LPG Shop Reviews 

905
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for providing clear guidance, making product selection and system assembly remarkably simple, smooth, and entirely stress-free. Buyers also emphasize the outstanding quality of the items purchased and the impressive responsiveness of the support team whenever technical assistance is required. Moreover, shoppers appreciate the exceptionally fast shipping times and the care put into packaging orders securely. However, some people mentioned occasional delivery delays or minor missing parts upon initial arrival. Reviewers noted that these shipping hiccups were promptly handled and replacements were sent quickly by the team to ensure customer satisfaction.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items such as high quality gas... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast postage and quick arrival... See more

Staff

People report positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising knowledgeable staff members who... See more

Service

Customers had positive experiences with service, frequently highlighting helpful staff, fast delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend this business enough — from fast delivery to unbelievable customer service. After installing the equipment, I ran into an issue I couldn’t figure out. One email and a quick phone cal... See more

Rated 5 out of 5 stars

I bought my second Safefill 10kg cylinder from the LPG shop, Leicester this week. I bought the first one in February for a new motorhome that was due to arrive in March and am delighted with the weig... See more

Rated 5 out of 5 stars

Excellent service. When I was struggling to plan a refillable gas system I rang up and Wes had it sorted in no time and really quick delivery.. Highly recommended.

Rated 5 out of 5 stars

Good products and knowledgeable staff, and when there was a delivery problem with my items (a small order) Mario the customer relations manager helped sort it out without fuss. Many thanks!


Company details

  1. Car accessories shop

Information provided by various external sources

Biggest LPG Conversions Systems Online Shop Worldwide. Parts and Accessories , Equipment for Autogas and LPG.


Contact info

  • Putney Road West, LE2 7TD, Leicester, United Kingdom

  • lpgshop.co.uk

4.8

Excellent

TrustScore 5 out of 5

905 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(905)

64 reviews in the last 12 months

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Rated 4 out of 5 stars

My item has not arrived. My item has not arrived, and they state overnight delivery, I should gave well received it by know, and it's coursing quite a delay. Will be calling the company tomorrow

My item has not arrived, and they state overnight delivery, I should have well received it by know, and it's coursing quite a delay. Will be calling the company tomorrow.
This is my update:
Having spoken with the company, the issue with not receiving my item was, and still is with delivery company. Lpg have sent me out a replacement item ordered yesterday and arrived today, they have also stated that they will refund me the original postage, and I trust that this will be honoured.
In the way they have dealt my case, I could not ask for anything better, Mario was most gracious and extremely helpful and I thank you kindly for that .
Kind regards, Aubrey.
Ps don't for get the postage refund!

27 December 2024
LPG Shop logo

Reply from LPG Shop

Thank you for your review and understanding Mr Hinds

Rated 5 out of 5 stars

Excellent Service!

I arrived in UK with my Romanian-registered dual-fuel Dacia Jogger on Saturday, 21 December and quickly realised I could not refuel with LPG. ******!!! After some searching, I placed an order for an 'M10 Dish to UK Bayonet Filling Point Adapter' late on the evening of Sunday, 22 December. It was dispatched by FedEx and arrived at 09:30 on the morning of Tuesday, 24 December. By 10:00 I'd fuelled up. A well-engineered adapter and amazing service. Highly recommended!

24 December 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service.

Ordered some fittings and hose late afternoon, realised that I had forgotten to add a couple of the fittings, phoned and spoke to Mario to find out the order had already been dispatched. He told me just to order and he would do what he could do and both packages turned up the next morning. Amazing service.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful advice over the phone

Very helpful advice over the phone. Excellent delivery time. One small item missing but posted out to me first class and arrived the next day. Excellent service. Will use again.

28 November 2024
Unprompted review

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