What piss poor service.. dont have a problem selling you a product. But dont want to know you after you bought it. Call center is absolutely beyond functional. No one understands plain simple English.... See more
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The eagle 7 worked great for a year then I decided to upgrade two a triple shot so I could get side scan. From everywhere I saw it said it was compatible and it has the same plug in. When I get the ne... See more
Lowrance makes so many different versions of the same item it's very difficult to determine which version you need. My local sporting goods store dropped Lowrance for roughly the same reason. They'd... See more
Company replied
I've always liked Lowrance, so I'm probably a little partial. We'll see how things turn out in the big picture. If I continue to have problems with the GPS "seeing the sky," I am going to be extremely... See more
Company details
Information provided by various external sources
Lowrance has been a leader in marine electronics since it invented the first consumer sonar device in 1957 -- The Little Green Box. In the years since, Lowrance has never wavered from its purpose to push the envelope of innovative performance to help anglers find and catch more fish. Our most popular products include Fishfinders, Chartplotters, Radar and Sonar. We simply help you find more fish easily. Approximately one million Lowrance products are now being sold every year. One important reason for this success is the extent of the product range. And it is equally important that the Lowrance brand has become associated with more innovations, new patents and distinctions than any other brand in the marine electronics industry.
Contact info
4500 S. 129th East Avenue, Ste. 200, 74134-5885, Tulsa, United States
- lowrance.com
Hasn’t replied to negative reviews
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You cancelled my payment then sent…
You cancelled my payment then sent emails that I didn’t recognize asking me to pay. I don’t trust email request for money. Too many spammers. I finally called and paid by phone. The lady was really helpful. You really have to jump through hoops to talk to someone. Your automated q&a format was worthless. I love the product but hate your system. My original transaction was seamless but went downhill after that. I was ready to return the item and buy Garmin.

Reply from Lowrance
delivery was great
Easy web site
The item was easy to find with the pictures on the website and it arrived much faster than I expected. I do wish they made plastic items a little more durable, but I suppose they need to make money.
Could not update elite 5
easily found what I was looking for at…
easily found what I was looking for at a reasonable price. The shipping was fast.
Fast service, great product.
Ordered a new lorance hat, I received it fast and hat is well made and exactly as shown.
Bait and Switch and Don't honor their own Promos
Two things. I purchased all Lowrance Units on my new 2022 Lund Pro V Bass including two HDS units and a Ghost with Active Target and 3-1 nose cone because of the ability to create water ski tow profiles linked to my 250 Pro XS Mercury. I then picked up my new boat only to find out Lowrance discontinued this interface. 100% bait and switch! Also I purchased everything during the time you had a promo active but even though everything was purchase during the promo, you would not accept it because my boat delivery was delayed a month and I missed the window to submit even though when I called Lowrance during my purchase they assured me this would not be a problem but failed to mention the most key point of having to get the paperwork started prior to me receiving the boat and units.
Great price fast shipping
Great Buy and super fast shipping
The customer service rep was helpful
The customer service rep was helpful, but I was disappointed that you cannot directly hook up an ice transducer directly to my elite TI2 unit. That was an expensive unit to not have a transducer available.

Reply from Lowrance
Poor customer service
The lowrance unit I got is great it's the customer service that sucks no phone number second party customer service it took 2 days to get a email to look into my problem and 30sec. To take my money I want the old days back

Reply from Lowrance
Super fast shipping!
Well made
Well made, works exactly as described. I love the active imaging. Best fish finder i have ever owned.
All questions answered
Not happy with shipping time
Can not rate you. I have not received it yet, over 7 days since shipped, not good

Reply from Lowrance
I received my Lowrance HDS 12” bracket…
I received my Lowrance HDS 12” bracket on schedule. I am still disappointed the original one broke in the first place and I had to spend $60 to replace it.

Reply from Lowrance
HDS Protective Caps
I was told by lowrance online rep that the HDS protective caps kit would fit on the Elite FS 7, the black connection on the far right side did not have a protective cap included that fit.

Reply from Lowrance
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