Luckinwish Reviews 2,062

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 307 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, often receiving items that did not match the advertised descriptions or were completely different from what they expected. The delivery service was a major point of dissatisfaction, with many experiencing long delays, missing items, or orders that never arrived. Furthermore, people consistently highlighted a lack of communication, with emails going unanswered and no confirmation or tracking information provided for their purchases. Some people were dissatisfied with the product quality, finding items to be cheap, faulty, or not functioning as described. However, some customers also noted that despite long waits, they were pleasantly surprised by the quality of the item received, or found certain products to be effective and useful.

What people talk about most

Order

Clients share negative opinions on order, with many reporting that items ordered weeks or even months ago... See more

Product

Consumers find product quality to be poor, with many items arriving broken, not working, or not as... See more

Delivery service

Reviewers mention negative feedback about delivery service, with many customers reporting that their orders... See more

Response time

People report negative experiences with response times, with many reviewers consistently stating they... See more

Customer communications

Customers had negative experiences with contact, frequently reporting a lack of response to emails and an... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered a hosepipe fit power washer which was shown on FB as a powerful two handed dirt shifter of about 12" long and over 1" diameter - what I got after a long delivery time is a thing about the s... See more

Company replied

Rated 1 out of 5 stars

Ordered. A pair of ai glasses a hat came bore no physical resemblance to the picture of what I ordered i ordered black frames with photochromic lenses what i got was cheap Perspex clear lenses the ai... See more

Rated 1 out of 5 stars

ORDER luckin-4747094 Total Scam, Criminal and fraudulent Be warned Resellers of air fresheners or faux car alarm (flashing light acts a deterrent only. Technology doesn’t exist to do wha... See more

Rated 1 out of 5 stars

Ordered two maths rollers for the kids, arrived 5 weeks later and the two units were different sizes, one wasn't in the correct packaging, and the promised ink refills were missing. No reply to any co... See more

Company replied


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2k reviews

5-star
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Replied to 5% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

1424

1424
I received your item dashcam and I charged the item the battery it should last long time as you describe on the video but it lasts only 12 minutes is my item faulty?
And send 3 email with no response avoid avoid avoid big fraud

24 January 2026
Unprompted review
Rated 1 out of 5 stars

You are a total disgrace to be selling…

You are a total disgrace to be selling on any decent selling sites. After purchasing 12 useless antifreeze units and trying to contact you, 4 emails with no responce what so ever, I will say within the bounds of any review sites what I think of you and your products, responses, communications. You are a disgrace to decent sellers and I'm hoping your site get pulled off.

TWR

12 November 2025
Unprompted review
Rated 1 out of 5 stars

Faulty Goods

I have received the goods I had ordered. Both products are faulty. I have written twice to the company asking for the process as to how I return them. I have not received any response I do however keep receiving emails marketing their goods. I hope a representative of the company contacts me about the faulty goods. Thank you

24 January 2026
Unprompted review
Rated 1 out of 5 stars

This company is completely ineffective

This company is completely ineffective, as I placed an order with them and have yet to receive my item. I've sent multiple emails, but I've received no response at all. Please don't waste your time or money on this company.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy

As other people wrote , this company is scam . Never received the order and contacted the customer service many times, but didn’t receive an answer . I would give 0 stars if I could

19 January 2026
Unprompted review
Rated 1 out of 5 stars

Would give zero stars if possible

Would give zero stars if possible. Three emails asking for an update. No response. Will be claiming back costs via credit card
At best utterly useless but probably just scammers / fraudsters

3 December 2025
Unprompted review
Rated 1 out of 5 stars

The product is rubbish

The product is rubbish, it doesn't work, their customer service is non existent, they are very good at bombarding you with emails selling their rubbish, but not so good at answering you. Do not buy from this company

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Non delivery

Received email advising my order had been dispatched 07/01/2026. Still not received it. Have sent two emails but no response
Wish I had seen reviews before ordering
Would not have used this company!!!!

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Not sure they exist

Not sure they exist. Stupidly didn’t check before ordering. Product coming from China so no hope of it ever arriving. Don’t waste your money.
UPDATE
Now received my order, although it took ages. Amazed to report that they seem to be working. I do need to microwave them every day but so far so good. It’s clearly the luck of the draw.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

What i received and what i ordered couldn’t have been more different

Ordered. A pair of ai glasses a hat came bore no physical resemblance to the picture of what I ordered i ordered black frames with photochromic lenses what i got was cheap Perspex clear lenses the ai assistant is in Chinglish so unless your willing to speak through nose with bad accent not worth a jot, they are basically headphones and not even good ones at that avoid Chinese scammers. This place makes wish look high end. oh and customer support is non existent

10 January 2026
Unprompted review
Rated 1 out of 5 stars

Will not refund me

Will not refund me, will not respond to my email , absolutely avoid this company. They’ve scammed me out of £61

3 December 2025
Unprompted review

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