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Lowratecarfinance Reviews 

236
•
TrustScore 5 out of 5

4.9

Car finance and loan company
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Review summary

Created with AI, based on recent reviews

Looking at 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and friendly demeanor, making the entire process easy and stress-free. The company's service is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, often exceeding expectations for car finance applications. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that paperwork is processed rapidly and communication is clear from start to finish. Many customers also commend the exceptional customer service, where staff go above and beyond to ensure all queries are answered and deals are secured promptly.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, friendliness, and... See more

Service

People report positive experiences with service, often describing it as friendly, polite, and efficient.... See more

User experience

Users describe positive interactions with user experience, consistently highlighting the process as quick,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the staff for being patient,... See more

Response time

Clients share positive opinions on response times, frequently highlighting the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

That I can speak to a human, who has the patience to explain if I don't understand something. It's a big thing these days, taking out finance, borrowing money when times are hard so need everythin... See more

Rated 5 out of 5 stars

I dealt with a person called Dan from LRCF and he made everything very easy and straight forward, coming from someone who hasn’t had to apply for finance before and being completely new to it all, he... See more

Company replied

Rated 5 out of 5 stars

Trust me I have always have fear for long paper work and processing time but Lowratecarfinance has totally convinced me with their excellent service. They have proven to be the best . Great customer a... See more

Company replied

Rated 5 out of 5 stars

Dan and sam were both so helpful. Explaining every step of the way in detail to make sure I understood the agreement fully before signing anything. They were both friendly and had excellent customer s... See more

Company replied

Company details

  1. #25 of 63 best companies in Car finance and loan company

Written by the company

Low Rate Car Finance is a vehicle finance broker specialising in comparing the best finance deals so you don't have to.

Contact info

4.9

Excellent

TrustScore 5 out of 5

236 reviews

5-star
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1-star

Asks customers to review

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4.9

All reviews

(236)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Superb Customer Service Experience

My customer service experience with Will was superb. He was patient, diligent and respectful all through the process. He was persistent and transparent and giving me assurances, protecting my interest and tried to help look for the best deal options for me.

10 April 2026
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

Sam was brilliant

Sam was brilliant, helpful and made the process very easy, talking me through pricesses i was struggling with. Nice guys and efficient company

25 March 2026
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Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

So easy to purchase a vehicle from…

So easy to purchase a vehicle from these guys. Quick simple and so helpful.
Nice clean motor and great price.
Definitely buy from this company again.

1 April 2026
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

Offering better and delivering....

Being offered to search to find the best finance results and believing they can do much better than the results that came and offering so much and delivering a tremendous service and deal. Dan made a possible good day into an amazingly great day.

4 April 2026
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

A1 service

A1 service , very helpful. Highly recommended. Amazing car very happy customer

28 March 2026
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

Brilliant services

Fast and efficient responses, very good information provided and very clear instructions, to move you forward with your requirements

25 March 2026
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

Got the job done

Got the job done, clear communication, helped where needed. Got the job done quick and efficiently

24 March 2026
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Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

Trustworthy

Honest
Helpfully
Reliable

19 March 2026
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

Quick and stress free process.

Helpful, efficient, timely communications. The whole process was smooth and stress free. Thank you!

18 March 2026
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for your review Shelley!

Rated 4 out of 5 stars

Good communication between myself and…

Good communication between myself and the organization:)

9 March 2026
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Reply from Lowratecarfinance

Thanks for your review. We'd like to understand how we could improve our service to make the 4* review a 5!

Would you be able to email us please letting us know how we can do better?

Thank you

Rated 5 out of 5 stars

Dan was extremely helpful

Dan was extremely helpful. Very informative and easy to work with. Answered every question I had in a matter of minutes without once putting me on hold for 15 minutes like I’ve had before and was just really professional. The whole thing didn’t take long at all and within a few emails and forms we had done everything now I’m picking my new van up tomorrow. It really couldn’t have been simpler.

6 March 2026
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for your review!

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