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LST Solicitors Reviews 

398
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the application process extremely straightforward, frequently praising the fast response times and helpful updates provided by the team. Consumers frequently mention the efficient service, noting that the overall process gives them complete peace of mind. People deeply appreciate the user-friendly platform that quickly locates loan agreements without requiring them to handle endless paperwork. However, some reviewers noted that digital portal progress updates can occasionally be unclear, leaving them uncertain about how their claims are advancing. Some people were dissatisfied with the initial agreement terms, with a few consumers expressing a strong desire to cancel their applications during the cooling-off period.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting that the platform is quick,... See more

Claim

People report ambiguous experiences with claim processing, as reviewers frequently highlight a... See more

Service

Customers reported strong satisfaction with the service, highlighting fast and efficient support that... See more

Website

Reviewers express mixed feelings regarding the website, as many consumers find the portal fast, easy to use,... See more

Response time

Clients share positive opinions on response time, frequently praising the prompt action and regular updates... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've seen the advertise going on to find out about you been charged correctly when you had acar finance loan in last few years. It's very easy to send request online for your query. Team responded pro... See more

Company replied

Rated 4 out of 5 stars

Hi, I wish to use my 14 day cooling off period to cancel any claims pls. Thank you. Phillip Hendy-Fairfull

Company replied

Rated 4 out of 5 stars

I contacted the company and they are working well to see if I have a claim against my finance company

Company replied


Company details

  1. Law firm
  2. also in
  3. Legal Services

Written by the company

Clear answers for complicated legal matters Dealing with legal problems can feel overwhelming. At LST Solicitors, our experienced team is here to make the process simpler and less stressful. We provide clear, honest advice and practical solutions, always focused on achieving the best possible outcome for you. Legal Services Today Limited is a company registered in England and Wales with registration number 10640480, and registered office Unit 212, Vanilla Building 39 Fleet Street, Liverpool, England, L1 4AR. We are authorised and regulated by the Solicitors Regulation Authority.


Contact info

  • Unit 212, Vanilla Building 39 Fleet Street, L1 4AR, Liverpool, United Kingdom

  • lstsolicitors.co.uk

4.3

Excellent

TrustScore 4.5 out of 5

398 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(398)

195 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to follow and no trick questions!

Easy to follow and no trick questions!

6 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Julie,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Grgreat service at service and no need to get…

Grat service and no need to get involved as these guys do it for me

5 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Gerald,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 4 out of 5 stars

it was quick and easy

5 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Richard,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Dead easy to use ,so user friendly

Dead easy to use ,so user friendly

5 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Robert,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Christmas might be coming early

I thought this was going to be another ligation theme doing the rounds that will offer profit to the organisers and not the customer. LST have far exceeded my expectations. No fuss, no delving into old files or digging up past bills. They did all the admin and the homework and all I have to do is wait, for the regular updates and whatever the amount, I have gained an unexpected benefit. LST have exceeded my expectations.

4 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Peter,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Take the pressure off!

I am a stroke survivor and there is no way I could have dealt with this. LST have taken the pressure entirely off me. Thank you.

4 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi John,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Done so quick very easy

Done so quick very easy

4 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Pauline,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 4 out of 5 stars

Easy,quick and not intrusive

4 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Pat,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Rapid response

Rapid response, clear communication.

4 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Barbara,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Excellent service and easy to understand

Excellent service and easy to understand

3 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Richard,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 4 out of 5 stars

Early days

Early days, however, initial contact professional and friendly. Awaiting next stage of any possible eligibility.

3 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Brian,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Quick and simple

3 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi David,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

very quick responce

3 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Harry,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 3 out of 5 stars

Struggled to make sense of parts of it

3 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi,

Thank you for taking the time to leave a review and we are sorry to hear that you found parts of the process unclear.

We would really like to help you understand the full process. Please feel free to get in touch with our team at info@lstsolicitors.co.uk if you have any questions about your claim.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Very quick and easy

3 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Brian,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Truly professional service by…

Truly professional service by solicitors constant information and updates regularly supplied

3 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Michael,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 4 out of 5 stars

Quick and effective

Quick and effective

3 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Elijah,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 1 out of 5 stars

I do not want to pursue a claim

I do not want to pursue a claim, I did not ask any solicitors to pursue a claim on my behalf.

3 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Stacey,

Thank you for taking the time to leave a review.

Just to clarify, we do not submit complaints to lenders without clear consent from the client. This consent is provided by the client during the final step of the signing process, where the terms are outlined and agreed to. If no consent is given, no complaint is submitted.

We completely respect your decision to cancel your claim, and can confirm that your claim has already been cancelled by our team. No further action will be taken.

If you require any further clarification on this matter, please don't hesitate to get in touch with us at cancellations@lstsolicitors.co.uk.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

So Simple

I found filling in your form to obtain which financial agreements I had for car purchase, very straightforward and simple

2 November 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Anthony,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

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