund due to the postal strikes in the UK I did not want to risk it getting lost and it definitely wouldn't have arrived in time. since then I have received no refund and all my emails are being ignored. I think that this is awful due to it being a fault from no one else but themselves.

8 December 2022
Unprompted review

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