Leisure Park Internet Solutions (LPIS) Reviews 366

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and professionalism of the staff. Many people appreciate the efficient installation process and the reliable technology, noting significant improvements in internet speed and connectivity. The user experience, from initial inquiry to setup, is frequently described as smooth and positive. However, some customers also noted occasional issues with WiFi reliability, experiencing buffering or intermittent service. A few other people felt dissatisfied with the support for these issues, particularly regarding response times and availability outside of business hours.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the efficiency, professionalism, and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being friendly,... See more

Technology

Users describe positive interactions with technology, praising the super-fast and efficient installation... See more

Website

Consumers generally express satisfaction with the internet service. Many reviewers highlight the fast and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the quick and easy... See more

Based on these reviews

Rated 5 out of 5 stars

Great communication throughout. Good guys with a good fibre service. From first enquiry to install and connection, a high standard of communication was maintained. Accurate describing things like le... See more

Rated 5 out of 5 stars

We were looking for WiFi for our static caravan and the site suggested LPIS. Within 2 weeks of contacting LPIS we had the hub installed and were up and running. The speed of the WiFi is excellent and... See more

Company replied

Rated 5 out of 5 stars

I contacted a very pleasant lady who went through the options available for us. She then informed me that there was already a system installed on our static caravan. I was going to get it replaced but... See more

Company replied

Rated 5 out of 5 stars

After contacting LPIS was told it would take 3-4 weeks to install, within 3 weeks installed by lovely man who explained everything and received email confirming when direct debit would be taken out. R... See more

Company replied


Company details

  1. Internet Service Provider

Written by the company

We provide home standard internet to your Caravan, Mobile Home or Lodge to over 100 different sites. On most sites we can supply Direct To Van (DTV) or Hotspot - Pay as you go options and complete Park Internet.


Contact info

4.8

Excellent

TrustScore 5 out of 5

366 reviews

5-star
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1-star

Replied to 71% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

All round excellent service

The fitter, Gwion, turned up on time on a horrible windy & rainy day.
I had bought 25m of ethernet cable for me to run under my caravan & into the back bedroom. I asked if he could just pass the end through the main hole he'd drilled and I would then run the rest into the bedroom myself.
After making the hole slightly larger, Gwion very kindly passed the cable through the hole behind the TV and also drilled the hole in my bedroom floor beneath the desk/dressing table. I am now able to get wired internet at the back of the caravan as my partner works from there and her company won't allow wireless to reduce the risk of dropouts with VOIP calls.
All in all, a brilliant service from a genuinely friendly guy.
Thank you again, Gwion.
LPIS - he's a keeper 👍🏻
LPIS's Customer Service has also been faultless. 10/10

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Great communication throughout.

Great communication throughout.
Good guys with a good fibre service.
From first enquiry to install and connection, a high standard of communication was maintained. Accurate describing things like lead times, all the 'what, when and how' answered and the process matched the description.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

The gentleman brought the wire in…

The gentleman brought the wire in fitted an aerial on the side of our lodge.Then he came back in and sorted the hub out.Went on his laptop and did his usual task but it seemed it wasn’t running at normal speed.He stayed at this for ages and eventually he got us to full speed.He was a credit to your company.Thank you so much

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Good Service

Engineer friendly, tidy and very helpful. Installation didn't take long with minimum disruption.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Installation Engineer!

The installation happened reasonably quickly after signing up for the service.
The installation engineer was brilliant. Very careful and considerate about the caravan, cleaned up when he finished and made sure I was happy before leaving. I thoroughly recommend him.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Installation of internet

Justin came to my static caravan at Sands of Luce and the level of service was excellent. He was so efficient, pleasant and very helpful. He came with the correct tools for the job and left no mess whatsoever. Talked me through the process of where the cables would be coming in and when he left you wouldn't have known anything was done. Thank you Justin.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Contact to tell us an ETA was made and the install took less the 30mins the man was pleasant and knowledgeable. A great service

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Static Caravan Internet…

Got these guys to install my internet in my new to me static caravan,great service from start to finish, install guy was a gent.

From initial call to instal was a pleasure.

6 April 2026
Unprompted review

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