Ordering is always very easy and they have great sales. Shipping is expensive,so only ordering while they have a sale kind of offsets that expense. PS if shipping were cheaper I'd order more often.... See more
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The customer service really is amazing! I've ordered from here before and its been flawless (quick shipping, competitive prices, great product selection). My most recent order - had an issue that... See more
Company replied
OMG Scott,my account manager is amazing-as a medic I explained my patients needs & potential follow ups Which we both engaged & planned a care strategy Like minded,like values -I’ll be staying wit... See more
Company replied
We have used LSF for some time and they consistently provide an amazing service. Nothing is ever too much trouble and they always ensure delivery is always fast. They have a great knowledge of various... See more
Company replied
Company details
Written by the company
Buy Dermal Fillers online with 5 star service and pricing. At LSF Dermal Fillers offer leading brands at the best prices with next working day delivery. Our products are 100% authentic and our popular brands include Juvederm, Restylane, Profhilo and Saypha and many more.
Contact info
5 Eastgate Business Centre, DE13 0AT, Burton-Upon-Trent, United Kingdom
- 0333 577 34 34
- info@lsfdermalfillers.com
- lsfdermalfillers.com
4.5
Excellent
960 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent everything!
Excellent communication, customer service and prices. Shipping always super fast and all original products arrive in perfect condition. Great brands and again, great prices! Super recommended!!
2 October 2023
Reply from LSF Dermal Fillers
Thank you! always nice to get positive feedback
Customer service is absolutely horrible and will treat you like trash
I've been a customer for a few years and everything was great until some issues popped up. Ypu just better pray and hope that no issues come up like not receiving your package or quality of products you do receive. They will not help you. They don't care and you will have no recourse. They're a very greedy company that does not care about customer service at all. If anyone has any questions you can reply to me. I have receipts. I would advise not using this company and go somewhere else where if there is a problem with product quality or missing shipments the company will make it right, because the owners of this company and their staff are not good people. To prove my point this company is retaliating against me for my honest review and doxxed my name see below.(Trustpilot deleted his original reply to this review because he disclosed personal information.) Scott has done this to other people as well. Your personal information is not safe with company and staff Take a look at the other low reviews. Be careful with your money. If anyone has questions I can send that to you either through trust pilot or individually. Retaliation against a customer for a review they don't like when they treat the customer like trash on top of that is never okay!! I will be contacting the FDA and US customs and FedEx to look out for packages that come into the US from them.Please buyer beware and look out for yourself. There are plenty of upstanding kind business owners you can buy from. Lsf is not one of them. Scott's reply is just trying to save face. My only agenda here is to look out for yourself and don't become a victim of this company and don't let them intimidate you if something is wrong with your order or you never receive it.
27 September 2023
Unprompted review
Reply from LSF Dermal Fillers
Any potential customer only has to look at our rating and hundreds of five star reviews as part of their due diligence to recognise this feedback says more about the reviewer than the company defamed in this way. The fact that they recommended other companies in their original review (now removed since this reply) speaks volumes regarding their agenda.
Never got my shipment
Never got my shipment. Tried contacting sales and they said its because of customs. If you can't sell stuff to US then why do you advertise that way? I asked for a refund and they refused. Scam website. Avoid.
7 September 2023
Reply from LSF Dermal Fillers
Hi, it looks like your order was shipped on the 15th Sep and is taking longer than usual to pass through customs. This can sometimes happen, but there's no suggestion on your tracking code information that it won't reach you. In these circumstances we can't simply refund, as when the shipment reaches you, you would have to re-pay for the item which gets complicated. We're certainly not a scam website and you are very alone in the Trustpilot feedback for suggesting this, which is disappointing. I will contact our dispatch director to see what is happening with your shipment and he will investigate this for you. Scott.
It feels a truthful company and…
It felt a truthful company and reliable when I read the reviews and saw the page. I will definately buy from this company again, and their respond for confirming my order was fast, I received my products very well packed. Thanks LSF!!!
28 August 2023
Reply from LSF Dermal Fillers
Thank you Edda!
Epic experience- will definitely buy…
Epic experience- will definitely buy sooo much more!
19 August 2023
Reply from LSF Dermal Fillers
Thank you Jami!
Customer service is great
Customer service is great! Fillers are legit concealed package nice! Won't go anywhere else!
25 July 2023
Reply from LSF Dermal Fillers
Hi Linda, thank you so much for this review. Because our pricing is so competitive we do get asked sometimes about the legitimacy of the product from brand new enquiries, so this sort of endorsement is worth its weight in gold. Next time you order email me at scott@lsfdermalfillers.com and say hi and I will make sure we give you a thank you pressie when you order next :) Thanks again.
The products are of high quality and…
The products are of high quality and the shelf life is reasonable. Delivery to Norway in 10-14 days. I am happy to cooperate with you.
21 July 2023
Reply from LSF Dermal Fillers
Thank you for your review Rasa. For anyone reading this, Rasu's order took the time stated as the order was a 5% discounted pre order, which takes longer. Our standard shipping is '5 working days' and can be even sooner if the fast track option is taken. Thanks again Rasu :) Scott
easy to get the products that i need
21 July 2023
Customer service second to none
Can’t believe how amazing this company is! I made a mistake on my order and contacted the guys over at LSF out of hours, and not only did they answer my message, but they managed to amend my order and organise for my items to be shipped next day for me! Not very often do you get customer service like this but you guys have saved my bacon!! Thank you!!!
30 August 2023
Unprompted review
Very reliable
Very reliable, fast shipping, good customer service. Definitely recommend
19 July 2023
Unprompted review
Reply from LSF Dermal Fillers
Thank you Regina :) Scott
The warm staff and connection they are…
The warm staff and connection they are very clear 👌 and they ship fast like wow I'm astonished with thier product knowledge and expertise.I am a fan of this company for any of your needs only place for me to go everytime.
21 June 2023
Unfortunately my package got lost
Unfortunately my package got lost, never received it, nobody sent me the refund or a new product. I am very disappointed.
20 June 2023
Reply from LSF Dermal Fillers
Hi Livia,
Your order was successfully delivered on the 30th June at 12:01pm and was signed for.
I have checked and we haven't received an email or a live chat from you regarding this.
I will email you now, but would you please reconsider your review as anyone seeing this will believe it to be true and, as far as I can see from the tracking code, it has been delivered.
Many thanks,
Scott
The products are fine
The products are fine. but Scott who answers the questions. He is rude, arrogant and aggressive. his answer is always if you don't like it, we cancel the order. I do not recommend it, it ruins everything.I have bought more than 4 times here. but for Scott I won't do it anymore. This happened the 4 times I bought. I have as evidence the emails with their responses. If you order something that says it will be sent in 5 days. your order will arrive in 2 weeks. He doesn't explain anything to you. It always says cancel. Very bad promoter of his work. I do not recommend it.
23 May 2023
Unprompted review
Reply from LSF Dermal Fillers
My last email to Carolina:
"Hi Carolina,
Please note shipping information when you purchased
'Shipping within 5 working days'
You placed the order on the 9th May, which gives us until Tuesday 16th to ship.
If you're unhappy with this service then I will happily cancel and refund.
Kind regards"
I personally don't think this is arrogant or rude. Carolina hadn't read her email and consistently asked where her order was when it was clearly marked when it would arrive.
I’d say the best supplier
I’d say the best supplier. My 16 k package lost by post office, LSF found and resent it to me Thanks for everything
7 June 2023
Reply from LSF Dermal Fillers
Thanks for the positive feedback. Much appreciated. Scott
Fast ship quality and accurate order
Fast ship quality and accurate order. Genuine product.
6 May 2023
Reply from LSF Dermal Fillers
Thank you for taking the time out to write this review Lauren. Really appreciated. Scott
❤️❤️❤️❤️❤️❤️❤️❤️ love the filler the booster in…
❤️❤️❤️❤️❤️❤️❤️❤️ love the filler the booster in my arms not working as well as I thought but ❤️
3 May 2023
Reply from LSF Dermal Fillers
Thank you for taking the time out to write this review Donna. Really appreciated. Scott
Love LSF Dermal Fillers!
I have ordered many times from LSF Dermal Fillers and they never disappoint! Fast shipping and great prices!
28 April 2023
Reply from LSF Dermal Fillers
Thank you for taking the time out to write this review. Really appreciated. Scott
I love this company
I love this company, they keep you updated with your purchase and if there is a problem they fix it...there products are top notch, and fast delivery..I highly recommend them
26 April 2023
Reply from LSF Dermal Fillers
Thank you for taking the time out to write this review Debi. Really appreciated. Scott
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