Actually, the Shop is not so bad. It is a low priced clothing, therefore maybe quality of fabrics a bit lower too but overall quality of clothing is ok. Attention: returning items is not a real option... See more
Company replied
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Review summary
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STAY AWAY FROM THIS “COMPANY” They have still not given me my refund after sending me an outfit that looked nothing like what they advertised and missing a belt. They are only concerned with their i... See more
These are scammers. Check lozendafashion.de and lozedafashion.nl reviews on trustpilot for more horror stories. Very low quality chinese fabrics, one wouldn't put them on a stray dog. They advertise t... See more
Company replied
2.5
Poor
118 reviews
Replied to 87% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
I recently ordered a jacket from…
I recently received a jacket which was too small ( my fault - I should have ordered a bigger size). I contacted the company and they were very efficient and prompt in their response and in offering ways to solve the problem.
8 April 2026
Unprompted review
Reply from Lozendafashion
Hello Margaret,
We have just sent you an email and would appreciate it if you could get back to us as soon as you have a moment. We are very interested in resolving this matter for you.
Kind regards,
Lozenda Fashion
I had an issue I ordered the wrong…
I had an issue I ordered the wrong color. Unfortunately, due to the fact Lozanda try to rapidly ship to customers, they were unable to change the color in time. But, they kept in contact and responded in good time with every message. I trust this place and reccomend buying from here. I will test the products once they arrive, but I can confirm the service is good
28 March 2026
Unprompted review
Reply from Lozendafashion
Hello,
Thank you for your detailed feedback. We appreciate your understanding regarding the order processing time and are pleased to hear that you were satisfied with our communication and service. Your trust and recommendation mean a lot to us.
Kind regards,
Lozenda Fashion
Extremely happy with my acquisition.
5 April 2026
Unprompted review
Reply from Lozendafashion
Hello Fayette,
Thank you for your kind feedback. We are delighted to hear that you are extremely happy with your acquisition and truly appreciate your support.
Kind regards,
Lozenda Fashion
⚠️ WARNING
⚠️ WARNING: Possible misleading online store – Lozenda Fashion
I ordered a gift from Lozenda Fashion, who claim to be based in the Netherlands. After payment, I received emails saying my parcel is “on the way”, but for more than 5 days the tracking has not updated at all.
The tracking link provided does not show a real courier (no DHL, PostNL, etc.) and appears to be a generic or fake tracking page. When I contact the company, I only receive vague responses and no clear proof that the parcel has actually been shipped.
This raises serious concerns:
No valid courier tracking details
Repeated “in transit” messages with no movement
Lack of transparency about shipping
I would strongly advise others to be cautious before ordering from this website until they can provide proper, verifiable shipping information.
I am currently considering a chargeback due to non-delivery.
If anyone else has had a similar experience, please share.
30 March 2026
Unprompted review
Reply from Lozendafashion
Hello Samatha,
Thank you for your feedback. We’re sorry to hear about the concerns with your order. We’ve reached out to you directly via email to provide assistance and clarify the status of your shipment. We hope to resolve this quickly and ensure your order reaches you without further delay.
Kind regards,
Lozenda Fashion
Order feedback
My order was dealt and processed really quick. The product seems good quality.
The only negative I had was it took over 3 weeks for me to receive my order.
2 April 2026
Unprompted review
Reply from Lozendafashion
Hello Aaron,
Thank you for your feedback. We’re glad to hear that your order was processed quickly and that you’re satisfied with the product quality. We sincerely apologize for the delay in delivery and appreciate your patience. We will continue working to improve our shipping times and hope to serve you better in the future.
Kind regards,
Lozenda Fashion
ABSOLUTELY TERRIBLE
ABSOLUTELY TERRIBLE, Ordered a 2 piece suit in Teal for my wife, wrong colour, cheap and nasty material, Avoid at all cost
31 March 2026
Unprompted review
Reply from Lozendafashion
Hello Gordon,
We’re really sorry to hear about this! Please send us a message so we can help sort everything out and make it right for you.
Kind regards,
Lozenda Fashion
Poor quality priduct
Bought a pair of trousers that were awful quality. Emailed the company twice to request information regarding their returns & refund policy. Had no response. For what I was charged, it looked like I could've made the trousers myself. Very very dissapointed
29 March 2026
Unprompted review
Reply from Lozendafashion
Hello Mj,
We have just sent you an email and would appreciate it if you could get in touch with us as soon as you have a moment. We are very interested in resolving the matter for you.
Kind regards,
Lozenda Fashion
Reply from Lozendafashion
Hi Penelope,
Thank you for your feedback. We’re pleased to hear the item met your expectations and that you’re satisfied. We appreciate your support.
Kind regards,
Lozenda Fashion
The items arrived safely
The items arrived safely, but the bag was torn and it looked like it had been through a lot during transit. Thankfully the clothes inside were fine, but the presentation needs work.
20 March 2026
Unprompted review
Reply from Lozendafashion
Hi Nyzel,
Thank you for your feedback. We’re glad to hear the items arrived safely and that the clothes were in good condition. We appreciate you bringing this to our attention and will work on improving our packaging and handling to ensure a better experience.
Kind regards,
Lozenda Fashion
The clothes look good
The clothes look good, but the sizing is definitely small. I ordered my usual size and it’s very tight. Next time I’ll definitely size up.
15 March 2026
Unprompted review
Reply from Lozendafashion
Hi Sekseid,
Thank you for your feedback. We’re glad to hear you like the clothes, and we appreciate your note about the sizing. We appreciate your support.
Kind regards,
Lozenda Fashion
If you want something trendy for a…
If you want something trendy for a one-time event, this place is great. But if you’re looking for high-quality basics that last years, you might want to look elsewhere. The material feels a bit synthetic to the touch.
20 March 2026
Unprompted review
Reply from Lozendafashion
Hello Wijey,
Thank you for your feedback. We appreciate your honest perspective and will continue working to improve the quality and feel of our materials while offering stylish options for every occasion.
Kind regards
Lozenda Fashion
I liked the items I ordered
I liked the items I ordered, but it took almost three weeks to get to me. If you’re in a hurry, this might not be the best place to shop.
14 March 2026
Unprompted review
Reply from Lozendafashion
Hello Toosley,
Thank you for your feedback. We’re glad to hear you liked the items you ordered, and we appreciate your patience with the delivery time. We’ll continue working to improve our shipping experience.
Kind regards
Lozenda Fashion
I bought a jumper from here for 50 euro…
I bought a jumper from here for 50 euro thinking it wyld be good quality, but it's just made from cheap plastic material I could have got from temu for 12! Not happy not satisfied, will never shop here again
23 March 2026
Unprompted review
Reply from Lozendafashion
Hello Jackie,
Thank you for your feedback, and we’re sorry to hear about your experience. This is certainly not the impression we want to leave, and we take your concerns seriously. Please contact us directly via email so we can look into this matter and work toward a suitable solution for you. We appreciate the opportunity to make this right.
Kind regards,
Lozenda Fashion
Great value for money
Great value for money. Stylish, well-made, and delivered faster than expected. Happy!
14 March 2026
Unprompted review
Reply from Lozendafashion
Hello Deena,
Thank you for your positive feedback. We’re delighted to hear you’re happy with the quality, style, and delivery speed.
Kind regards,
Lozenda Fashion
Ordered two sweaters and they look…
Ordered two sweaters and they look good. Material feels okay, not super fancy but decent. The website is easy to browse. Just wish there were more customer photos of products.
20 March 2026
Unprompted review
Reply from Lozendafashion
Hello Emma,
Thank you for your feedback. We’re glad you are happy with your sweaters and appreciate your suggestion and will take note of this.
Best regards,
Lozenda Fashion
Reliable store
Reliable store, good communication throughout. Product quality is exactly what I expected.
12 March 2026
Unprompted review
Reply from Lozendafashion
Hello Brayden,
Thank you for your kind feedback. We’re pleased to hear you found our store reliable, with good communication, and that the product met your expectations.
Kind regards,
Lozenda Fashion
Fast Delivery, Exactly as Shown
Lozenda Fashion impressed me with quick delivery and clear order updates. My puffer jacket arrived safely and exactly as shown on the website.
12 March 2026
Unprompted review
Reply from Lozendafashion
Hello Manuel,
Thank you for your kind feedback. We’re delighted to hear that you were happy with the fast delivery and clear updates, and that your puffer jacket arrived exactly as shown.
Kind regards,
Lozenda Fashion
Perfect Gift, Beautiful Details
I gifted a boho dress to my friend, and she couldn't stop smiling. The elegant lace details and soft fabric made it special. Lozenda Fashion makes gifting easy and delightful.
12 March 2026
Unprompted review
Reply from Lozendafashion
Hello Nataly,
Thank you for sharing! We’re thrilled your friend loved the dress—making gifting special is exactly what we aim for.
Kind regards,
Lozenda Fashion
Ordered a jacket and it looks even…
Ordered a jacket and it looks even better in person. Love it
16 February 2026
Unprompted review
Reply from Lozendafashion
Hello Shirlene,
Thank you for your wonderful feedback! We’re thrilled to hear you love your jacket.
Kind regards,
Lozenda Fashion
Quick shipping and well-packaged
Quick shipping and well-packaged. The pullover is super comfortable. But their customer support responce is a bit slow.
7 March 2026
Unprompted review
Reply from Lozendafashion
Hello Mitchel,
Thank you for your feedback! We’re glad to hear you’re enjoying your pullover and that the shipping met your expectations. We also appreciate your note about our customer support response time and will work on improving it.
Kind regards,
Lozenda Fashion
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