Total fraud casino. Been depositing 50+ times it is not giving any wins, please anyone who also experienced it report this casino for fraud to Internet Crime Complaint Center (IC3)
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One of the worst crypto scam casinos out there. Used to be normal but then they changed their RNG. You will never win more than few $ extra max before it turns off forever in any game. Beware, this is... See more
I like this casino and their tg comunnity, moderators/admins/topcreators are very helpful and make to many funny events which each time intresting to join. Also I bought NFT which gives the holder f... See more
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I completed a mission and spend 150€ then spin the wheel and got free spins, then i refresh to find the free spins and they aren’t anywhere, and support is so shit they dont try to help and always spe... See more
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Company details
Written by the company
Lucky Block Casino is more than just a gaming platform - it’s a lifestyle. With an undeniable presence that extends beyond the casino floor, we cater to the world’s most influential and discerning players. Every aspect of Lucky Block Casino is meticulously curated, ensuring an experience that embodies luxury, exclusivity, and prestige. We reward generously, sparing no expense to make our VIPs feel like royalty - whether it’s securing front-row seats at the Super Bowl or providing a private island escape. Our platform operates with seamless precision, making every interaction smooth, effortless, and intuitive. Problems are solved before they arise, allowing our players to focus on what truly matters - winning. Approachable yet undeniably elite, Lucky Block is accessible to all but reserved for the best. It’s a world where ambition meets opulence, and only those who demand the extraordinary truly belong.
Contact info
Breach of guidelines
They are SCAMMERS. Stole my money for no reason
EDITED MESSAGE:
Luckyblock part report this review as difamatory content which is absolutely not difamatory, but the truth. I will write again removing some words so i can proceed and everyone can see how this casino works and steal money from customers without them being able to do anything
I was trying to withdraw, and i they asked me verification. I sent my ID, ok, i made the video selfie verification, ok, then i sent a electricity invoice and suddenly they sent me email saying they close my account and confiscate my funds. This is crazy!!!!
They give me no reason, they say nothing just that.
I broke no rule, this is the first time it happens to me. Really is insane.
Run away from this scammers and pirates and not ever register here.
I will copy literally their emails so you can see Im not lying:
"Hello,
Greetings from Lucky Block!
We regret to inform you that your account has been closed, your funds were confiscated due to breach of terms and conditions.
This is a final decision and it cannot be changed.
We wish you a great rest of your day and remain at your disposal.
Kind regards."
------
Hello,
Greetings from Lucky Block!
This decision was made in accordance with our terms and conditions, which outline the circumstances under which account closure and fund confiscation may occur.
Please be aware that this action is final and non-reversible.
We wish you a great rest of your day and remain at your disposal.
Kind regards,
Andrew
Lucky Block Support
----------------
Hello,
Greetings from Lucky Block!
Thank you for reaching out. The account breached the Terms and Conditions, and you can read more at the following link =>
We wish you a great rest of your day and remain at your disposal.
Kind regards,
Stan
Lucky Block Support
-----------------------
Hello,
Greetings from Lucky Block!
As previously communicated, your account has been closed and the associated funds have been confiscated due to a breach of our Terms and Conditions.
We understand your request for further details, however, please note that we are unable to disclose specific information regarding the nature of the breach. This decision is final and has been made in accordance with our internal policies and procedures.
We wish you a great rest of your day and remain at your disposal.
Kind regards,
Andrew
Lucky Block Support
----------------------------
im asking them all over again to tell my what term exactly did i break and why, and they arent able even to tell what i did, and just repeating these emails to me copy and pasting all the time, without telling me anything at all. is crazy how they act.
so please be very very careful about this casino, they will probably robb your money for absolutely no reason as they did with me!!
15 April 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for sharing your feedback.
We understand how upsetting it can be to have your account closed during a verification process, and we sincerely regret the frustration this has caused. At Lucky Block, we take compliance, responsible gaming, and account security very seriously. Verifications are standard procedure and required to ensure a safe and compliant environment for all our players.
We never make the decision to restrict an account or withhold funds lightly. Such actions are only taken following a thorough review and when there is a clear breach of our Terms and Conditions. However, we also recognize how important it is for players to receive clear communication, and we are sorry if you feel that hasn’t been the case here.
If you believe this decision was made in error or if you’d like further clarification, we strongly encourage you to reach out to our dedicated support team at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Lucky Block Complaints
Unfair Account Blocking and Withheld Withdrawal on LuckBlock
I am writing to formally complain about how my account was handled by LuckBlock. After initiating my first-ever withdrawal of over $600, I was initially told that the transaction was being processed. Later, I received a message saying the withdrawal had been rejected and I should contact live support.
When I tried to log in to resolve the issue, I discovered that my account had been blocked without warning. I reached out to their live support multiple times, and the only response I received was that I had “violated the terms and conditions.” I asked repeatedly for clarification on what exactly I did wrong, but they have refused to provide any specific details.
I find this behavior highly suspicious and unfair, especially since this was my first withdrawal attempt. It appears they have seized my funds and are using vague policies as an excuse to avoid paying out legitimate winnings.
I demand a proper explanation and immediate resolution. Failing that, I will have no choice but to escalate this issue through public channels and consumer protection agencies.
They replied to this message here saying I should reach out to them on the complain mail , and yet didn’t reply when I reached out to their complain mail (complainluckyblock)
They replied to my mail saying ..(This action was taken due to a breach of our Terms and Conditions, specifically the usage of false documents. The usage of false or third-party identity documents is strictly prohibited on our platform and is grounds for immediate account closure and forfeiture of funds, as outlined in our rules) I never used any third party or false documents , for my kYC I submitted my passport which was accepted and then they scanned my face which was also accepted , I specifically asked the live support how will I submit my POA (proof of address) they reply they gave was that there is no need for POA when needed they will tell me , so I’m still confused with the reason why my withdrawal was held and my account blocked. Lucky block is a BIG FRUAD
5 April 2025
Unprompted review
Reply from Lucky Block Casino
Hello Ansi,
Thank you for reaching out and for bringing this matter to our attention.
We sincerely regret the frustration and inconvenience you've experienced. At Lucky Block, we are committed to providing a secure and fair gaming environment for all our players. We understand that having your account blocked and a withdrawal declined—especially on your first request—can be both concerning and upsetting.
We acknowledge that the lack of detailed feedback you've received so far may have added to your frustration. While we are sometimes limited in the information we can share publicly, we are happy to look further into your case.
To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Lucky Block Complaints
I was initially interested in trying…
I was initially interested in trying out some lower-stake games, but I found it a bit challenging to locate the micro bet tables, as they weren’t clearly labeled or highlighted. For casual players like myself, it would be much more convenient if these tables were easier to spot from the start. That said, once I found them, the experience was smooth and enjoyable. The site itself loads quickly, and overall, my gaming session went well. With a few small tweaks to visibility, it could be even more welcoming for new or low-budget players.
13 November 2024
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
We also appreciate your suggestion to better highlight micro bets. We value your loyalty and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time on our platform.
Best Regards,
Lucky Block Complaints
I usually steer clear of big bets
I usually steer clear of big bets, but I took a chance on a new crash game—and it paid off better than I expected! The platform handled my payout seamlessly and without delay. With efficiency like that, I can’t see myself switching to another site anytime soon.
18 February 2025
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time on our platform.
Best Regards,
Lucky Block Complaints
I joined for the video poker selection
I joined for the video poker selection, which worked well. However, I ran into an issue with my second payout—it took longer than expected. It eventually went through, but I’d prefer a smoother process if I win again.
12 April 2024
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for your review and for highlighting both the positive and the area for improvement.
We’re glad to hear that you enjoyed our video poker selection and that your payout was ultimately successful. That said, we understand that any delay in withdrawals can be frustrating, and we truly appreciate your patience during the process.
Please know that we are continually working to improve our withdrawal systems to ensure faster and more consistent turnaround times — especially for returning players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time on our platform.
Best Regards,
Lucky Block Complaints
60 Days Passed, Still No Proper Resolution or Transparency
I deposited XRP to LuckyBlock on February 2nd, 2025. After that, the funds were held without any meaningful updates or progress for over 60 days. Throughout that time, I contacted support multiple times, only to receive the same canned response: “Please wait up to 60 days.” No transparency, no effort to explain what was going on.
Now a couple of days ago I’ve finally been told that the refund had been processed already, over 16 days ago… Which means they had already handled it 16 days ago and chose not to inform me, even though I kept reaching out. If I hadn’t followed up again, I never would’ve known.
To make matters worse, the refund was sent to Coinbase’s general XRP wallet, not my personal wallet address. This creates a whole new recovery process I now have to go through—one that could’ve easily been avoided had the refund been sent correctly in the first place.
This wasn’t my only issue with the platform. I also had €1000 in bonus winnings voided, despite completing the full wagering requirements. The reason? Four small bets exceeded a €5 stake limit—something that wasn’t enforced or made clearly visible at the time. Instead of voiding just those specific bets, they waited until I had met all the requirements, and then removed everything.
When I tried escalating the issue, my account was blocked, and I had to message support repeatedly just to regain access and withdraw what little was left.
To top it off, I was contacted via their official Discord by someone claiming to be their “Tech Lead” who tried to get me to input my seed phrase—an extremely serious security concern that still hasn’t been properly addressed.
** EDIT – Regarding Their Public Response **
LuckyBlock’s reply under this review encourages users to contact their complaints department. For the record: I already did so on February 27th, 2025, and as of today (April 15th), I still haven’t received any response. The comment they’ve left here appears more like damage control than a genuine attempt to resolve anything behind the scenes.
3 April 2025
Unprompted review
Reply from Lucky Block Casino
Hello Daniel,
We’re sorry to hear that you feel this way and appreciate you taking the time to share your concerns.
At Lucky Block, we are committed to operating with transparency, fairness, and in full compliance with industry standards. Any account restrictions, withdrawal reviews, or game-related decisions are only ever made after thorough internal checks, always in line with our Terms and Conditions and responsible gaming policies. Please note that XRP deposits were paused due to technical reasons, but now it has been resumed and can easily be used. We apologize for the delay this might have caused
We understand how serious your claims are, and we want to assure you that we take every complaint seriously. If you believe your account was mishandled or that you’ve been treated unfairly, we strongly encourage you to contact our team directly at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Lucky Block Complaints
Same as more reviews here
Same as more reviews here, they are scammers. I eon big time, they said i breached their terms just because i placed some bets over 5eur which they said ir won t count not that it s breaching. Contacted support. The result was a closed account. On my way to take legal actions.
24 March 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
We understand your frustration and apologize for the negative experience you've had.
At Lucky Block, we are committed to operating with transparency, fairness, and in full compliance with both our Terms and Conditions and the wider standards of responsible gaming.
We take all customer feedback seriously and are committed to providing a fair and transparent service. We're sorry to hear about the issues you encountered with your account. We encourage you to reach out to our support team at complaints@luckyblock.com so we can further investigate the matter.
Best Regards,
Lucky Block Complaints
This place is awful
This place is awful. Tons of deposits, and Not One single winning session. Machines are So tight you have zero chance. I have played over 30 years, and just when I think I have seen it all...this place. Do yourself a favor and save your money. Do Not play here unless you like to lose constantly. Very disappointed. What a Scam.
21 March 2025
Unprompted review
Reply from Lucky Block Casino
Hello Jimmy,
We’re sorry to hear that your experience with our platform hasn’t met your expectations, and we truly appreciate you taking the time to share your feedback.
We understand the frustrations that can come with gambling, but we emphasize responsible gaming at all times. Our platform is designed for entertainment, and we encourage players to set limits and play responsibly.
Your feedback is important to us, and we take all concerns seriously. If you'd like us to take a closer look at your account or specific sessions, please don’t hesitate to reach out to our team directly at complaints@luckyblock.com. We're here to help and are happy to review your case further.
Thank you again for sharing your experience — we hope to have the opportunity to restore your confidence in our platform.
Best Regards,
Lucky Block Complains
I lost 1200 in one hour without any…
I lost 1200 in one hour without any chance to win anything!! This casino has so low RTP 😓. Don't play hier you will loose all your money!!
Worst casino i played so fair!!!
20 March 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
We’re sorry to hear that your experience with our platform hasn’t met your expectations, and we truly appreciate you taking the time to share your feedback.
We understand the frustrations that can come with gambling, but we emphasize responsible gaming at all times. Our platform is designed for entertainment, and we encourage players to set limits and play responsibly.
Your feedback is important to us, and we take all concerns seriously. If you'd like us to take a closer look at your account or specific sessions, please don’t hesitate to reach out to our team directly at complaints@luckyblock.com. We're here to help and are happy to review your case further.
Thank you again for sharing your experience — we hope to have the opportunity to restore your confidence in our platform.
Best Regards,
Lucky Block Complains
SCAMMERS
DO NOT USE THIS SITE! TOTAL SCAM!
They give you bonus money, but if you bet more than 5 EUR on slots (with bonus money), even just once, they will cancel all your winnings and set your balance to ZERO!!!
All the bad reviews you see are 100% TRUE.
Stay away! AVOID, AVOID, AVOID!
16 March 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
We are sincerely sorry to hear that you are not having a positive experience on our platform.
At Lucky Block, we are committed to operating with transparency, fairness, and in full compliance with industry standards. All matters related to Lucky Block Casino bonuses are handled in accordance with the Terms and Conditions clearly outlined on our platform.
We understand the seriousness of your claims and want to assure you that we treat every complaint with the utmost attention. If you believe your account was mishandled or that you were treated unfairly, we strongly encourage you to contact our team directly at complaints@luckyblock.com. This will allow us to better understand the specific issue you encountered while playing on our platform.
We look forward to your response and the opportunity to assist you further.
Best Regards,
Lucky Block Complaints
My initial doubts about crypto-based…
My initial doubts about crypto-based sites vanished once I realized how securely Lucky Block handled my Ethereum. The website's speed is a bonus, especially if you like to jump into live wagers mid-game. It is definitely a refreshing change from slow-loading interfaces out there.
7 March 2024
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time on our platform.
Best Regards,
Lucky Block Complaints
Fraud, stealing money
They gave verification I successfully passed it not at the first attempt they purposely rejected the document so that I lost money before the time of passing by sending the same document with their requirements as before they confirmed it I did not make any bets after verification then they after I put on the withdrawal again gave another verification and blocked the account with money yourself consider who they are and what they represent of themselves
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19 December 2024
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention.
We sincerely regret the frustration and inconvenience you’ve experienced. At Lucky Block, we are committed to providing a secure and fair gaming environment for all our players. We understand that having your account blocked, verification declined, or a withdrawal denied can be both concerning and upsetting. Please note that the bookmaker involved is a third-party gaming provider used by multiple casinos.
We also acknowledge that the lack of detailed feedback you’ve received so far may have added to your frustration. While we are sometimes limited in the information we can share publicly, we are more than willing to review your case further.
To assist you properly, we kindly ask that you contact our dedicated support team at complaints@luckyblock.com. This will allow us to better understand the specific issue you encountered and provide a clear and informed response.
Best regards,
Lucky Block Complaints
BIG SCAM
I was left frustrated after l was denied my 311 dollars for no reason by this company beware!!!!!!!!!!!!!!!!!! They says "your account was closed due to a beach in our general terms and conditions, which can be checked at the dedicated page"
but I didn't break their rules!!! SCAM
28 February 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention.
We sincerely regret the frustration and inconvenience you've experienced. At Lucky Block, we are committed to providing a secure and fair gaming environment for all our players. We understand that having your account blocked and a withdrawal declined—can be concerning and upsetting.
We acknowledge that the lack of detailed feedback you've received so far may have added to your frustration. While we are sometimes limited in the information we can share publicly, we are happy to look further into your case.
To assist you further, we kindly ask that you email our dedicated support team at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Lucky Block Complaints
Lb is a rare find among crypto casinos…
Lb is a rare find among crypto casinos because it includes a big range of jackpot titles alongside a busy sports betting section. Switching from one to the other is effortless, plus I had no trouble withdrawing my winnings to my external wallet. It arrived in less than ten minutes.
26 February 2024
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time on our platform.
Best Regards,
Lucky Block Complaints
My favorite part is the live table…
My favorite part is the live table environment. The dealers are entertaining, and when I won a modest amount, the withdrawal showed up in my crypto wallet in under a half-hour. For me, that's a sign of system that's well-managed, though I'd still like an expanded eSports section if possible.
26 December 2024
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave an excellent rating. Your feedback is a great encouragement to us, and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time on our platform.
Best Regards,
Lucky Block Complaints
I tried the lottery-style jackpots
I tried the lottery-style jackpots, hoping for a lucky break. While I didn't land anything huge, I did manage a smaller gain. The withdrawal was processed, but it took a few more blockchain confirmations than I expected. Nothing major, just a slight slowdown in seeing my final balance appear in my wallet.
15 January 2025
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave an excellent rating. Your feedback is a great encouragement to us, and we will continue to maintain our exceptional standards of service for all our customers.
Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players. Fast payouts are key to building and maintaining trust, and we’re pleased that you felt confident using our platform. We’re also happy that our transaction history feature helps you keep track of your activity with ease.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time on our platform.
Best Regards,
Lucky Block Complaints
I was left frustrated after l was…
I was left frustrated after l was denied my 110 dollars for no reason by this company beware !!scam
21 February 2025
Unprompted review
Reply from Lucky Block Casino
Hello there,
We are sincerely sorry to hear that you are not having a positive experience on our platform. Please be assured that we take matters of fairness and transparency very seriously.
We understand that having your withdrawal declined—can be both concerning and upsetting. We acknowledge that the lack of detailed feedback you've received so far may have added to your frustration. While we are sometimes limited in the information we can share publicly, we are happy to look further into your case.
If you believe this decision was made in error or if you’d like further clarification, we strongly encourage you to reach out to our dedicated support team at complaints@luckyblock.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Lucky Block Complaints
Lucky Block turned out to be a delight…
Lucky Block turned out to be a delight when it comes to table games. The live dealer section is pretty expansive, and the croupiers are actually interactive. My second favorite aspect is the bonus spins I received for a featured slot, giving me a nice head start.
27 January 2025
Reply from Lucky Block Casino
Hello there,
Thank you for taking the time to share your positive experience with us. We are pleased to hear that you are enjoying your experience. We value your loyalty and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Lucky Block Complaints
My overall experience with this site…
My overall experience with this site has been fantastic. The game selection is excellent, and I particularly enjoy the engaging game shows. The bonuses add an extra layer of excitement, and the fast payouts ensure a smooth and rewarding gaming experience every time.
12 June 2024
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave an excellent rating. Your feedback is a great encouragement to us, and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time on our platform.
Best Regards,
Lucky Block Complaints
I recently had the chance to play…
I recently had the chance to play Starburst and Book of Oz, and I have to say, both games were incredibly enjoyable. The graphics were vibrant, the gameplay was smooth, and the overall experience was engaging from start to finish. Each spin kept me entertained, and I loved the unique themes and features that these games had to offer. Whether it was the dazzling visuals of Starburst or the thrilling adventure in Book of Oz, both provided plenty of excitement and winning opportunities.
29 November 2024
Unprompted review
Reply from Lucky Block Casino
Hello there,
Thank you so much for taking the time to leave an excellent rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time on our platform.
Best Regards,
Lucky Block Complaints
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