Uploaded my photos over a weekend but did not expect anyone to deal with them until the Monday, but they were in the post by then. Super helpful in checking quantity of images, size of images and spee... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing experience with Lucid Imaging!! They helped me get the perfect prints for my Graduate Showcase and provided an open conversation about my work. The Piezography printing process looks so good w... See more
Company replied
Denise's approach to working with artists is above and beyond anything I have ever experienced as a photographer. Her level of care, compassion, insight and dedication is truly remarkable. She took th... See more
Company replied
Denise has been so helpful since I contacted her about having some prints made. She has helped me choose the paper and the tones of the beautiful piezography inks and is very quick to respond to... See more
Company replied
Company details
- Digital Printer
- Digital printing service
- Photo printing service
- Photography Service
- Video editing service
About Lucid (formerly Lucid Imaging)
Written by the company
By appointment only.
The home of Piezography® Pro in the UK since March 2021 when we were the first and only UK wide format Piezography® print service provider, delivering a specialist large format archival printmaking service for artists and photographers. We offer large format archival pigment printmaking in both wide-gamut colour and Piezography® Pro 10-ink black and white rivalling darkroom prints. Hahnemühle, Canson-Infinity and Awagami fine art papers. Hasselblad Flextight virtual drum scanning.
Whether creating edition prints or exhibition prints, we work closely with artists and photographers delivering a personal and individual service to make exhibition-worthy prints. Using the Hasselblad Flextight virtual drum scanner, we can digitise negatives up to 4x5 large format ready for high resolution print.
We are happy to discuss your requirements and objectives and genuinely interested to learn about your project and practice, so that we are better informed to assist you. Together we can find the ideal media for your images unless you have already chosen your preferred paper for your images.
Up to 8K Film/video capture/production with an Apple Certified Pro in Final Cut Pro X for showreels and films.
Denise Ebanks, BA (First Class Hons) Photography, has been printing large format since 2006 and brought Piezography® Pro to the UK as a service in March 2021. In 2019, Denise became an Apple Certified Pro in Final Cut Pro X. Her editing and production is featured in Dezeen and can be viewed at https://vimeo.com/lucidimaging/ialslibrary.
Whether creating edition prints or exhibition prints, we work closely with artists and photographers delivering a personal and individual service to make exhibition-worthy prints. Using the Hasselblad Flextight virtual drum scanner, we can digitise negatives up to 4x5 large format ready for high resolution print.
We are happy to discuss your requirements and objectives and genuinely interested to learn about your project and practice, so that we are better informed to assist you. Together we can find the ideal media for your images unless you have already chosen your preferred paper for your images.
Up to 8K Film/video capture/production with an Apple Certified Pro in Final Cut Pro X for showreels and films.
Denise Ebanks, BA (First Class Hons) Photography, has been printing large format since 2006 and brought Piezography® Pro to the UK as a service in March 2021. In 2019, Denise became an Apple Certified Pro in Final Cut Pro X. Her editing and production is featured in Dezeen and can be viewed at https://vimeo.com/lucidimaging/ialslibrary.
Contact info
Ground Floor Studio, Coombe Avenue, CR0 5SD, Croydon, United Kingdom
- 020 8681 2424
- trustpilot@yeslucid.com
- lucidimaging.co.uk
4.8
Excellent
62 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful print and attentive customer service.
Denise at Lucid was great at understanding what I was aiming to achieve with my print and was able to work to my time constraints. Customer service was outstanding all the way and my finished print absolutely beautiful.
23 June 2024
Reply from Lucid (formerly Lucid Imaging)
Firstly, thank you Melanie for sharing your review. Making your mounted panel Piezography® Pro print on ACM (Aluminium Composite Material aka Dibond) was a challenge for the time constraints. Meeting the time constraints and making an outstanding finished presentation remained the absolute priority for your final major project. Congratulations on graduating and I'm looking forward to seeing what you make next. Best, Denise
Above and beyond
Denise's approach to working with artists is above and beyond anything I have ever experienced as a photographer. Her level of care, compassion, insight and dedication is truly remarkable. She took the time to listen and reflect on the work to find the perfect fit for each piece. Her passion for helping artists' work resonate in print is priceless. I will be back again and again. Denise, working with you is an inspiration!
18 June 2024
Reply from Lucid (formerly Lucid Imaging)
Thank you for sharing your experience Hanna, it's been a pleasure taking this journey with you, making and delivering your prints for the final round of Taylor Wessing Portrait Prize 2024. We made a great connection and managed to synchronise the time distance between Nova Scotia and UK. Your sheer dedication and commitment to your practice down to the last hair on a portrait is inspiring. You are giving your clients a lasting gift and I'm really looking forward to seeing your finished project. Best, Denise
Excellent print quality, outstanding customer service!
I recently took advantage of a Lucid Imaging celebratory offer to have an image of mine printed at A3 size using Canson Infinity paper. The result was a beautifully produced print with a full range of tones that was a real pleasure to hold and look at. Denise has excellent communication skills and is someone who evidently cares about the quality of their work and customer satisfaction. I will be back for more!
9 April 2024
Reply from Lucid (formerly Lucid Imaging)
Thank you P for taking the time to leave a review. Great to know you are delighted with your print which was a perfect match for Piezography, taking advantage of the wide tonal range and subtle split toning that added an additional dimension to the print. Looking forward to making more prints for you! Best, Denise
Reply from Lucid (formerly Lucid Imaging)
Thank you Tina, appreciate you taking a moment out of your schedule to leave a review. Best, Denise
Professional excellence!
1 May 2024
Reply from Lucid (formerly Lucid Imaging)
Thank you for leaving a review Charlotte, looking forward to the private view and seeing all the work come together. Best, Denise
Perfect combination of high technical skills and artistic insight.
Denise has both the technical skills and artistic insight/experience to lift a print onto a whole other level. I'm incredibly precise about printing and have rarely come across anyone who works on this level.
26 March 2024
Reply from Lucid (formerly Lucid Imaging)
Thank you for making time to leave review Eva. It’s a pleasure collaborating with someone who is discerning when it comes to print. Looking forward to our upcoming print session. Best, Denise
Beautiful prints and a fantastic service.
Denise has been so helpful since I contacted her about having some prints made.
She has helped me choose the paper and the tones of the beautiful piezography inks and is very quick to respond to any queries i might have.
I will certainly be using lucid imaging again in the coming months.
12 January 2024
Reply from Lucid (formerly Lucid Imaging)
Thank you for making time to leave a review of your experience Matt.
Working with photographers and artists like yourself to make sensational prints is an absolute pleasure. You offer another considered perspective with your photography. I’m particularly enjoying time with the work and how it is developing the area of my practice of making prints that resonate.
Looking forward to making more art!
Best, Denise
Denise was so helpful and went to a lot…
Denise was so helpful and went to a lot of trouble what a experience lady I would recommend her business to anyone thank you so much
1 December 2023
Reply from Lucid (formerly Lucid Imaging)
Thank you so much for leaving a review Jean. It was a pleasure speaking to you and creating such a beautiful gift for your daughter. Best, Denise
Fantastic service, attention to detail, great service
Denise provides a fantastic service. She has great attention to detail and goes out of her way to make sure clients get a great service and feel supported. I can't recommend her enough.
21 November 2023
Reply from Lucid (formerly Lucid Imaging)
Thank you for leaving a review Olivia. It’s a pleasure making your prints and developing a relationship where you can trust me with your art to deliver exceptional portraits. Best, Denise
Honoring Charlie
Exceptional personal service which meant so much too me for my Memorial canvases for my beloved dog Charlie. Would 100% recommend.
9 November 2023
Unprompted review
Reply from Lucid (formerly Lucid Imaging)
Thank you so much for taking the time to leave a review Tracey. As paw parents, we wanted to honour Charlie beautifully. Hope the canvases bring you comfort for years to come. Best, Denise.
Know-how
Denise is in a class of her own when it comes to printing- Being in the same industry myself I know when passion comes through. Denise and the team at Lucid give work all the TLC your work deserves.
6 June 2023
Reply from Lucid (formerly Lucid Imaging)
We appreciate your taking the time to leave a review Lewis, thank you! Yes, you definitely recognise what you exhibit ☺️
Bespoke printing at its best
Lucid Imaging really listens to you and takes the time to make fantastic prints. The piezo prints are out of this world - real competitor to the darkroom for quality and range of papers
17 July 2023
Reply from Lucid (formerly Lucid Imaging)
Thank you so much for taking the time to leave a review Lucy. Making prints with you is always a pleasure and genuinely enjoyable. Your knowledge, creative thinking and appreciation of fine quality contribute to the final prints. Yes, Piezography® Pro is a valid alternative to darkroom black and white prints!
Amazing team of people
Amazing team of people!
I think they not only print but do some sort of magic, giving help and finding solutions for unseen yet photograohers problems and dilemmas. Highly reccomend for the quality of products and service!
11 June 2023
Reply from Lucid (formerly Lucid Imaging)
Thank you so much for taking the time to leave a review Nina. It has been a pleasure working with you to make your prints and see them exhibited. Congratulations on graduating, getting published and selling your art!
I am so grateful to have been…
I am so grateful to have been introduced to Lucid Imaging. It has been one of the best experiences for printing. Denise was incredibly patient and kind, attentively listening to the story behind my project. She professionally explained the various options for papers, pages, covers for my portfolio, and through our collaboration, we were able to decide on the perfect outcome. Denise kept me informed every step of the way. I am eagerly looking forward to seeing Denise at the Lucid Imaging studio to pick up my portfolio in just a few day’s time.
6 June 2023
Reply from Lucid (formerly Lucid Imaging)
Firstly, thank you so much for taking the time to write and leave a review Mina. Secondly, apologies for the delay in making a reply! Seeing your work translate from the images on screen, to the pigment ink on paper, to watching as you turned the pages of your portfolio - I saw awe, appreciation and a sense of possibility for a continued journey. Looking forward to hearing all about your Arles journey and the reception to your new portfolio of new work. An absolute pleasure working with you and thank you for my Rosemary, that is so relaxing 😌
Excellent customer service and quality…
Excellent customer service and quality of the print.. this is the best place to print Art work
2 June 2023
Reply from Lucid (formerly Lucid Imaging)
Thank you for your valued review Lakruwan, we genuinely enjoy working with you to make your beautiful prints!
Reply from Lucid (formerly Lucid Imaging)
Thank you for taking the time to share a review Izzet, it was a pleasure making your work and meeting you briefly - looking forward to collaborating on new work. Best, Denise
Something to shout about
Lucid Imaging was recommended to me by a friend and he could not speak more highly of Denise and how well he was looked after there. And everyone knows that a friend's recommendation is worth more than what the best marketing could ever afford. Art photography is not for everyone. As an artist you may often feel alone; in your echo-chamber, with your work and your unique vision of it. This is not an easy path. But on this path you may find allies: those special people who will support you in their unique ways and offer guidance, understanding and care beyond expectation. I found just such allies at Lucid Imaging, in Denise and Michael. To say that Denise's approach to working with artists and photographers offers a bespoke art print making service and consultation does not do it justice. The level of care and focus on the artwork and how the artist's vision can be achieved through creating prints that truly resonate is simply exceptional. Not to mention the specialist knowledge, the profound understanding of art and photography, and genuine love of print making that drive this. I was blown away by the ethos of what Denise and Michael do and how they go about it. They are an inspiration and all my friends will hear about it :)
5 May 2023
Unprompted review
Reply from Lucid (formerly Lucid Imaging)
Blown away by this review Kasia, thank you so much for taking the time to share your experience in writing and so articulately - this is exactly what we strive for. Collaborating with you to make your work has been an absolute pleasure. From listening to you discuss your practice to how you envisage the work through feeling, all contributes to making prints that resonate. Thank you also for the invitation to your private view - I'm looking forward to seeing the finished work installed for your successful opening. Looking forward to working with you again. Best, Denise
An Amazing Experience
Printing with Denise is an amazing experience. As well as an incredible level of technical skill, Denise also has a wonderful eye - printing with her isn't just a matter of handing files over to an operator - it's a true collaboration! and the results are outstanding. I'd never take my work anywhere else.
27 March 2023
Reply from Lucid (formerly Lucid Imaging)
Thank you for taking the time to write a review Eugénie. Collaborating with you to make your prints is always such an enjoyable and satisfying experience. Delighted with how the character of films resonates through the prints and lends itself to the ambiguity of scale.
Looking forward to seeing the finished artwork after you do your magic with construction.
The attention to detail and how Denise…
The attention to detail and how Denise really listened to my request. The quality of the prints are a different level. A very fast service too. Will definitely be using again. Such great people to work with too.
1 March 2023
Reply from Lucid (formerly Lucid Imaging)
Thank you for taking the time to post a review Gary, much appreciated! Such a pleasure making your Piezography® Pro prints and having the opportunity to learn more about your photography practice. Looking forward to making more resonating prints.
Amazing service and quality prints
Amazing service! I always know Denise will help me get the best out of an image with her incredible attention to detail. Thank you :)
4 January 2023
Reply from Lucid (formerly Lucid Imaging)
Thank you for taking the time to write and leave a review Julie. The journey of working with you to make your captivating large format prints has been an absolute pleasure. Thank you for choosing us again to make your prints that reflect your fascinating and intriguing practice!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.