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Luca Faloni Reviews 1,096

•
TrustScore 4.5 out of 5

4.7

Fashion designer
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Review summary

Created with AI, based on recent reviews

Looking at 228 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the exceptional fabrics, craftsmanship, and timeless design. Many people highlight the excellent service, with staff being described as friendly, helpful, and professional. Consumers also appreciate the fast delivery and the thoughtful packaging, which often includes personalized touches. However, some customers have expressed dissatisfaction with product durability, specifically mentioning issues with garments shrinking or seams unraveling after washing. There have also been occasional reports of inconsistent quality control, particularly with cashmere sweaters and sizing variations between similar products. A few people also experienced problems with delivery services, finding them clumsy or inefficient.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality of the... See more

Quality

Users describe positive interactions with quality, frequently praising the exceptional fabrics, high... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast dispatch and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, friendliness, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their attentiveness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Luca Faloni is a top notch company with excellent, high quality Italian made clothing and accessories. When a light weight cashmere sweater didn’t fit as I had hoped, I received easy guidance with UPS... See more

Rated 5 out of 5 stars

Service was as usual spot on from the salesperson remembering I was there a few weeks earlier and asked if I was happy with everything to suggestions on what might work for me after we spoke for a... See more

Rated 5 out of 5 stars

The quality and value of the pieces are exceptional. Everything feels thoughtfully designed and expertly crafted. The pieces work seamlessly together. Their style is timeless. I also love the look bo... See more

Rated 5 out of 5 stars

Incredible quality, from the fabric, design and production. The shirts are easily adapted at a taylor which I always do get that perfect fit around the waist and arms. The colors are vibrant and beaut... See more

Company details

  1. Fashion designer
  2. Men's clothes shop

Written by the company

Discover Luca Faloni menswear collection, crafted in Italy with the finest materials and a modern fit. Linen Shirts, Linen Trousers, Cotton Piqué. Free Worldwide Shipping & Returns.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Quality, and Service

Love this brand, I wish there was a store closer to where I live. The level of quality for price is extremely well honored. Customer service is also always well executed.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

True Italian Quality & Styling

Quality has a feeling and I get it from Luca Faloni. There’s something about the fit, quality, and styling that Luca Faloni delivers. It’s obvious to me that Luca Faloni respects their customers as much as their own company. I have the feeling that if Luca Faloni doesn’t have it, I don’t need it.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

As you would expect from Luca Faloni…

As you would expect from Luca Faloni the merchandise is top of the range quality, of course, pricey, but the bearing in mind the superb quality and those 'extras' which all discerning shoppers value, the prices work out to be very reasonable. The staff have that 'Italianate' style, of being discreet without being overbearing and provide confidence with their knowledgeable comments on the item which is always welcome. This high standard of customer service added to a very pleasant experience.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Top quality

Top Quality, great materials, short delivery time,
I,m simply happy with Faloni

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Two items Purchased, one Needed to be Returned

I had ordered two items from LF on my initial purchase. The brushed cotton shirt was considerably heavier than expected. I boxed it up on 10/03/25 and dropped it off at the local UPS store. My refund came through on 10/08/25. After the refund, I opted for a light weight cotton poplin shirt. It hasn’t arrived yet, but I am willing to write a review when it does.

3 October 2025
Unprompted review

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