do not trust them)) cheap knock offs they will lie to trhere back teeth to keep you unhappy sent me out interley different item it cost me 800 gbpound i raised case with paypal
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See what reviewers are saying
2nd doll order from Lucidtoys.com. Fantastic customer service. They understand that customers may have alot of questions prior to making a big purchase and were very friendly when dealing with m... See more
Well, I have wasted money in the past buying stupid gym workout equipment, but this doll purchase beats the lot! Hoisting this babe around is a dam exhausting exercise. Or is it sexercise? It did take... See more
Choosing your doll is a significant investment and even though the website is clear, there are always more questions. I am pleased to say that the support given by email was second to none, with addit... See more
Company details
Information provided by various external sources
Lucid Toys, Explore yourself and spoil your body with our exclusive range of vibrators, dildos, sex dolls and bondage toys. Everything you will ever desire is available for you 24x7. Same day dispatch and next day delivery available.
Contact info
15 Stationfield industrial estate, OX51JD, Kidlington, United Kingdom
- 01865 570 790
- lucidtoys.com
3.5
Average
178 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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After purchasing a sex doll from…
After purchasing a sex doll from Lucidtoys I am very impressed with the high
quality and specification of the doll which is very accurately and honestly described on their website in full. More than happy with the price. Ordering and
delivery both excellent. I got next day (Saturday) delivery and my order was on time and very well packaged with plain outer box. I`ve not had to use customer service as website had all the information I needed. I will certainly buy from
Lucidtoys again and recommend them .
3 January 2021
i'm in my 50's now,i have treacher…
i'm in my 50's now,i have treacher collins syndrome.i've been with one woman in my life who i married and it lasted 14 months,WHY OH WHY did i not buy one of these dolls OH SO MANY YEARS AGO ????...i know it said heavy,and yeeesh she is !,took me nearly half an hour or so to go up 2 flights of stairs,BUT and i say BUT again,lucidtoys a massive thankyou,totally love her.And the customer service is 2nd to none,i phoned them tonight 'cos i had some items which came with her and i didn't know what they were/or how to use them and (i wish i could remember his name,he was fab)but he was so great and friendly and informative.and i gotta mention Sue too who was fab too.thank you lucidtoys,i wish you one and all a HAPPY NEW YEAR xx
31 December 2020
Unprompted review
Excellent service
Excellent service, great communication. So happy with the doll and quality is excellent. Warehouse and packaging is discreet. Stuff were professional and very helpful. Would happily recommend.
18 December 2020
Unprompted review
Got there in the end...
I am giving five stars as although there was mistake after mistake with a couple of orders, the staff politely and professionally sorted all the issues out.
11 December 2020
I'm not just satisfied
I'm not just satisfied. Im over the moon. This was my first purchase from Sue and the team, and it wont be my last. 5 STAR SERVICE ALL ROUND. From my initial email to the delivery at the front door. I had NO problems that is common place with other sellers. These guys have helped me all the way through the process. .To Andrew ,Charlotte, Kevin and Sue many thanks. I would fully recommend you to anyone seeking good quality all round service.
I received the item within 48 hrs,well packed, and in discrete packaging. Even the DPD driver helped me in the house with it... Diamond service .....
9 December 2020
Unprompted review
Item still not arrived?!
9 December 2020
Reply from Lucidtoys
This order has been resolved. The customer selected the collection option for the order. We waited for the customer to pick up the items. We informed the customer she selected collection and not delivery service. We decided to send it out for the customer at no extra charge for delivery to close the case. The customer has received the items but unfortunately has not amended or followed up this review to explain what happened. This is an unfair review which our customer service resolved quickly without the delivery extra charge. Please contact us first via mail, telephone, or live chat to resolve any problems you may have. We are happy to help our customers.
The items were way too small now stuck…
The items were way too small now stuck in a draw
8 December 2020
Very quick delivery
Very quick delivery, good products but let down by customer service,
8 December 2020
Pleasure doing business with them
Brilliant. Above and beyond customer service. Very satisfied.
3 December 2020
Great prices ,fast delivery and very…
Great prices ,fast delivery and very helpful staff.
1 December 2020
Good service, good quality
Very good quality for the price. Accessories could be a bit better. Good delivery time. Nice and safe packaging. Very good customer service, very responsive, indulgent and professional.
8 November 2020
Neodoll dorris
This is my first doll, very much bought on impulse after a few drinks and a debate on why it's only women who get the cool toys. On delivery I was surprised how heavy she is, difficult to find help to get someone for a lift up the stairs! I would advise a fireman's lift which is fun in itself. Skin texture is realistic enough, bit firmer but still nice to cuddle up to. Arms and legs articulate well for whatever position you fancy at the time for anal, doggy or just submissive, feels very realistic. Things I don't like?... hair is too long, I'll definitely get a shorter wig, gets everywhere and think about somewhere you can put her for storage (wardrobe etc) bearing in mind the weight. Very happy with Dorris, she lies in bed all day so very realistic! I talk to her now .... Oh dear
6 November 2020
I haven’t even received my order
I haven’t even received my order? I’ve tried to contact via email and still nothing back!
4 November 2020
Reply from Lucidtoys
This order has been resolved. The customer selected the collection option for the order. We waited for the customer to pick up the items. We informed the customer she selected collection and not delivery service. We decided to send it out for the customer at no extra charge for delivery to close the case. The customer has received the items but unfortunately has not amended or followed up this review to explain what happened. This is an unfair review which our customer service resolved quickly without the delivery extra charge. Please contact us first via mail, telephone, or live chat to resolve any problems you may have. We are happy to help our customers.
Parcel received ahead of schedule but I…
Parcel received ahead of schedule but I didn’t not consider the weight of the product, my fault obviously.
Contacted lucidtoys and within the day I had a reply letting me know their return policy.
Great communication and excellent customer service,
Definitely will be using this company again I can’t thank them enough!
2 November 2020
Quality product
Quality product. Issue with colour chosen but replaced with alternative option. Fast delivery
3 October 2020
Unprompted review
Better than expected.
2 October 2020
Unprompted review
Extremely fast delivery and extremely…
Extremely fast delivery and extremely good quality with a big saving perfect!!!
2 October 2020
Unprompted review
Very impressed and incredibly…
Very impressed and incredibly realistic!
Hard to resist lol
1 October 2020
Unprompted review
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