lucasoundvision Reviews 207

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and the significant improvement they bring to sound systems. Many people highlight the exceptional service, noting the helpful advice, professional communication, and the overall reliability of the company. Reviewers also frequently commend the fast and safe delivery of their orders. However, some customers expressed concerns about the materials used in certain products, specifically mentioning that some components were unexpectedly magnetic. A few people also noted that while the sound quality improved in some aspects, there was a perceived loss of "rawness" in certain instruments after installing new components.

What people talk about most

Product

Clients share positive opinions on product quality and craftsmanship. Many reviewers praise the great... See more

Quality

Users describe positive interactions with quality. Many customers praise the craftsmanship of products, such... See more

Delivery service

Reviewers express high satisfaction with the delivery service. Customers consistently praise the fast and... See more

Service

People report positive experiences with service. Customers consistently praise the exemplary and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good discussion and advice from the company before purchasing various cables. Once I had decided what cables I would choose, I ordered via the company's website. Once I had ordered and paid f... See more

Company replied

Rated 5 out of 5 stars

I received advice on selecting the appropriate cables for my HIFI equipment. The cables were delivered on time at my place, and Lucas and his staff were professional and friendly. Partly thanks to the... See more

Rated 5 out of 5 stars

I bought LSV Sigma Gold-Plated Pure Copper bananas. The bananas seem to be very well made and I was able to crimp them without any problems. I tried the banana with a magnet and it attracts it (that i... See more

Rated 5 out of 5 stars

I had an excellent experience with this friendly webshop! The products are fantastic, exactly as described, and top quality. The shipment was super fast, and I really appreciated the regular email upd... See more

Company replied


Company details

  1. Home audio shop
  2. Audio visual consultant
  3. Audio-visual equipment supplier
  4. Cable provider
  5. Hi-fi shop

Written by the company

"We are a family company since 2012, we have extensive knowledge in the field of Hi-Fi sound, because it is a passion from childhood, we facilitate our clients everyday life through experience and extensive knowledge in the field of Audio & Video.Running LucaSoundVision online store and ebay store: "LSV-Cables "in the Hi-Fi Audio category where you can order many products related to the combination of audio and video systems, our products enjoy great recognition in terms of value for money. The LucaSoundVision watchword is shopping culture. You can be sure that we will not only accompany you while shopping, but also afterwards. We will help you advise on the best products customize to your needs and we will advise you in case of any doubts."


Contact info

4.9

Excellent

TrustScore 5 out of 5

207 reviews

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How this company uses Trustpilot

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Rated 4 out of 5 stars

I asked them if they could tin the tip…

I asked them if they could tin the tip of the copper wires, after crimping them to the connectors, to prevent corrosion and they answered me OK. So I made a special order. But when I received them, I discovered the tip of the cables had not been tinned.
Nonetheless, as a compensation for this error, they offered me a 5€ refund on my purchase.

1 July 2023
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Reply from lucasoundvision

I do apologies, common human error for the first time.

Rated 5 out of 5 stars

My first experience

Well, the product is as described, the price is really honest, the parcel is well done. I just would criticize the lack of information about the expedition, I discovered my jumpers when the postman rang to my home...
but the experience is pretty good, thanks to Lucasoundvision.

4 April 2023
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Reply from lucasoundvision

Thank you.

Rated 5 out of 5 stars

Prompt delivery time

Prompt delivery time . So far still not connected yet. But, the way it looks awesome and pretty sure .

30 March 2023
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Reply from lucasoundvision

Thank you

Rated 5 out of 5 stars

Excellent all round

Excellent all round experience. Really great communication, very easy to work with and made accommodations for me to be able to purchase in my local currency. Will definitely purchase from these guys for all my future audio cable needs :)

27 March 2023
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Reply from lucasoundvision

Thank you

Rated 5 out of 5 stars

Product works a treat

Product works a treat. I can't really hear a difference to be honest, but the jumper cables appear to be well made and do what they're supposed to. My only gripe was with the amount of time it took to reach me. Who knew it would take over 2 weeks to get from Poland to the UK. However, I can't blame Lucasoundvision as I received notification quickly that they'd dispatched my item, it's more the various postal services involved that are to blame.

21 February 2023
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Reply from lucasoundvision

Thank you

Rated 5 out of 5 stars

Bought terminated Naim speaker cables

Bought terminated Naim speaker cables. They arrived in good time, good quality termination and at a good price. Corresponded via email, Lucas seems to be a really nice guy, generally interested in offering a good service.

11 February 2023
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Reply from lucasoundvision

Thank you

Rated 5 out of 5 stars

Everything went well

Responded very quickly.
Good goods at a good price.
Many thanks for everything

22 January 2023
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Reply from lucasoundvision

Thank you

Rated 5 out of 5 stars

Great cable, great service

Great cable, huge performance uplift to my sub woofers. Very impressive product and service, rapid delivery and good communication. Highly recommended. Thank you

17 January 2023
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Reply from lucasoundvision

Thank you.

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