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LR Centre Ltd Reviews 

17,394
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery, with many receiving their orders quickly, even for international shipments. People consistently highlight the high quality of the products, noting that parts are often a perfect fit and exactly as described. The service is frequently described as excellent, with staff being helpful, knowledgeable, and providing great communication throughout the ordering process. However, some customers also noted receiving incorrect parts, with items not matching descriptions or being sent multiple times. A few other people also felt that there were occasional issues with delivery, including lost items, delays, or unsatisfactory packaging.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed and... See more

Product

Reviewers highlight positive aspects of product quality, with many noting that parts are of good quality, fit... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its promptness, helpfulness, and... See more

Order

Consumers generally report positive experiences with their orders, often highlighting fast shipping and... See more

Quality

Users describe positive interactions with quality, consistently praising the good quality of parts and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered reupholstery kits for passenger and driver seats. All good. Subsequently ordered reupholster kit for centre seat but ordered the wrong one. (My fault entirely). Phoned and spoke to Luke. Very... See more

Company replied

Rated 5 out of 5 stars

LR Centre are always quick to process and send the items I order and one of the best things is at the checkout you get the full amount including shipping charges plus customs & duty payments up fron... See more

Company replied

Rated 5 out of 5 stars

I had to replace the rear upper control arm on my Discovery 4 due to a shot bushing. I ordered those parts on a Norwegian web shop, but when I disassembled, I saw that the ballbushing on the spindle n... See more

Company replied

Rated 5 out of 5 stars

Easy to find what I wanted, Defender alloy wheel nuts. The product is excellent quality especially the locking wheel nuts and the key. Inferior ones can be susceptible to twisting and poor fit. Very q... See more

Company replied



Company details

  1. #50 of 92 best companies in Auto parts shop
  2. #8 of 13 best companies in Car Body Parts Supplier
  3. #70 of 134 best companies in Car accessories shop
  4. #6 of 7 best companies in Wheel Shop

Written by the company

Welcome to LR Centre Ltd, where our journey in providing high-quality Land Rover parts and accessories began over 40 years ago. Founded by Bernie and Colette Morris, our family-run business has evolved from a small-scale operation catering to family and friends, to a renowned global supplier in the Land Rover community. Our extensive catalog showcases our commitment to Land Rover enthusiasts, featuring a diverse range of products from tailgate components, engine and gearbox mountings, to towing equipment and cooling and heating systems. We specialize in both petrol and diesel model parts, ensuring every Land Rover owner finds what they need. At LR Centre Ltd, we are not just about parts; we are about the Land Rover experience. Our selection includes interior and exterior protection items, seats and seat belts, service kits, suspension equipment, and much more. For those who live the Land Rover lifestyle, we offer a range of clothing, accessories, dog accessories, and even camping gear. Our dedication to quality and customer satisfaction has been the cornerstone of our growth. We are here to support your Land Rover journey, providing the parts and expertise you need to keep your adventure going.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(17,394)

3,130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Painless shipping to my forwarder in…

Painless shipping to my forwarder in the UK and arrived in Kenya within 2 weeks. Exactly what I ordered, fitted and working well.

4 July 2026
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello,

Thanks for the great feedback! We’re really pleased your order arrived safely in Kenya and that everything was exactly right.

It’s great to hear the parts fitted well and are working perfectly.

Kind regards,
LR Centre LTD

Rated 5 out of 5 stars

Arrived on time

Arrived on time, well packaged(contained glass), good quality for the price, very happy

25 June 2026
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello Steve,

Thanks for the brilliant feedback! We’ll pass your comments on to the team — they’ll be pleased to know the care taken with packing your order, particularly with a glass item, was appreciated.

It’s great to hear you were happy with the quality and overall experience.

Kind regards,
LR Centre LTD

Rated 5 out of 5 stars

Brilliant company

Brilliant company , easy to deal with and knowledgeable if you talk to them

4 July 2026
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello Les,

Thanks for the brilliant review! It’s great to hear you found us easy to deal with and that speaking with the team helped.

Sometimes a quick conversation is all that’s needed to find the right solution, so we’re glad we could help.

Kind regards,
LR Centre LTD

Rated 5 out of 5 stars

LR Centre are always quick to process…

LR Centre are always quick to process and send the items I order and one of the best things is at the checkout you get the full amount including shipping charges plus customs & duty payments up front
and since I live in Canada this is perfect and the items often arrive in in about five to six business days.
good business to deal with.

21 June 2026
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello Anthony,

Thanks so much for the fantastic review! We’ll be sure to share your comments with the team — they’ll be really pleased to know that the quick processing, clear checkout, and international delivery service are making a difference.

We always want customers to feel confident when ordering from overseas, so it’s great to hear that the process works well for you in Canada.

Kind regards,
LR Centre LTD

Rated 5 out of 5 stars

Helpful and friendly parts department…

Helpful and friendly parts department found the part numbers for me as I didn’t know them and then I ordered online which was a simple task.
I have now used LR Centre on several occasions and they have always been great.

4 July 2026
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello Shaun,

Really appreciate you taking the time to leave this review! We’re pleased our parts team could help identify what you needed and make the online ordering process nice and straightforward.

It’s great to hear you’ve returned to us multiple times and that the service has continued to meet your expectations.

Kind regards,
LR Centre LTD

Rated 5 out of 5 stars
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello,

Really appreciate your review! We know how important it is to get the right quality parts at a sensible price, so we’re pleased we could provide that for you.

We’ll keep working hard to offer a great range for Land Rover owners.

Kind regards,
LR Centre LTD

Rated 2 out of 5 stars

To be honest

To be honest, first purchase was quick and efficient they send it within 6 days so I trusted them and i made the second purchase now almost 21 days and still didn’t receive it
However they said the item I purchased not with them and they need to call the supplier !
My question is how come you sale something you don’t have it and when I asked them they said the website sometimes gives a wrong information, as a very famous company like LR they should keep their reputation as they depend on it.
Thanks

2 July 2026
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello Saeed,

Thank you for taking the time to leave your feedback, and please accept our sincerest apologies for the delay with your second order.

We completely understand your frustration, especially after your first experience with us was quick and efficient. Unfortunately, on this occasion, one of the items in your order was not available from our stock, and our website did incorrectly show the item as being in stock. We are truly sorry for this and appreciate how disappointing it must have been to find out after placing your order.

We are continually working to improve our stock information and communication to prevent situations like this from happening.

We are glad that you have now received your order, and we appreciate your patience and understanding while we worked to get this resolved.

Thank you again for your feedback and for choosing LR Centre LTD.

Kind regards,
LR Centre LTD

Rated 5 out of 5 stars

Delivered on time

Delivered on time , packed well.

26 June 2026
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello Geraint,

Thanks for the kind words! We’re glad your order arrived on time and was well packaged.

We really appreciate you taking the time to share your experience.

Kind regards,
LR Centre LTD

Rated 5 out of 5 stars

Good experience

Good experience and quick service

3 July 2026
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello Amid,

Thanks for the great review! We’re really happy to hear everything went smoothly and that our quick service made a difference.

It’s always good to know we’ve helped make the process easy.

Kind regards,
LR Centre LTD

Rated 5 out of 5 stars

My order arrived ultra quick brilliant…

My order arrived ultra quick brilliant service as all ways. Many thanks.
5*****

24 July 2026
Unprompted review
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello Derek,

Thanks for the brilliant feedback! It's great to hear we delivered another fast and reliable service for you.

We really appreciate your continued custom and look forward to helping you again next time.

Kind regards,
LR Centre LTD

Rated 5 out of 5 stars

Very good customer service

Very good customer service , recomended suppliers, good quality parts and solutions

1 July 2026
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello,

Thank you so much for your 5-star review! We are thrilled to hear that our customer service team provided you with an excellent experience. Your kind words are greatly appreciated and will be shared with the team.

Best regards,
LR Centre LTD

Rated 5 out of 5 stars

Right product, shipped fast and arrived

Ordered a part, it arrived, was the right part. All good

3 July 2026
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello Ian,

Thank you for your great feedback! We’re pleased to hear your part arrived safely and was exactly what you needed.

Getting customers the correct parts first time is always our aim, so it’s great to know everything went smoothly.

Kind regards,
LR Centre LTD

Rated 5 out of 5 stars

They delivered quickly and when I had…

They delivered quickly and when I had an issue sorted in double quick time and efficiently

3 July 2026
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello Trevor,

Thanks for the great feedback! We know things don’t always go perfectly, but what matters is making sure any issues are handled quickly and properly.

We’re glad we could put things right for you and really appreciate your kind words.

Kind regards,
LR Centre LTD

Rated 5 out of 5 stars

Great service

Great service. Great comms fast delivery. With thanks

2 July 2026
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello Ross,

Thank you for your excellent review! We’re delighted you were happy with our service, communication, and speedy delivery.

We really appreciate your support.

Kind regards,
LR Centre LTD

Rated 5 out of 5 stars

Reupholstery kits…

Ordered reupholstery kits for passenger and driver seats. All good. Subsequently ordered reupholster kit for centre seat but ordered the wrong one. (My fault entirely). Phoned and spoke to Luke. Very understanding and arranged for it to be collected within 48 hrs at my convenience . Provided order number of new order for correct kit. He followed it up, informed me there were none in stock but arranged for it to be sent direct from their supplier- delivered the next day. Genuinely impressed. Great service from Luke.

21 July 2026
Unprompted review
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello Kevin,

Thank you so much for taking the time to leave such a fantastic review. We’re absolutely delighted to hear about your experience with Luke and the support he provided.

It’s great to know he was able to help resolve the incorrect order quickly, arrange the collection at a convenient time, and go the extra mile to source the correct kit for you as quickly as possible.

We’ll make sure your kind words are passed on to Luke — he’ll be absolutely made up to know his efforts made such a positive impression.

Kind regards,
LR Centre LTD

Rated 5 out of 5 stars

So easy to order,plenty of scope to…

So easy to order,plenty of scope to choose from. Delivered on time

2 July 2026
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello Ian,

Thank you for your excellent feedback! We're pleased you found ordering easy, enjoyed our selection of parts, and received your delivery on time.

We really appreciate your support.

Kind regards,
LR Centre LTD

Rated 5 out of 5 stars

Very good

Good service

25 June 2026
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello Jon,

Thank you for your positive feedback. Your praise is rewarding and helps us maintain our high standards of service. We're excited to serve you again in the future!

Warm regards,
LR Centre LTD

Rated 5 out of 5 stars

never had any complaints!

never had any complaints!

1 July 2026
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello Anthony,

Thank you so much for your kind words. It means a great deal to know that we’ve consistently met your expectations.

Customer trust is something we value highly, and we’ll continue working hard to provide the level of service you’ve come to expect from us.

Kind regards,
LR Centre LTD

Rated 2 out of 5 stars

Poor service

Website said product was in stock no one bothered to contact me to let me know they wasn’t I chased my order after a week to find out it wasn’t Then they informed me of due date from the manufacturer yet I contacted the manufacturer and the time was double what the time they gave me. So they shipped my other item on the postage price I had to pay for the full order even tho it could have been posted for less than half the price

2 July 2026
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello,

Thank you for taking the time to leave your feedback, and please accept our sincere apologies for your experience.

We're very sorry for the delay with your order. Unfortunately, the product became out of stock, which resulted in a much longer lead time than anticipated. We understand how frustrating this was, especially as you had to contact us for an update, and we apologise that we did not communicate the delay sooner.

With regards to the delivery charge, we can see that you paid our standard UK delivery rate of £6. Unless an order incurs an additional delivery surcharge due to its size or weight, £6 is our base shipping charge, so unfortunately it would not have been been possible to send your order for less than half that amount.

We appreciate your feedback, as it helps us improve our communication, and we're sorry that your experience did not meet the standard we aim to provide.

Kind regards,
LR Centre LTD

Rated 5 out of 5 stars

Parts that i needed were available on…

Parts that i needed were available on your website, they were easy to find, the transaction was processed in my local currency ($Can) and there were no extra charges upon delivery - this is a great system. The parts were of good quality and fit my Land Rover perfectly.

18 June 2026
LR Centre Ltd logo

Reply from LR Centre Ltd

Hello Gerry,

Thanks for the brilliant feedback! We know ordering parts from overseas can sometimes feel like a bit of a gamble, so we're really pleased everything went exactly as it should.

From finding the right parts on our website to paying in Canadian dollars and receiving your order without any surprise charges, it's great to hear the whole process was smooth. Even better, the parts fitted perfectly!

Thanks again for choosing us!

Kind regards,
LR Centre LTD

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