Ordering was easy. Customer service responded to my inquiries timely. The items are nice, I’d say they were above average in quality compared with the really cheap clothing in mass retail. The shi... See more
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Yes I finally received my order. Thank you so much. Haven’t had a chance to try them on yet but I’m sure they will be good. I just sometimes think they are a different material but it is always the sa... See more
Purchased the items on 12/3/2022 to wear for my Holiday event; however, they did not arrive until 1/3/2023. I thought the items I purchased were sweaters; but, when they arrived they are blouses.... See more
Honestly after reading the very poor reviews about your company, I was pleasantly surprised. The delivery was timely and I was very happy with the 3 tops I purchased. The quality is good, looks just... See more
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Happy customer
I’m a regular customer and I have absolutely loved every item I’ve purchased. Shipping timing is considerably longer as compared to other stores, but the wait is worth it.
The shirt is beautiful and high quality
Very nice company to work with.
Beautiful quality material.
Cheap garbage and fit varies by…
Cheap garbage and fit varies by product. I order three products in small and one was HuGe. One the sleeves were super tight and with the third the cotton like material was a thin as a tissue. In addition although the website says free returns the try to charge you to return items to China and will not issue a refund. Beware!!
It took a very long time to receive my…
It took a very long time to receive my order
But I’m satisfied with what I received
Thanks
The out fit was super cute!
The out fit was super cute!! Fit true to size .
I really enjoy the several items I have…
I really enjoy the several items I have ordered. This sweater I ordered twice one for a gift and once for me. The delivery time is a little long but worth it. The quality of the items are great and I expect to enjoy them for a long time. Thank you!
The shirt fits and wears well and…
The shirt fits and wears well and comfortable. The only reason not to give 5 stars is the fact that the shirt inner collar of the shirt should look the same as the outer shirt. When shirt blares at chest and neck shows white. Has a cheap affect at inner collar at neck and chest.
No returns
Needed to return two items that totaled $80. Said they would give me a credit of $16. Told them absolutely not. Then they offered me a $25 credit. Again, absolutely not. When I finally got the return address it was in Dubai. The shipping is going to be a lot. So, bottom line, you cannot return anything.
Tunic tops
Tunic tops were great quality, beautiful styles all at a reasonable price point.
Awsome
The clothes are perfect, very nice, right size. The shipping was very fast. Thank you
Items are at least 2 sizes too small
Items are at least 2 sizes too small. And cheaply made. Unwearable.
So I received my order 8235056
So I received my order 8235056
Iam satisfied this time the size is ok
Only Iam not satisfied that I have already send 6 e-mails asking for the address where I should send back my order 8006628 for full refund. Because size was to small
How much more do I have to ask ??
Poop poor company
I’m with the last lady that rode in. I wouldn’t give this company one star if there were a lower score as an option. No effing customer service number? Not answering emails? Not refunding items returned? May this business go under?
My items came in a timely manner and the quality is great .
I was very impressed with the quality of the shirts I bought and they all fit true to size . I will be ordering some other items
LUCEW IS A SCAM
Had to give one star but really would like a negative number! Dress too large and made cheaply. there is NO phone number for customer service, everything done through email. When I asked for a refund via email they offered $15 then they increased it to $30. I paid $62. Said I could keep dress and get refund of $30 or if I returned at my expense, would refund me full amount. Returned dress at my expenses and did not refund me. Wanted me to call off PayPal dispute but I wouldn’t. They can not be trusted. STAY AWAY, LUCEW is a TOTAL SCAM!!!!
Horrible horrible service
Horrible horrible service. Items are too big, material is cheap and practically transparent, there is NO phone number for customer service!!! When I asked for a refund via email they offered $11, then they increased it to $22 - no where close to what I paid for 2 dresses at $82. Now radio silence to my emails. Frustrating & contrary to what is on their website, they do not care for customer satisfaction at all. STAY AWAY, LUCEW is a SCAM!!!!
Order# 7909151
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